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Customer Reviews for PORTACOOL Cyclone 110 1000 CFM 2-Speed Portable Evaporative Cooler for 300 sq. ft.

Internet #300879532

Model #PACCY110GA1

Store SKU #1002283958

  • Utilizes the natural process of evaporation to produce cool air
  • No assembly required
  • Constructed for outdoor usage - NOT AN AIR CONDITIONER

Customer Reviews

  • 2.9
    out of 80 reviews
  • 52% recommend this product
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Showing 1-30 of 80 reviews
Works great. Its not an A/C, but it helped keep...
Works great. Its not an A/C, but it helped keep our downstairs cooler when our A/C stopped working. Once the A/C was fixed we decided to still turn it on once in a while as a humidifier. Gets our desert home to over 50% humidity inside when its 1% humidity outside. No instruction book in box.
by
  • Verified Purchase
2 found this review helpful
WORKS WELL. Craftsmanship leaves a bit to be desired. Water cover will not fit on because of the ...
WORKS WELL. Craftsmanship leaves a bit to be desired. Water cover will not fit on because of the case was not squared up. Maybe it was put together by a robot.
by
  • Verified Purchase
  • Recommended
Didnt work as well as I would like. I'm...
Didnt work as well as I would like. I'm going to return it and purchase a air conditioner.
by
Response from Brand Product ExpertAug 15, 2019
We hate to hear you were disappointed in ther performance of your product. If you would email us at review@portacool.com, we would like to hear what problems you had so we can look at better serving our customers.
  • Verified Purchase
Can't step more than two feet from the coller
Can't step more than two feet from the coller
by
  • Verified Purchase
its very finicky.... it leaks and doesn't run smoothly down...
its very finicky.... it leaks and doesn't run smoothly down the filter. im not sure if its defective or not.
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Response from Brand Product ExpertAug 15, 2019
Your Cyclone 110 should not be leaking. Please contact our customer service department at 800.695.2942 to assist you with solving this issue.

