I bought the 20lb pail of wild bird food and was extremely alarmed by the lack of bird seed vs wood pulp/chips. For the first time I will return the 2 $35 each purchases for a refund. It CAN'T be healthy for the birds to consume this mixture!
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Response from Pennington TeamJul 25, 2024
Hello, we are sorry to hear about your experience with our product. Our seed production is done with automation machinery and we strive to make high quality bird seed. Please reach out to discuss your experience with Customer Service at 1-800-285-7333.
Jun 19, 2024
Way too much millet for the price.
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Response from Pennington TeamJul 2, 2024
Hello, We are sorry to hear about your experience with this product. Please contact customer service so we can assist you further at 1-800-285-7333. Thank you.
Verified Purchase
1 found this review helpful
May 22, 2024
Disappointed, the mixture had a lot of grounded other ingredients/materials: like sticks. Would never buy again
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Response from Pennington TeamMay 22, 2024
Hello, we're sorry you and your feathered friends had a negative experience with our product. Please contact customer service to provide your feedback at 1-800-285-7333. Thank you.
Verified Purchase
1 found this review helpful
May 2, 2024
Gravel in the bird seed
I bought the 40 lb bag of bird seed above. I put a cup of the seed on the railing for the morning doves because they can't get on the feeder. What was left on the railing was quite a large amount of gravel!!!
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Response from Pennington TeamMay 3, 2024
Hi there. We certainly wouldn't expect this product to cause an experience like this, so we'd like to chat further with you about this. When you have a moment, please give our consumer care center a call at 1-800-265-0761. Thank you!
2 found this review helpful
Jan 10, 2024
The birds ate it.
At the end of the day- what more can you ask of birdseed?
by
Verified Purchase
1 found this review helpful
Jun 17, 2023
Some type of grass or weed growing from the seeds.
I wonder why the birds stop eating the seeds than I notice the weeds or grass growing from it. The rest of the bag went to the trash, what a waste of money.
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Response from Pennington TeamJul 6, 2023
Hello, We are sorry to hear about your experience with this product. Please contact customer service so we can assist you further at 1-800-285-7333. Thank you.
2 found this review helpful
Jun 6, 2023
Product Changed
I’ve been buying this for a few years now and the birds have loved it. The last few bags have been different. It looks different and the birds haven’t been eating it all. See picture with all the seeds left. I’ll be switching to a no waste more $$ seed.
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4 found this review helpful
Jun 1, 2023
Buyer beware - Filled with twigs and other debris
I now understand why Pennington decided to switch to a white, non-transparent container for this wild bird food - it's FILLED with twigs and debris. Take a look at the image I attached to this review - that's what I pulled out of a 10oz cup I use to scoop seed from the container to pour into my feeders. I would say almost 10-15% is non-edible debris, etc. I've never seen so much debris in bird seed I've purchased in the past, regardless of brand. Don't buy this, even if on sale!
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Response from Pennington TeamJun 7, 2023
Hello, we're sorry you and your feathered friends had a negative experience with our product. Please contact customer service to provide your feedback at 1-800-285-7333. Thank you.
8 found this review helpful
May 14, 2023
Twigs and Straw Hidden in Non See-Through Container
I buy a lot of wild bird seed from multiple sources. I have never seen this much debris in a container of wild bird seed.
The photo on the HD website is incorrect. It is not a see-through container. The container is opaque so there is no way to see what is in it until you get it home and open it.
No other food was on display. Just opaque sealed plastic buckets.
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Response from Pennington TeamMay 15, 2023
Hello, We are sorry to hear about your experience with this product. Please contact customer service so we can assist you further at 1-800-285-7333. Thank you.
5 found this review helpful
Apr 6, 2023
Great Bird Food
Blue Jays, sparrowa, nuthatches, robins, cardinals,and morning doves flock to my yard for this food.
by
Verified Purchase
Recommended
Mar 22, 2023
Good for many species of birds even squirrels
Just started this about 2monts ago. Feed is safe for all wild birds. I get at least 3-4 types of birds visiting eating seeds
by
Verified Purchase
Jan 18, 2023
Good mixture but quite a few sticks in the bag....
