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Customer Reviews for NewAir Portable Electric Ceramic Room Heater with 4 Critical Safety Features and Whisper Quiet Heating for 250 sq. ft. - White

Internet #303447165

Model #Quietheat15

Store SKU #1002802152

  • SILENCE HEAT - Whisper quiet fan speed operates at under 45 dB
  • STAY PROTECTED - 4 of safety features are added for peace of mind
  • POWERFUL COMPACT - Deliver powerful heats for up to 250 sq.ft.

Customer Reviews

  • 4.5
    out of 238 reviews
  • 93% recommend this product
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Showing 1-30 of 238 reviews
New Air heater
Terrific service. Bought 3 of these quiet heaters for our unheated carriage house. They are awesome and indeed quiet. Highly recommended.
by
Response from newairpwrApr 20, 2022
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to Quietheat15B.Your feedback is greatly appreciated. Thank you for choosing NewAir!
    Really quiet but had to return it because it always...
    Really quiet but had to return it because it always gave off a smell. Usually after you run a heater on high for about 5 hours you burn off the smell new heaters have but this one would just not give it up.
    by
    Response from NewAir TeamMar 17, 2021
    Thank you for the review. We are very happy to learn that you love using your unit! If there's anything you want us to look into, please don't hesitate to contact us at support@newair.com. Thank you for choosing NewAir! newair
    • Verified Purchase
    1 found this review helpful
    Please keep in mind that we have only been using this for about a month. We have not used the rem...
    Please keep in mind that we have only been using this for about a month. We have not used the remote so we have not considered that. The heater puts out plenty of heat without blasting you with hot air. Also, it's much quieter than other heaters we have had. We rated this 4 stars, instead of 5, because the controls are a little difficult to read, but if you use them for a while you just remember which button does what. Also the controls seem to be a little "sub-quality" for the price of the heater. Finally, the price is a bit high for what you get. Overall, it's the best one we found, considering features and customer reviews. We are happy with it and it meets our needs.
    by
    • Verified Purchase
    • Recommended
    Look elsewhere
    Not very powerful. Using in my office which is 10' x 10' and does not heat the roo to 67 degrees
    by
    Response from newairpwrApr 20, 2022
    Hi Bill, Thank you for contacting NewAir! I am sorry to hear the QuietHeat15 did not meet your expectations. I will be happy to assist you, please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
      Love it...
      Love it
      by
      • Verified Purchase
      Love my heater
      Second winter with my heater. Warms my bedroom. I just leave it on all day and night during the coldest times or just here and there the rest of the winter. So quiet, I don’t even know it’s there, a few feet away from me on my dresser. Not an energy hog either. Can’t beat it. I’d pay five times the price. This is a good one.
      by
      Response from Customer ServiceJan 22, 2020
      Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
        Love my heater
        Second winter with my heater. Warms my bedroom. I just leave it on all day and night during the coldest times or just here and there the rest of the winter. So quiet, I don't even know it's there, a few feet away from me on my dresser. Not an energy hog either. Can't beat it. I'd pay five times the price. This is a good one.
        by
        Response from newairpwrApr 20, 2022
        Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
        • Verified Purchase
        NewAir QuietHeat15B Portable Creamic Space Heater
        It’s nice small portable heater when need extra heat or need for back up and emergency like if your furnace doesn’t work or when you don’t have firewood left or if you want save money on your fuel.
        by
        Response from Customer ServiceDec 27, 2019
        Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
        • Verified Purchase
        Smiked
        When I turned it on it smoked heavily. I immediately turned it off. Returned heater. Still waiting for the credit to return to my card.
        by
        Response from Customer ServiceDec 27, 2019
        Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution Best Regards, Customer Care
        • Verified Purchase
        NewAir QuietHeat15B Portable Creamic Space Heater
        It's nice small portable heater when need extra heat or need for back up and emergency like if your furnace doesn't work or when you don't have firewood left or if you want save money on your fuel.
        by
        Response from newairpwrApr 20, 2022
        Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
          Smiked
          When I turned it on it smoked heavily. I immediately turned it off. Returned heater. Still waiting for the credit to return to my card.
          by
          Response from newairpwrApr 20, 2022
          Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution Best Regards, Customer Care
            This unit easily warms up a room with square footage...
            This unit easily warms up a room with square footage listed on the specs. It is not loud and looks nice
            by
            • Verified Purchase
            Works fine for the stated space. Easy to operate....
            Works fine for the stated space. Easy to operate.
            by
            • Verified Purchase
            Really good space heater. I really like that it...
            Really good space heater. I really like that it does not get hot to touch it like other space heaters. Also like the fact that it can be programmed to a certain temperature. I use it in a small room that has no heat, it houses my cats, and it keeps it comfortable for them.
