From this picture you can plainly see the top front heating element
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Response from Consumer CareOct 17, 2019
Thanks for taking the time to share your review. That is definitely not the kind of experience that we want you to have. We would love the opportunity to restore your faith in Oster. Please call our customer care team at (800) 334-0759. For your convenience our customer care team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Customer review from oster.com
Mar 30, 2015
Great Kitchen Appliance
The Oster 4 slice toaster oven is a great little appliance for toasting a sandwich, baking a few cookies, cooking single serve pizzas, and other popular snackitizers. The 4 slice title is a bit misleading, about 3 slices of sandwich bread fit comfortably. It is great for a single person, or college student in a dorm, but I would not count on it to cook dinner for 3 or 4 people. For afternoon, or after school snacks, I would be really careful who you let use the oven, the exterior gets really hot, so care must be taken not to leave anything on top, or nearby, and to not accidentally touch the glass door. The dials and settings take some trial and error, the timer is loud, but sounds like one of those old fashioned white dial timers. Baking is even and true to temperature, however it has taken twice as long to bake items than the package indicates.
Disclaimer: I received this product as a sample to review.
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Recommended
Customer review from oster.com
Jul 27, 2020
Right size and reliable
I have had this model for over 5 years and it has been completely reliable. Although I would like a larger unit, I am restricted by the space under cabinet and behind cabinet "garage door" that pulls down to conceal appliances.
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Response from OsterDec 7, 2020
Thank you for the awesome review! We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. If there's anything that we can do for you, please do not hesitate to contact our customer care team at 1-(800) 334-0759. Our Consumer Care team is available Mon-Fri, from 9am-5pm, EST. Thank you for being part of Oster®!
Recommended
Customer review from oster.com
Jun 5, 2020
Not much I like about it.
I have had toaster ovens for years and this one stinks on all accounts. Takes too long to toast. Impossible to clean trays. Don’t know why but even with Brillo you had better be strong! Dials are stupid arrangement. Difficult to see and use.
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Response from Consumer care DepartmentJun 8, 2020
That is definitely not the kind of experience that we want you to have. Our toaster ovens were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-(800) 334-0759. For your convenience, we are available Monday-Friday 9:00 AM-6:00 PM, EST. We look forward to assisting you!
Customer review from oster.com
Feb 18, 2020
The best. ...
The best.
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Response from Oster Brand TeamApr 19, 2020
Thank you for leaving such a nice review. We are glad that you love our product. We work diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you so much for being the best part of Oster®.
Verified Purchase
Feb 4, 2020
I bought it bc it is easy to read the dials. The cooking part is also fine.
I bought it bc it is easy to read the dials. The cooking part is also fine.
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Response from Oster Brand TeamApr 21, 2020
Thank you for taking the time to share your review. Your feedback is important to us, and it helps us to continuously improve our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-334-0759. We're here for you Monday-Friday, from 9am-6pm EST. Have a great day!
Verified Purchase
Recommended
Dec 24, 2019
I Love this Oster W 4-slice Black Toaster, it is...
I Love this Oster W 4-slice Black Toaster, it is attractive, enhances my countertop and works like a charm. The size is perfect for toasting, heating small dishes.Cooks small side dishes, and avoids having to crank up the big oven.I am very pleased with its performance and recommend it highly if you are looking for a small toaster oven that works well and looks great.
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Response from Oster Brand TeamApr 24, 2020
Thank you for the awesome review! We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. If there's anything that we can do for you, please do not hesitate to contact our customer care team at 1-800-334-0759. Our Consumer Care team is available Mon-Fri, from 9am-6pm, EST. Thank you for being part of Oster®!
Verified Purchase
Oct 16, 2019
5 Star Review
Rating provided by a verified purchaser
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Response from Oster Brand TeamJul 2, 2020
We're so happy that our toaster oven was able to meet your expectations. Thank you for choosing Oster!
Verified Purchase
Oct 15, 2019
Replacing previous Oster TO that lasted 15 years and worked...
Replacing previous Oster TO that lasted 15 years and worked perfectly (digital readout burned out in the end) Very disappointed with this one. Set at 400 degrees inside temp rises to almost 500 before dropping to 425. Set at 375, inside temp raises to 450 and after 10 minutes settles as 425ish.
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Response from Oster Brand TeamOct 17, 2019
We apologize for the inconvenience the toaster oven has caused to you. Our toaster ovens are top performers and are very durable. We believe in the quality of all our appliances, and we will get this taken care of. Please contact us at our toll free number 1-(800) 334-0759. For your convenience, our Consumer Care Department is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Verified Purchase
Oct 9, 2019
Love the retro look!
Great little toaster oven for the money. Nothing fancy but does the job and I don’t have to turn on my oven to heat certain things that do poorly in the microwave.
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Response from Consumer Care DepartmentMar 9, 2021
Thank you for leaving such a nice review about our toaster oven. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Verified Purchase
Customer review from oster.com
Jun 18, 2019
Good looking appliance. Fast delivery and arrived in good condition....
Good looking appliance. Fast delivery and arrived in good condition.
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Response from Oster Brand TeamJun 7, 2020
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Oster!
Verified Purchase
Jun 18, 2019
I’ve only had it a few weeks and so far...
I’ve only had it a few weeks and so far it works very well. Hope I can say that a year from now - at least. Appliances are supposed to last at least three years these days. I hope so, so it doesn’t end up in a land fill. Ask me again in a year.
