Hello HomeDepotCustomer - Thank you for your purchase and for taking the time to provide your feedback of our product.
We were sorry to hear that you were not completely satisfied, and we want to make sure that we address all your concerns.
This natural gas conversion kit turns your Nexgrill dual-energy liquid propane grill into a natural gas grilling machine by swapping out the existing components with a natural gas regulator and hose. Swap out your liquid propane orifices and use the natural gas orifices that originally came with your grill to complete this easy transition.
Our Nexgrill Natural Gas Conversion Kit is designed to work only with specific Nexgrill model grills that are convertible to natural gas which are labeled as Dual-Energy.
Should you need further assistance or have additional questions, please feel free to reach out to us at 800-913-8999. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!