            by
            • Verified Purchase
            We have used this for a few weeks and are...
            We have used this for a few weeks and are very pleased with it. It heats well and is very, very quiet.
            by
            • Verified Purchase
            Very quiet and efficient ...
            Very quiet and efficient
            by
            • Verified Purchase
            Very quiet, have it located downstairs coming in the front...
            Very quiet, have it located downstairs coming in the front door, 600sqft room, keeps it cozy, not to hot and eliminates heating the whole house since we mostly use the downstairs living area. At the same time it keeps the upstairs hallway comfortable.
            by
            • Verified Purchase
            Did Not Last A Year
            Used this last season for about 4-5 months. When it was put away for storage the back was cleaned out to get any leftover dust that may have been in there. This Fall when I took it out to use it before putting the furnace on. It did not work. It will produce heat but the blower does not work. From my experience this is not a good heater and I would not recommend to buying it. I contacted the company about the problem. Which has not solved my problem AND before you think.. hey this has a one year warranty. Think again, as you have to foot the bill for postage. Do you really want to spend over $100 on a product to take the chance it breaks in a few months time to only have to foot more money out to get it fixed.
            by
            Response from Customer ServiceNov 6, 2019
            Hi There! I do apologize for the inconvenience you are currently facing with this product and for the experience. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
              Did Not Last A Year
              Used this last season for about 4-5 months. When it was put away for storage the back was cleaned out to get any leftover dust that may have been in there. This Fall when I took it out to use it before putting the furnace on. It did not work. It will produce heat but the blower does not work. From my experience this is not a good heater and I would not recommend to buying it. I contacted the company about the problem. Which has not solved my problem AND before you think.. hey this has a one year warranty. Think again, as you have to foot the bill for postage. Do you really want to spend over $100 on a product to take the chance it breaks in a few months time to only have to foot more money out to get it fixed.
              by
              Response from newairpwrApr 20, 2022
              Hi There! I do apologize for the inconvenience you are currently facing with this product and for the experience. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
              • Verified Purchase
              1 Star Review
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              While this heater is extremely quiet on low and very...
              While this heater is extremely quiet on low and very quiet on high, the controls are confusing. I prefer appliances with logical and intuitive controls, especially something as simple as a heater, why make it complex? Also, it smelled of burnt electronics which I hate.
              by
              • Verified Purchase
              1 found this review helpful
              Very attractive and effective....
              Very attractive and effective.
              by
              • Verified Purchase
              Very effective heating our basement. Wish it had a little more blower speed but still decent.
              Very effective heating our basement. Wish it had a little more blower speed but still decent.
              by
              • Verified Purchase
              • Recommended
              Very quiet as advertised, the controls and remote are confusing...
              Very quiet as advertised, the controls and remote are confusing IMHO.
              by
              • Verified Purchase
              Poor Quality
              Didn’t heat a small room up. Extremely disappointed. Took it back and bought something different. Wouldn’t recommend at all!
              by
              Response from Customer ServiceApr 11, 2019
              Thank you for your feedback on this NewAir product and we apologize for the inconvenience you experienced with the unit. Please feel free to call us at 855-963-9247 for assistance regarding the issue.
                Poor Quality
                Didn't heat a small room up. Extremely disappointed. Took it back and bought something different. Wouldn't recommend at all!
                by
                Response from newairpwrApr 20, 2022
                Thank you for your feedback on this NewAir product and we apologize for the inconvenience you experienced with the unit. Please feel free to call us at 855-963-9247 for assistance regarding the issue.
                • Verified Purchase
                this space heater did what it was expected to do....
                this space heater did what it was expected to do. It looks good and we are pleased with the purchase.
                by
                • Verified Purchase
                4 Star Review
                Rating provided by a verified purchaser
                by
                • Verified Purchase
                I have been very happy with my purchase, I will...
                I have been very happy with my purchase, I will probably buy another just to have a back up. My order was processed in a timely manner and I received it on the date they had promised.
                by
                • Verified Purchase
                Just doesn’t produce much heat output. ...
                Just doesn’t produce much heat output.
                by
                • Verified Purchase
                1 found this review helpful
                Showing 1-30 of 238 reviews