#1 Home Improvement Retailer

Customer Reviews for Milwaukee M12 FUEL 12-Volt Li-Ion Brushless Cordless Hammer Drill/Impact Driver/Impact Wrench/Ratchet Combo Kit (5-Tool)

Internet #321639377

Model #3497-22-2564-20-2557-20-2554-20

Store SKU #1009469519

  • Most powerful subcompact hammer drill
  • Fastest subcompact impact driver
  • Brushless impact wrench delivers up to 220 ft-lbs. of torque

Customer Reviews

  • 4.7
    out of 1,015 reviews
  • 81% recommend this product
Filter by:
Showing 1-30 of 1,015 reviews
Do not buy if you’re a lefty
Ok, I’ll start off by saying there’s nothing wrong with the performance or the quality of the drills. They’re good drills but there’s a huge flaw in the design if you’re left handed. My index finger switches the drill either into reverse or locks the trigger EVERY SINGLE time I go to squeeze the trigger. The placement of the switch was not well thought out for left handed use. It’s beyond annoying and I’m glad they’re my brothers drills and not mine. Buy Makita is you’re a lefty
by
Response from Milwaukee ToolMay 17, 2024
Hello, Brad! We appreciate your feedback on your M12 FUEL Hammer Drill and Impact Driver Combo Kit, and we will be sure to pass it along to our team. If you have any additional feedback, please reach out to us at social.media@milwaukeetool.com. Thank you! - Milwaukee Tool Social Team
    The very first time I used my hammer drill the bit got stuck in the chuck and now it won’t come out. All the years I’ve been using Milwaukee tools this has never happened. Maybe the quality is going down.
    by
    Response from Milwaukee ToolMay 16, 2024
    Hi Don, we are sorry to hear about your experience with your M12 FUEL Cordless Hammer Drill & Impact Driver. Our team would like to gain more insight into your experience. Can you please reach out to us at social.media@milwaukeetool.com? Thank you! - Milwaukee Tool Social Team
    • Verified Purchase
    If you're looking for a reliable and powerful impact and drill this is the one. I'm in the maintenance for property and carrying very lightweight drills like this has been a dream. Especially having the three lights on the impact has been very clear for me to know where I'm drilling stuff. I have used Milwaukee's products for about roughly maybe 6 years
    by
    • Verified Purchase
    I had the 1st gen M12 set. I have noticed a charged battery last longer on the brushless system than the 1st gen. An awesomeness extra item the set comes with a Milwaukee tool bag to keep your drill, impact driver and charger in a tool bag. As a commercial electrician I love the compact and light weight of the tool to reach onto tight spaces.
    by
    • Verified Purchase
    This 2.5 Ah battery is sure to help you lose weight with all the running to the charger you’ll be doing. Sure beats Jenny Craig
    by
    • Verified Purchase
    3 found this review helpful
    Both are small and light weight. Powerful for the size.
    by
      Milwaukee hits another homer!!
      I own 20 tools between the M12
      by
        • Recommended
        M12 Trigger
        My milwauke trigger popped off randomly after using it for thr first time today. Would it be possible to get it replaced/ fixed?
        by
          • Recommended
          Absolutely terrible drill and quality control
          I’ve had 2 of these sets now and the first one the drill was overheating within 1-2 minutes of very light load use. It continued to do so 15-20 times in the hour that I relied on it. I had to return it and get a new one and the new drill has an issue where the fuel gauge is basically not attached, so you cant see most of the battery gauge like you’re supposed to. Overall the quality of Milwaukee has gone extremely downhill and I’m not happy I own way too many Milwaukee tools, this is ridiculous.
          by
          Response from Milwaukee ToolJun 28, 2023
          Cody, we would like to learn more about your experience with your two hammer drills. Could you send our team an email at Social.media@milwaukeetool.com with details such as the serial numbers, so we can assist? Thank you - Milwaukee Tool, Social Team
            1 found this review helpful
            Very cool tools
            Sick tool vro. I use all the tike very nice yes.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Very powerful for the voltage, saw other reviewers say these...
            Very powerful for the voltage, saw other reviewers say these are weak, NOT TRUE. I use alot of tools and have the largest m18 also and these are perfect for most of the smaller jobs. They actually work better and are way lighter, my wife even loves these. Build quality is fantastic. This set is more of a favorite and used more than my 18volt stuff. I reach for these first because they handle most jobs. I put in 1 in tek screws into some thick metal with no pilot hole, no problem.
            by
            • Verified Purchase
            2 found this review helpful
            Had to return item twice-Wrong bag/ broken trigger
