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Customer Reviews for CANOPIA by PALRAM Aquila 3 ft. x 7 ft. Extra Frost Door and Window Fixed Awning

Internet #207009874

Model #703793

Store SKU #1001784118

  • DIY Metal awning with UV protection and snow, wind resistance
  • Durable metal canopy made of aluminum and polycarbonate
  • Wide coverage door awning fully protects you and your doorstep

Customer Reviews

  • 4.3
    out of 271 reviews
  • 81% recommend this product
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Showing 1-30 of 271 reviews
Well built and easy to install...
Well built and easy to install
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Response from Palram – Canopia TeamOct 30, 2022
Dear Bradley,
Thank you for taking the time to place the review. If there is anything we can do for you in the future, please don't hesitate to contact us at https://canopia.com/support PalramApplications
  • Verified Purchase
I am very pleased with the awning. It is well...
I am very pleased with the awning. It is well designed, easy to install and both lightweight and strong. It has been through several heavy showers and has done exactly what I hoped for.
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Response from Palram – Canopia TeamOct 26, 2022
Hi, thank you for taking the time to place the review.
We are happy to hear that you like the product and we are sure you will enjoy it for many more years to come. PalramApplications
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Palram – Canopia TeamSep 11, 2022
Hi HomeDepotCustomer we highly appreciate your feedback. If there is anything we can do for you in the future, please don't hesitate to contact us at https://canopia.com/support PalramApplications
  • Verified Purchase
The plastic deformed in the direct sunlight....
The plastic deformed in the direct sunlight.
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Response from Palram – Canopia TeamSep 11, 2022
Hi Steve,
the polycarbonate can withstand extremely high temperatures, so the chance it could be deformed from sunlight is highly unlikely.
please contact us directly at https://canopia.com/support, send us a photo of the product and we will do whatever we can to assist. PalramApplications
  • Verified Purchase
I ordered 2 of them and they look awesome, but...
I ordered 2 of them and they look awesome, but one of them is not perfectly curved, it has a sunken spot.
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Response from Palram – Canopia TeamAug 8, 2022
Hi LUIS,
we would love for you to contact us and elaborate on the issue you mentioned.
you can contact us directly at https://canopia.com/support. thank you for your time. PalramApplications
  • Verified Purchase
Looks great - relatively easy to install - meets all...
Looks great - relatively easy to install - meets all of my expectations.
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Response from Palram – Canopia TeamOct 26, 2022
Dear William,
Thank you for taking the time to place the review. Please give us a call at 877-627-8476 from Monday through Friday 8-4:30 MST or send us an email anytime at customer.service@palram.com if you need our further assistance. PalramApplications
  • Verified Purchase
sharp looking, reasonable installation. reasonable price...
sharp looking, reasonable installation. reasonable price
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Response from Palram – Canopia TeamOct 30, 2022
Hi, Thank you for taking the time to place the elaborate review. If there is anything we can do for you in the future, please don't hesitate to contact us at https://canopia.com/support PalramApplications
  • Verified Purchase
Nice awning. It’s attractive. Seems sturdy. Easy...
Nice awning. It’s attractive. Seems sturdy. Easy to install - well, drilling into masonry is no picnic but the rest of it was easy.
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Response from Palram – Canopia TeamOct 30, 2022
Hi, Thank you for taking the time to place the elaborate review. If there is anything we can do for you in the future, please don't hesitate to contact us at https://canopia.com/support PalramApplications
  • Verified Purchase
Product was as advertised. It was not hard to...
Product was as advertised. It was not hard to install, and looks good after installation.
by
Response from Palram – Canopia TeamOct 30, 2022
Hi, Thank you for taking the time to place the elaborate review. If there is anything we can do for you in the future, please don't hesitate to contact us at https://canopia.com/support PalramApplications
  • Verified Purchase
Would have been 5 stars if it would have had...
Would have been 5 stars if it would have had some type of spacer to allow for mounting on a vinyl lap siding. Had to add some small blocks of wood as it was crimping the siding. Other than that a very nice looking awning.
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Response from Palram – Canopia TeamOct 31, 2022
Hi, Thank you for taking the time to place the review. If there is anything we can do for you in the future, please don't hesitate to contact us at https://canopia.com/support PalramApplications
  • Verified Purchase
Installed on modular home. Bolts supplied did not work so...
Installed on modular home. Bolts supplied did not work so I used inserts rated for 150 pounds each. So far working great. No issues. Fingers crossed.
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Response from Palram – Canopia TeamOct 31, 2022
Hi, Thank you for taking the time to place the review. If there is anything we can do for you in the future, please don't hesitate to contact us at https://canopia.com/support PalramApplications
  • Verified Purchase
Canopia review
I really liked its construction. It was easy to install. The only downfall for me was the small gasket behind the top rail did not completely seal off the water from running down the wall on a stucco application. The drip edge could use a taller dam and guide the water off the sides to keep water from bouncing off the ground onto the door.
