Customer Reviews for Murray MT200 42 in. 19.0 HP 540cc EX1900 Series Briggs and Stratton Engine Automatic Gas Riding Lawn Tractor Mower

Delivery went great and it came in a metal crate. Great mower. We have 1.5 acres and love it

Great machine to do anything with. Came to my house all assembled and ready to go. Mower deck is great along with the automatic transmission. Highly recommend this, I was wary at first buying a bottom of the barrel brand/machine but honestly, as long as you maintain it each year this should last you for at least 10 years, hopefully more.

The seat came torn and Home Depot doesn’t take responsibility for it.

It arrived in a crate, clean and in excellent condition. It took me about an hour to un crate and assemble. My lawn has never looked better, this is a great value and I enjoyed using it. One thing I wish is that the steering wheel was a couple of inches higher, other than that it's a great machine ! The lawn looks great and this machine would work well anywhere.

Machine arrived filthy with totally destroyed manual and rusted key and tool kit

The unit is used. I bought new. The machine was delivered on my absence is dirty and been used for a while.

Bought this riding mower for our semi large lot. We were previously push mowing but this mower has helped cut the time in half. Leaves the yard looking amazing. Only negative I have so far is that the handle to switch speeds is kind of hard to move

So after buying this lawnmower . Last year brand new find it at my garage door already assemble and ready to use . I’m ok perfect I was not around to use it that much . I took it out in January this year getting all ready for the season then I realize that the pulley in the deck was broken . Then contact Home Depot they were no help they sent me to the Murry The manufacturer . Since then it just been back and forth with the manufacturer and still haven’t reach and were this brand lawnmower is not good I would not recommend

Mower was failed to be delivered. when I went to pick it up, I was given a sun rotted mower with most stickers peeling, dirt and grass all over it, headlights already yellow from oxidation. On top of that, they gave me the wrong key and no manual due to “not wanting to waste anymore time” with me. Their exact words. Avoid this like the plague. The ignition was even torn way up from employees shoving the wrong key in multiple times

I have used it just once cutting 1.12 acres, it works awesome, my fist riding mower, very powerful, comfortable, kind of noisy, just I have to tight the steering wheel a little bit more, because it was loose at the very end, other than that no issues.

This is an awesome riding mower.. delivery was excellent.. the only problem I had was that a spark plug was spent so I had to figure it out.. and buy a new spark plug.. then it’s been awesome ever since.

I found product by garage door as expected. Mower was unboxed and in used condition, missing parts, all over dirt , gasoline smell from the tank, missing anti-scalp wheel, missing mounting nut on the other anti-scalp wheel, plastic bag with manual, ignition key and other tools torn apart. On the hood over engine compartment ugly dent in the metal body. SHAME ON YOU HOME DEPOT. I"m paying for the brand new merchandise in immaculate condition ONLY. NO EXEPTION

Great mower easy to use I love it

Had to jump the battery just to get it started and replace it on the 2nd day.

Disappointing Experience with Murray Lawn Mower EX550 Review: I am incredibly disappointed with my experience with the Murray Lawn Mower EX550 and the lack of support from the company. I purchased this lawn mower with a 2-year warranty, but unfortunately, the engine broke after just one year of use. Despite reaching out to the company multiple times for assistance, I have received no response. Bixby, the customer service representative, has been unhelpful and keeps pushing me around. Additionally, when they finally sent out a dealer, they turned out to be unresponsive and requested a $50 fee just to look at the mower. To make matters worse, contacting customer service is an ordeal in itself. Every time I call, I am put on hold for over an hour, only to receive no answer or resolution to my issue. It's incredibly frustrating to be left in the dark and ignored by a company that promises quality products and support. Overall, I cannot recommend the Murray Lawn Mower EX550 or the company behind it. The lack of response and assistance from customer service is unacceptable, and I urge others to reconsider before purchasing

It's a decent mower (although haven't been able to use it yet). It's an early father's day give as his Murray of 21 years has met It's day. He wanted another one and this is what I bought him. The issue is the assembly by Home Depot. Right after we picked it up we saw one of the plastic bezels incorrectly installed...we fixed that. when we got it home, several other assembly issues were found. Bumper was loose, had 2 bolts BARELY threaded in, loose wiring for battery system and barely connected to one post. Deck wheel nut held on by a thread, and many other issues. Have spent nearly 1.5 hours going over everything to fix the issues. And the forward and reverse drive needs adjustments as it takes some force to get it in gear..still have to fix that. Customer support just wants to transfer me around. Difficult to speak to people with no mechanical knowledge. NO I don't want to return it after fixing almost all the issues ourselves! This is an item of need to use now and not go through a lengthy process to get another that's poorly assembled or even worse off. I'm sure the bad day didn't happen on just this one! I'm a mechanic myself and know the talent pool out there not that great, but how do you have something leave like this? Not to mention the guy that drove it on our trailer didn't stop and jammed the bumper right under the trailer cross support. This may have been the last straw with Home Depot. I've included just one photo, but I should have taken one for every issue. Just wish I thought of that before fixing everything. And just to let everyone know, this one star is for Home Depot. I'm sure the mower will be fine.

Very nice mower. Mows my yard really fast got it at a great price I’m very pleased with this purchase. Highly recommend it to anyone looking for a new riding lawnmower. None of my previous mowers cut my yard as good as this one

It’s cheaper than the Troy Bilt neighborhood rider and much better have installed the bagger, Now it’s a completed unit to where I can bag my lawn all year or whatever needed.

Very simple to put together easy instructions very runs great fast

They leave it in the middle fo yiur driveway - even if you have a clear path to the garage- and they do not care that they block you in. Worst company ever. Very disappinted with Home Depot.

Ordered this mower and looks like they dunked it in saltwater. Engine and other bearings and pulleys were corroded badly. Can't say anything about the product itself. All I can say shame on home Depot for trying to sell me this mower at full retail price. I wouldn't even buy this mower with a $1000 discount on it.

There was rust and corrosion all over the metal. No manual. Towards the end of my first use, the steering wheel popped off. The bolt was missing.

The Murray this one replaced lasted over 20 years. Appears this one is just as sturdy and has a drink holder. Hopefully this Brigs and Straton engine sees 20 years of service.

I only gave a 3 because of the run a round im getting for 3 bolts that was missing from the package.. been on the phone with 7 different people an 2 gave me great info even tho they couldn’t help me but man for 3 bolts is crazy what im going through over here . An I have yet to get the bolts or any type of info on how to get the bolts that im missing .. so I would say if u get it delivered before they leave look over ur manual an make sure all parts are there before they leave cause 1 week later an im still trying to get my bolts

Nice looking, works as well as a $3400.00 riding mower. A lot of complaints about jerking violently when operating. Believe me those complainers do not know proper operation of a clutch, and or throttle control. You can’t go wrong here, price, quality, are at the top.

Great mower! Gets the job done quickly and cleanly. Compact design will come in handy for tight winter storage.