            Wanted to love this set. First trip, drills appeared used. The bag was not the hard-case advertised. Free battery was wrong. Second trip, trigger to the hammer drill fell off right out of the box. Third trip in 24hrs, drills intact but skeptical. Still has the wrong bag, impact drill trigger has play. Apprehensive drill will hold up over time. First time buying Milwaukee products and not sure if I will in the future. Customer service was quick and helpful; disappointed in tool quality.
            by
            Response from Milwaukee ToolMar 14, 2023
            Thank you for taking the time to leave an honest review. We are sorry to hear about this experience and would like to learn more. Our team will follow-up via email shortly! Thank you -Milwaukee Tool Social Team
              Really nice set, this is my first tool in the...
              Really nice set, this is my first tool in the m12 lineup. Very compact, powerful and long lasting batteries. These are my go to impact and drills for my woodworking.
              by
              • Verified Purchase
              1 found this review helpful
              Basic DIY-ER here
              I just purchased this set and used it to install 4 sets of blinds in my sister in laws house. This set is great for the value and received a free high output battery with this as well. $199 you can’t beat. Purchase! YOU WILL NOT REGRET IT. M12 Fuel brushless is a POWERFUL set. I love it.
              by
                • Recommended
                Amazing drills with great power
                These were the first 2 drills i purchased for work in construction. I do mostly framing work and these things have all the power you’ll need. But the only reason i’ll be looking to upgrade soon is battery life. The 4ah and 2ah batteries usually don’t come close to lasting until lunch break so i usually keep one battery on the charger, constantly rotating. Not a huge issue at all but I found that since i use them all day, i believe the m18 fuels will work perfectly for me. Great tool
                by
                  • Recommended
                  1 found this review helpful
                  Terrific product, but mistakes happen.
                  Even great brands can make bad apples and I got my first ever from Milwaukee. The M12 Drill/Driver combo kit (Model 3497-22, Made in China) is a terrific package overall. It's comfortable to hold and use and provides so much power I won't need the M18 version very often. The driver is slightly narrower than my other, older 12V driver and outshines it in every way – literally, in the case of the 3 LEDs that provide excellent illumination of the work area. The brushless motor has three speeds/power levels and a fourth setting for driving self-tapping screws but I haven't been able to use that yet. As with other drivers the variable speed trigger is sensitive and takes some finesse to run at really slow speeds – I have often spun off the screw head when starting. The push-in-to-lock collet is convenient since hex bits can be inserted/locked with one hand but the retracting spring is stronger than on other collets and requires more force than I am used to. It's the ONLY minor complain I have for the driver. The drill represents my first bad apple – the trigger cover broke off the second time I squeezed the trigger. I'm sure it's just a random manufacturing defect. Other than that, the knurled metal 1/2” chuck is easy to operate and tighten. The single LED provides adequate work illumination but with shadows. The two-speed ranges and twelve torque settings (plus drill and hammer) give excellent power control for any task. The width from back to chuck is barely 6” (with chuck retracted) so easy to use in relatively narrow spaces. Another plus – the drill balances nicely on the flat-bottom battery pack. Both drill and driver include reversible belt clips for convenience and, to my surprise, both units hang securely even with the larger, flat battery pack installed. The kit provides more power and flexibility than most DIYers (and I daresay many professionals) will ever need
                  by
                  • Recommended
                  1 found this review helpful
                  Great tools!!!
                  I think Home Depot just started to carry Milwaukee tools and I think you can compare them to Dewalt drill/drivers. You can feel the quality in the tools. They are compact and would fit into tight spaces. They come with 2 batteries. 1 for long use and a smaller 1 for small stuff. The drill/impact have lights so you can see in darker spaces and nighttime. They have a little handy belt clip on both of them. Milwaukee has been around for a long time and were hard to find in stores and Home Depot gives us another option for quality tools. The hammer drill can be also be used as a drill/driver which is pretty neat. Also, the hammer drill has a torque specification.
                  by
                  • Recommended
                  Awesome!