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Response from Palram – Canopia TeamOct 31, 2022
Hi, Thank you for taking the time to place the review. If there is anything we can do for you in the future, please don't hesitate to contact us at https://canopia.com/support PalramApplications
  • Verified Purchase
  • Recommended
Nice, durable clear plexiglass canopy for my 5ft. patio door....
Nice, durable clear plexiglass canopy for my 5ft. patio door. Too bad, it only comes one size width (60” wide). I could have given 5 star if it came with toggle bolts in lieu of the cheap plastic anchors for hollow part of stucco wall mount. Mounting instruction directs you to install canopy 12” above the door. Chances are…this will be supported on the hollow space above the door. I had to buy (6) 1/4” x 3” toggle bolts to mount the wall brackets.
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    Quality was surprising and install was simple. Lots of...
    Quality was surprising and install was simple. Lots of compliments on the outcome and look. Initially I thought the price seemed steep. However, an all aluminum awning of similar dimensions would be just as expensive and nowhere near as aesthetically pleasing. It sheds water well to the sides of the front with the built in gutter. I can’t speak to longevity of the lexan, in regards to impact or scratches(hail, etc) as it is a new install. Time will tell.
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        1 found this review helpful
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          This canopy gives the patio door protection from excess exposure...
          This canopy gives the patio door protection from excess exposure to sun & rain. It also provided a more modern appearance instead of old aluminum awning style of the past. Installation was straight forward, no missing parts. We hope this will last awhile which we can’t address the durability or longevity since it’s new, which only time will tell. Gave 4 star.
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              This elegant little awning was easy for my contractors to...
              This elegant little awning was easy for my contractors to install. The color is closer to black than gray, and is mostly indistinguishable from black. Improved curb appeal as well as creating a little shelter from the rain. I had previously installed another Palram awning on another home and it has held up well, even through snow.
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                  Shipped quick, no "supply chain delays". Very well manufactured, arrived...
                  Shipped quick, no "supply chain delays". Very well manufactured, arrived with no damage at all. Can be a challenge to install, but my wife and I were able to do it. This is my second awning from this company and both were very good.
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                    High quality & easy to install....
                    High quality & easy to install.
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                      It took a little time to decide how to attach...
                      It took a little time to decide how to attach this to the siding, or thru the siding in my case. But the install went just fine and I really enjoy standing under the canopy when it’s raining!!
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                        Very well built. Great modern finishes. It was easy to...
                        Very well built. Great modern finishes. It was easy to install. Instructions are a little confusing, just pictures. The finished product looks amazing and is very sturdy!
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                          1 found this review helpful
                          Expensive and no customer service
                          No installation manual. You have to figure out where to install the parts. Customer service is non existent. I would not recommend the product even though the quality is good.
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                          Response from Palram – Canopia TeamOct 14, 2021
                          Hi Ahmed, Thank you for your feedback. we are sorry to hear you had a bad experience with our customer service team.
                          we appreciate your business & will try to understand what went wrong in communications.
                          If there is anything we can do for you, please give us a call at 877-627-8476 from Monday through Friday 8-4:30 MST or send us an email anytime at customer.service@palram.com. PalramApplications
                          • Verified Purchase
                          2 found this review helpful
                          Wow nice canopy easy to install thanks all good !!!!...
                          Wow nice canopy easy to install thanks all good !!!!
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                              Rating provided by a verified purchaser...
                              Rating provided by a verified purchaser
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                              • Verified Purchase
                              Easy set up. About two hours. Works great and lets...
                              Easy set up. About two hours. Works great and lets the light so it doesn’t darken your door way.
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                              • Verified Purchase
                              1 found this review helpful
                              I like it. Very recommended. Good product and easy to...
                              I like it. Very recommended. Good product and easy to install.
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                              • Verified Purchase
                              Showing 1-30 of 271 reviews