Great equipment love the features especially the facial features and camera options
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Response from Customer SupportJun 24, 2020
Thank you for choosing Night Owl!
Verified Purchase
Recommended
Customer review from nightowlsp.com
Jun 16, 2020
The good product, excellent equipment, good prices
Excellent equipment, the cable 60 is short, you has also cable 80ft and 100ft.
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Verified Purchase
Recommended
Customer review from nightowlsp.com
Jun 5, 2020
Just install our new C8XFR2L-86-B 4K Spotlight sys
Overall very impressed with the quality of the 4k images as well as the night vision! The installation was quick and easy (hardest part routing the wires through attic) I did have an issue with the connection to my network but a call to support resolved the issue. I would have given 5 stars but coming from an older Ring camera I loved the picture quality improvement but the software was not as friendly or as functional. One missing detail is the ability to turn-off the spot light or better yet have it operate only during certain times...for example during the day I do not want the spot light coming on for my front door BUT at 2am when I am asleep I would need the light to deter criminals etc. The other thing I ran into was seeing all the different apps "connect" and "HD" which one is the best for my system??? Ideal if it was very clear or one app that allowed you to select your model and the features for that model would be visible - like the aforementioned spotlight.
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Recommended
Customer review from nightowlsp.com
Jun 3, 2020
Night owl system
Great cameras, very adjustable on mohnting and recording is top notch. The mobile app on the other hand is clunky, with some bugs that need fixed. Hopefully they figure out a correction and they will have a five star product!
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Verified Purchase
Recommended
Customer review from nightowlsp.com
May 27, 2020
4K system replaces five year old Night Owl system
This is my second Night Owl System. My first was purchased in 2015 (a 1MP / 720p system) and ran five years (and was still working) before I replaced it with this 8MP / 4K system. Really liked the new spotlight feature as another deterrent to theft. The mobile interface works pretty well. Very happy!
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Verified Purchase
Recommended
Customer review from nightowlsp.com
Apr 21, 2020
The cameras are very good but operating the system is...
The cameras are very good but operating the system is very hard to figure out and when I try to download the instructions, for whatever reason, it would not work
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Response from Night OwlApr 28, 2020
We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
Verified Purchase
1 found this review helpful
Mar 12, 2020
4k camera
Love night owl 4k product. Video is awesome price is excellent and customer service is excellent I recommend this product to anyone