                  These drills are extremely well manufactured. The fit well ergonimically in the palm and are sturdy without being overly heavy. Both have visible LEDs on the side to display battery life. With the trigger depressed (even only lightly), white LEDs provide ample illumination of your work target. The impact drill has quick bit exchange pull collar while the hammer drill has an easy-to-use rotating keyless chuck lock. Both also have quick controls for forward/reverse and power. Smooth trigger depression allows for accurate increase in RPM so that you can keep the rotation fast or slow. Driving screws has been very smooth so far and haven't had any issues with screw head stripping. Both drills have provided quick drilling (with the appropriate bits) into masonry, wood, and metal. Batteries, charger, and carry bag are included. Great drills!
                  by
                  • Recommended
                  lightweight compact POWER!
                  I chose Milwaukee tools as my main brand after considerable research. You can verify these facts for yourself by watching test-videos or reading expert reviews like mine. When you buy cordless tools, the brand's battery platform is a crucial consideration. Milwaukee batteries consistently outperform most other brands, and always score in the top three or four. Even if you invest in uber-expensive teutonic tools, you will not get better batteries. Milwaukee power cells have the highest cold-performance ratings and longest run-time. All my Milwaukee tools still work perfectly despite years of use and abuse by three sons, one daughter and a neighbor who destroys everything he touches. Even he can't bust my Milwaukee stuff. Given that I already own so many Milwaukee tools, and that they all still work, WHY would I get these? Lightweight, compact size and even longer run-time because of the new brushless motors... That's why. I have to care for a home, a lake house, a boat, a jet-ski, three cars, one motorcycle and every appliance our family has. Since I'm often traveling to the kid's homes or grandma's house, I want a small but versatile tool kit that's lightweight. Brushless motors are inherently more efficient because they don't suffer from friction loss of brushes. Brushless motors operate by a tiny computer chip that cycles power on-and-off thousands of times per second. Between the low friction and efficient duty-cycle, good brushless motors can deliver more power with less weight. These new 12 volt tools are smaller, lighter but just as strong as many 18 volt cordless tools. So by getting new brushless tools, I save weight and space, but sacrifice nothing in performance. Other features I like... Few mention these things because they don't notice them. Trust me, once you get used to having them, they're hard to do without! The chuck on the drill is very high quality. It grips securely and is just as concentric than my fancy German tools. LARGE tab on the zipper is easy-to-use, even with gloves on. The bag has a heavy-duty zipper that works smoothly, even when new. You can make this zipper work even smoother by rubbing the length of it with candle wax or bar soap. They've improved the belt clips. Now they are easier to get on and off, but are smoother than previous designs, so they do not snag or tear your pockets. That's important when climbing up ladders. Both of these tools have battery charge indicators. That's helpful on big jobs where we need to know how much power is left. To maintain maximum battery life, it's best to not completely discharge batteries. The indicators help you stay in the safe zone. I really like the three-light system for the driver. That makes it easy to find your mark when drilling and find recessed screws in the dark. Given the consistent long-life of all my Milwaukee tools, I suspect these new brushless models will last even longer. I'll let the kids argue about who inherits them.
                  by
                  • Recommended
                  1 found this review helpful
                  I have never been disappointed in Milwaukee power tools in over 40 years and this tool is excellent quality.
                  When you grab this Milwaukee drill, driver and hammer drill you know by the feel it is an excellent tool. It is two speed and forward and reverse, has a belt hook, a fuel gage and LED work light. Drilling capacities are steel 1/2-inch, wood flat bit 1 1/4 inch, auger bit 1 inch, hole saw 2 inch, and masonry 3/8 inch. The Milwaukee 3404-20 has drilling, hammer and drive action modes and torque settings on dial 2 thru 12. To go along with the drill driver is the m12 fuel 1/4-inch Hex Impact Driver. It is a tool of the same excellent quality as the drill, driver and hammer drill tool. It has a fuel gage, belt hook, LED work light and forward and reverse; there is three speed settings and a fourth setting for self-tapping screws. The 1/4-inch hex drive chuck makes it easy to change tools, just pull outer ring of chuck while pulling tool out and then just push another tool in chuck and you are ready to go. I'm very impressed with the quality and workmanship of both of these tools. The Milwaukee 3497-22 kit comes with both tools, one 2 AH battery, one 4 AH battery, charger and carry bag.