Portacool Team
  • Verified Purchase
Did not work look at all the reviews they state...
Did not work look at all the reviews they state the same. Came in broke Sent refurbished unit at that.
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Response from Brand Product ExpertAug 15, 2019
We hate to hear you were disappointed in ther performance of your product you purchased from Home Depot. If you would email us at review@portacool.com or call our customer service department at 800.695.2942, we would like to hear what issues you had so we can better serve our customers.
  • Verified Purchase
2 found this review helpful
It doesn’t work, save your money...
It doesn’t work, save your money
by
Response from Brand Product ExpertJul 24, 2019
We are sorry that you feel this way. We would love to hear more about why you feel this way, please contact us at reviews@portacool.com
  • Verified Purchase
2 found this review helpful
1 Star Review
Rating provided by a verified purchaser
by
Response from Brand Product ExpertJul 24, 2019
We would like to know why you rated our product so low. Please email us at reviews@portacool.com so we can understand what issues you might be having. Thank you.
  • Verified Purchase
Love this cooler! I use it on my back porch...
Love this cooler! I use it on my back porch to ease up the Florida heat and humidity. I add some ice on especially hot afternoons for an extra boost of cool. A tank of water lasts me 5+ hours. It is a bit loud if you want to chat with someone but easily remedied; sit near each other.
by
  • Verified Purchase
1 found this review helpful
Did not cool very well at all
Did not cool very well at all
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Response from Brand Product ExpertJul 18, 2019
Could you please provide more information at marketing@portacool.com so we can see why you did not receive the cooling you expected?
  • Verified Purchase
1 found this review helpful
The first box we bought(picked up) was sealed and didn't...
The first box we bought(picked up) was sealed and didn't look opened before. When we got him it was used and missing parts- had to return it. The "new" one we picked up works great except the louvers do not stay in a position, always pointing down. Besides the set backs, it works great!
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Response from Brand Product ExpertJul 2, 2019
Please contact our Customer Service Department at 800.695.2942 if you are still having issues with your louvers.
  • Verified Purchase
it provides the cool air when i am on the...
it provides the cool air when i am on the porch. I like to add ice to make it cooler.
by
  • Verified Purchase
4 found this review helpful
No Cooling effect. I need to cool a 100 Sq...
No Cooling effect. I need to cool a 100 Sq Ft lobby area. The temp can reach 90+ deg when sun is out. The $400 unit only serves to move the hot air around a little and greatly humidify the small lobby similar to a indoor shakoozie. Customers complain that they feel like they are in a steam room
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Response from Brand Product ExpertJun 13, 2019
Sorry you have had this experience with our product. I am not sure, but is sounds as if you are using the product in an enclosed area. In order for the Portacool Cyclone 110 to work effectively, you will need an open door with access to fresh, outdoor air. The product can not be used in a fully enclosed area, as it is not an air conditioner.
  • Verified Purchase
Very cheaply made. If it was $250 or less i would recommend it! but not for $400.
Very cheaply made. If it was $250 or less i would recommend it! but not for $400.
by
Response from Brand Product ExpertMay 21, 2019
We value your feedback. We’d like to learn more about your experience. Many customers use our products for 5+ years as they are built for longevity, especially for wear and tear on the patio related to weatherability and UV protection. Please let us know more if you found there to be a housing issue. We trust your fan/pump worked well and provided the cooling you needed with access to ambient air and a fresh supply of water. Please write us at marketing@portacool.com to let us know more.
  • Verified Purchase
Too noisy....
Too noisy.
by
  • Verified Purchase
Very impressed.....rolled out of the box ready to go.....put in water...plugged it in and have be...
Very impressed.....rolled out of the box ready to go.....put in water...plugged it in and have been enjoying it on the covered patio.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
The lighting indicator for when the pump is on stopped...
The lighting indicator for when the pump is on stopped working
by
  • Verified Purchase
1 found this review helpful
Parts broken
Parts broken
by
  • Verified Purchase
  • Recommended
Works great and very portable. ...
Works great and very portable.
by
  • Verified Purchase
I have now had two of these units. The first one the pump switch or pump was broken, which Home D...
I have now had two of these units. The first one the pump switch or pump was broken, which Home Depot gladly replaced with their floor model since it was the last one they had. The second one worked fine for awhile but has developed a leak somewhere. I will be returning the second unit today (7-24-18) and getting a refund.
by
  • Verified Purchase
Dad anda i love it! ...
Dad anda i love it!
by
  • Verified Purchase
We have several different brand evap coolers in our service shop. As one would wear out we would ...
We have several different brand evap coolers in our service shop. As one would wear out we would replace it with another brand in hopes of finding one that would not only give us longer service but do a better job in cooling. We purchased this Port-a-cool unit and it has out performed all the other brands by a long shot. The basically all plastic design has made this machine hold up much longer. All the others we tried had a lot of metal where water contacts and rusting parts were a constant issue. This is a very nice, dependable and efficient machine and we will purchase more of these as needed. Only complaint is that if you are not connected to a constant water source (water hose) the tank will run out of water quickly. It does have the ability to control the water flow but unless you have it full open it doesn't cool as well. I would recommend this cooler to anyone in need of one.
by
  • Verified Purchase
  • Recommended
4 found this review helpful
It works good in one room. It seems to take a lot of water but hard to tell since are other swamp...
It works good in one room. It seems to take a lot of water but hard to tell since are other swamp cooler had hose hooked up to it. I would purchase it again.
by
  • Verified Purchase
  • Recommended
Does not cool very well....
Does not cool very well.
by
  • Verified Purchase
Works well enough. ...
Works well enough.
by
  • Verified Purchase
1 found this review helpful
Didn’t really cool the room off like I expected. Just...
Didn’t really cool the room off like I expected. Just made it super humid
by
  • Verified Purchase
Home Depot is not at fault over this product as long as they accept the worthless thing back. Had...
Home Depot is not at fault over this product as long as they accept the worthless thing back. Had it two days before the hinge on the water adjustment cover broke. Called Port a Cool and they sent a replacement part right out. The day the part arrived the fan switch would no longer work. This was 9 days total use. That averaged over $50 per day when you divide the purchase price by the nine days I was able to use it. I have used larger units in the past that worked very well. I guess they need to go back to the suppliers and get better switches as this seems to be a problem in several of the reviews on here.
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    1 found this review helpful
    GreAt so far
    GreAt so far
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 80 reviews