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Response from Oster Brand TeamJun 7, 2020
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Oster!
Verified Purchase
May 30, 2019
2 Star Review
Rating provided by a verified purchaser
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Response from Oster Brand TeamMay 30, 2019
We want to apologize for your bad experience with our product. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call at (800) 334-0759. For your convenience, our Consumer Care Team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Verified Purchase
Mar 26, 2019
This is a great toaster....
This is a great toaster.
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Response from Oster Brand TeamJun 7, 2020
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Oster!
Verified Purchase
Mar 6, 2019
Works well, no complaints....
Works well, no complaints.
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Response from Oster Brand TeamJun 5, 2020
Thank you for taking the time to submit a review. Your feedback would motivate us to continuously improve our products and service. Thank you so much for choosing Oster.
Verified Purchase
Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
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Response from Oster Brand TeamJun 7, 2020
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Oster!
Verified Purchase
Jan 29, 2019
Great price, product exceeds my expectations. I'm very happy....
Great price, product exceeds my expectations. I'm very happy.
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Response from Oster Brand TeamFeb 14, 2019
It thrills us to see a happy feedback from a customer. We at Oster pride ourselves in making quality products while keeping the price in check. Thank you for choosing Oster!
Verified Purchase
Jan 12, 2019
Delivery time took 2 weeks, way long than other stores that you can get it in about 2 business da...
Delivery time took 2 weeks, way long than other stores that you can get it in about 2 business days. Ordered before the holidays and got it afterwards and was too late for a gift. Decided to return the product, basically because the heating elements were exposed with no protection and that's a burning hazard for my wife and kids. The buttons were flimsy. The stainless steel looked cheaply made and I'm afraid it will rust. The plus was that it had 4 heating elements instead of two that most of its class have, but at least these have protective covers eliminating the burning hazard.
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Jan 4, 2019
Thank you for supplying me with the most compact toaster...
Thank you for supplying me with the most compact toaster oven of this type.It was an exhausting search
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Response from Oster Brand TeamJun 2, 2020
Thank you for leaving such a nice review. We are glad that you love our product. We work diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you so much for being the best part of Oster®!
Verified Purchase
1 found this review helpful
Jan 1, 2019
Pretty, efficient, very easy to use and not too bulky.
Pretty, efficient, very easy to use and not too bulky.
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Response from Oster Brand TeamMar 4, 2021
We're so happy that you are pleased with our Oster® 1000 W 4-Slice Stainless Toaster Oven with Broiling Rack Insert. Thank you for taking the time to share your feedback with us. It means so much when our valued consumers share their experiences with our product. We appreciate you choosing Oster®.
Verified Purchase
Recommended
Dec 13, 2018
Great small baking energy savings purchase...
Great small baking energy savings purchase
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Verified Purchase
Jun 26, 2018
It was too flimsy for the everyday use of a...
It was too flimsy for the everyday use of a family so it was returned.
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Response from Oster Brand TeamJun 28, 2018
We're sorry to hear this 4-slice toaster oven was not suitable for your family needs. If you're still in the market for a new toaster oven, we would love to help you. Give us a call at our toll free number (800) 334-0759, and we will match you with a one of our toaster ovens that fits all of your family needs. For your convenience our hours are Mon-Fri 9am-6pm, EST.
Verified Purchase
Jun 14, 2018
Fantastic
I bought this a couple of months ago. I have over the years bought several 4 slice toaster ovens. This is the best yet. Surprise it actually toasts evenly. I do agree that the crumb tray is a bit of a problem but easily adjusted to.
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Response from Customer ServiceJun 18, 2018
We appreciate the compliment! Thank you for being a part of our Oster family we hope to continue bringing good services to your everyday accommodations. Thank you!
Recommended
Customer review from oster.com
Mar 13, 2018
it's fine though there are some faults: when I open...
it's fine though there are some faults: when I open the door to get things out, I burn myself on the hot chrome: there’s no protection between the handle and the chrome. Also, turning the dial to turn the toaster off very easily moves it to the “stay on” position which can be dangerous.
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Verified Purchase
Mar 6, 2018
It works...
It works
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Verified Purchase
Mar 2, 2018
It seems cheap. The knobs are not appealing....
It seems cheap. The knobs are not appealing.
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Response from Oster Brand TeamMar 22, 2018
We're sorry to hear that you are dissatisfied with the toaster oven you purchased and we recommend reaching out to the retailer for your available options. We manufacture a wide variety of toaster ovens in various sizes, styles, and colors and we're sure we've got at least one you'll love. If you'd like assistance finding a toaster oven that better suits your needs, please call us at 1-800-334-0759 between the hours of 9AM - 6PM, EST, Monday through Friday.
Verified Purchase
Dec 6, 2017
4 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Oct 18, 2017
From the description, this toaster oven seemed to meet all...
From the description, this toaster oven seemed to meet all of the criteria AND it looked great.
The problem was the operation. I was purchasing it for an older lady and she found the directions very confusing....so, I did not want to take the chance that she could not operate it properly. As a result, I returned it and are still looking for an oven that is SIMPLE to operate.
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Verified Purchase
Oct 17, 2017
For the price, it is great, we have the upper...
For the price, it is great, we have the upper model for it at our home, but this is great for our rental
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Verified Purchase
Aug 5, 2017
Burned my hand on back of oven
[This review was collected as part of a promotion.] The back of this oven is very dangerous. It wasn't even on very long.
The back of this oven gets dangerously hot.