                  by
                  • Recommended
                  Great compact set
                  My review of the - Milwaukee M12 FUEL 12V Lithium-Ion Brushless Cordless Hammer Drill and Impact Driver Combo Kit w/2 Batteries and Bag (2-Tool). I got this set to replace a 12 Makita set that I had that was quite a few years old and needed to be replace. I work in a garage. I originally replaced the set with an 18 volt set from another brand but I missed how compact the 12 volt set was. The drill is quite compact, the chuck is made of all metal. The power to me is acceptable but it's not like I will be drilling alot of holes or very hard material with this. I have an air drill for that purpose. . The impact drive is very compact . It has 3 power settings and feels really well built. The set comes with a 4.0 xc battery and a 2.0 cp battery. The charger only does 12 volt unlike the charger that comes the 18 volt system . It does both. The battery life indicator is actually on the tool and not the battery. It would be more convenient on the battery. I found 4.0 battery hard to release at times. The belt clips are in an awkward position and really small. I removed them as I do not use them on any tools. All in all . Excellent compact set with some very minor issues definitely a good product
                  by
                  • Recommended
                  Perfect
                  I myself and my wife are very happy that we got this ,My wife says it feels very comfortable in her hands and so easy to use, she had already got to use the impact drill and says to me I Love it. I just smiled...The batteries are o easy to charge and it did not take long to charge the batteries. My wife and I would like to say thank you to Home Depot and Milwaukee for this awesome product. To all my friends please go check out Home Depot and Milwaukee tools you will NOT be disappointed at all.
                  by
                  • Recommended
                  Milwaukee model 3497-22 M12 two tool kit is a great value with a subcompact impact driver and a subcompact hammer drill
                  This Milwaukee two tool kit is great you get a model 3453-20 ¼’’ impact driver and a model 3404-20 ½’’ hammer drill plus two batteries a 2.0 AH and a 4.0 AH, charger and a contractor bag. Battery charger glows red when charging and turns green when the battery is charged, both the ½’’ drill driver and the ¼’’ impact driver are subcompact so you use them in some smaller areas than other models. Both have powerful brushless motors to work and last a long time. The three led work lights help to see what you are working on. Both are well balanced light weight and have great grips to control the tool. The hammer drill is easy to adjust the torque by just turning the selector collar and the two-speed switch just pushes it to the speed needed for the work. Impact driver control is with a push button on the top the led indicators light, so you know what setting you are using very quick and easy. There is a fuel gauge so you can check the battery charge plus a belt clip to keep it handy. Get them at Home Depot
                  by
                  • Recommended
                  11 found this review helpful
                  Not really what I was expecting.. Sadly but true... highly disappointed!
                  Not braking loose bolts or nuts... at 35lbs. I need to use a wrench to loose those bolts then use the Milwaukee 3/8 electric ratchet. I wanted to be able to use 1 tool to do a brake job as quick as possible to have a customer vehicle in and out in less time. Customers expectations are spend less time on repair shops. By the way I'm a mechanic
                  by
                  Response from Milwaukee ToolNov 19, 2021
                  Hi Edgar, we appreciate you telling us about your experience with the M12 FUEL 3/8 in. Right Angle Impact Wrench, We would like to know more about what is happening with your impact wrench. Please email us at soicalmedia@Milwaukeetoo,.com so we can address this issue. -Cayla with Milwaukee Tool
                  • Verified Purchase
                  6 found this review helpful
                  Very Disappointed
                  First let me say that I am an independent auto repair shop owner and am a staunch Milwaukee fanatic! I own nearly every mechanic oriented tool available from the red giant and am extremely pleased with ALL of them, until this unit. Sadly I have to agree with the many other posters here in saying that this right angle impact is sorely under powered and down right unusable. About the only thing it is good for is zipping off already broken loose fasteners with great speed, as it will not “break loose” anything even a little tight. It would appear that the engineers at Milwaukee might need to go back to the drawing board… especially considering how awesome products like the m12 stubby 3/8 impact are—- that is my absolute favorite tool and it’ll blast lug nuts all day without missing a beat!!
                  by
                  Response from Milwaukee ToolSep 14, 2021
                  Hello! We appreciate you taking the time to write a review. We would like the opportunity to investigate your feedback further on your Milwaukee M12 FUEL 12-Volt Lithium-Ion Brushless Cordless 3/8 in. Right Angle Impact Wrench. We would value hearing your input on why this product didn’t meet your expectations and how we can improve in the future. Please feel free to contact us directly at socialmedia@milwaukeetool.com so we can get this matter resolved as soon as possible for you. Thank You
                    8 found this review helpful
                    Outstanding! Its like a ratchet on steroids. Basically a stubby that fits everywhere. At first I ...
                    Outstanding! Its like a ratchet on steroids. Basically a stubby that fits everywhere. At first I didn't like how long the handle is, until I realized how useful that is too. Excellent addition to my toolbox, I love it. In case you're wondering, ya, its got some torque!
                    by
                    • Verified Purchase
                    • Recommended
                    6 found this review helpful
                    Extremely Disappointed
                    As a buf milwaukee fan, owning all their tools. I had to add this to my collection for mechanical work. Went to use it today with a 3.0 battery fully charged and it was not capable of taking off any lug nuts. Ended up trying a m12 6.0 battery full charge and still nothing but weak impacts for over a minute straight. I tried all 4 settings and yes it was in reverse. Ended up using a regular impact driver, and that easily took off the lug nuts. After job was finished i used this 3/8 right angle impact wrench to tighten the lug nuts. Check with my husky torque wrench and it was tightened at only 40lbs. Very dissappinting! Tighten luf nuts to 60ft-lbs with torque wrench, and tried with this right angle 3/8 again to take them off, nothing. Just impacts with zero movement on all settings. Ver disappointed with milwaukee on this tool!
                    by
                    Response from Milwaukee ToolJul 24, 2020
                    Thank you for your review. I’m sorry to hear about your frustration. We’d like to learn more about your experience and provide you with support. Please feel free to contact us directly at socialmedia@milwaukeetool.com. It will be our pleasure to provide support once we have received your correspondence. Thank you. -Jacob
                      19 found this review helpful
                      Awesome!
                      Bought this today and used it on a project with my Jeep to remove very stuck bolts. Worked like a charm! I love this thing. Was worried it wouldn’t be worth it but I absolutely love it!
                      by
                        • Recommended
                        2 found this review helpful
                        Where has this tool been all my life! I work as an HVAC-R tech and were constantly working on equ...
                        Where has this tool been all my life! I work as an HVAC-R tech and were constantly working on equipment in tight spaces. This ratchet is amazing! It saves me a ton of time on motor change outs, condenser fans, compressor removals where you have to get in tight places. It's got a lot of power for a 12v and I've been totally impressed. Every one of my coworkers wants one now.. The power to speed ratio is perfect for my work and I love it. It's built much tougher than the previous model and overall feels very rugged.
                        by
                          • Recommended
                          4 found this review helpful
                          by
                          • Verified Purchase
                          Showing 1-30 of 1,015 reviews

                          Frequently Bought Together

                          +
                          +
                          Price:
                          $649.00
                          $799.00
                          Save $150.00 (19%)

                          Compare Similar Items

                          current item

                          Voltage (V)

                          12 V

                          Power Tool Features

                          Built-In Light, Forward/Reverse Switch, Heavy Duty, LED Light, Variable Speed

                          LED Light, Side Handle

                          LED Light, Side Handle

                          LED Light, Side Handle

                          Battery Power Type

                          Lithium Ion

                          Lithium Ion

                          Lithium Ion

                          Lithium Ion

                          Cordless/Corded

                          Cordless

                          Cordless

                          Cordless

                          Cordless

                          Motor Type

                          Brushless

                          Brushless

                          Brushless

                          Brushless