Good mixture but quite a few sticks in the bag.
by
Verified Purchase
1 found this review helpful
Dec 14, 2022
Tasty Seeds
The birds and the squirrels love it. Come by each day for these seeds.
by
Verified Purchase
Recommended
1 found this review helpful
Aug 29, 2022
Mold and Insects
Bag was moldy and infested with thousands of insects. Had to return the product to Home Depot for a refund. Double bagged it and put it in a bin before putting it in my car. Won't be purchasing it again
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Response from Pennington TeamMay 29, 2024
We're sorry to hear that you did not have a good experience with our product. Thanks for letting us know. Hearing about your experience is important to us. We hope you'll consider giving us a call at 1-800-265-0761 so we can learn more.
1 found this review helpful
Jun 26, 2022
What a Mess of Sticks
Wow! We spent 30 minutes sifting out the wood slivers and pieces of wood. Very dangerous stuff in this bag of seeds.
I am a veterinarian so was Horrified at what would happen to the poor birds if this is the garbage they allow in the bag
I will NEVER purchase this brand again.
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Response from Pennington TeamJun 12, 2023
Thanks for letting us know. Hearing about your experience is important to us. We hope you'll consider giving us a call at 1-800-285-7333 so we can learn more.
3 found this review helpful
Jun 24, 2022
Looks like it’s mixed with cat litter.
Has chunks of I don’t know what. See pics and decide. It stinks and moldy. Not sure if this is safe to feed any wild life.
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Response from Pennington TeamJun 12, 2023
Hello, we are sorry to hear this issue occurred with our product. It sounds like the product was not stored correctly, unfortunately. We recommend reaching out to The Home Depot's customer service team so they can assist you further with this issue. Thank you.
3 found this review helpful
May 12, 2022
Looks like mold
This bag looks like it had mold in it. This is my first time buying seeds for wild birds so I’m not sure if it’s ok or not.
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Response from Pennington TeamMay 12, 2022
Thanks for letting us know. Hearing about your experience is important to us. We hope you'll consider giving us a call at 1-800-285-7333 so we can learn more.
2 found this review helpful
May 5, 2022
Had too much non-seed material (straw?)....
Had too much non-seed material (straw?).
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Response from Pennington TeamMay 5, 2022
Hello, we're sorry you had a negative experience with our product. Please contact customer service to provide your feedback at 1-800-265-0761. Thank you.
Verified Purchase
Jan 24, 2022
Birds Won’t Touch
I’ve never had a problem with our wild birds eating until now. They won’t touch it. They fly up, toss it around then are gone. I personally would not recommend this particular seed.
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Response from Pennington TeamJan 24, 2022
Hello, thanks for letting us know. Hearing about your experience is important to us. Please note that we have many different variety of seeds that can and will cater to specific birds if you're looking at additional options. If you have any questions, please don't hesitate to reach out to our customer care team at 1-800-285-7333. Thank you.
6 found this review helpful
Nov 16, 2021
DISAPPOINTED
There is a lot of twigs and debris in the seed.
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Response from Pennington TeamNov 18, 2021
Don R, we're sorry to hear that you did not have a good experience with our product. Thanks for letting us know. Hearing about your experience is important to us. We hope you'll consider giving us a call at 1-800-285-7333 so we can learn more.
Verified Purchase
1 found this review helpful
Sep 22, 2021
This seed is clean of debris and attracts a variety...
This seed is clean of debris and attracts a variety of birds to the feeder using it. It's brought jays, chickadees, and song sparrows among others. I will purchase this again soon with lots of hungry birds around.
by
1 found this review helpful
Jun 2, 2021
I have so much luck with this one. The birds, squirrels, deer and bunny all like this mix
I have so much luck with this one. The birds, squirrels, deer and bunny all like this mix
by
Verified Purchase
Recommended
1 found this review helpful
May 9, 2021
not a fan of this mix
This mix has little hard seeds that the birds won’t touch. So I Essentially have a bag of seed that no bird wants. Never buy this mix again.
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Response from Pennington TeamMay 11, 2021
Hello, we're sorry to hear that you did not have a good experience with our product. Thanks for letting us know. Hearing about your experience is important to us. We hope you'll consider giving us a call at 1-800-285-7333 so we can learn more.
Recommended
5 found this review helpful
Apr 28, 2021
TERRIBLE QUALITY
A picture is worth a thousand words. In addition to the sticks featured in other reviews, the quality control team gave us a few other fun surprises in the form of bug parts and burrs. There were also a hefty number of seed pods with no seeds in them. I'll be forking over the money for good quality in the future. This stuff is awful.
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Response from Pennington TeamApr 30, 2021
Bailey, we apologize for your negative experience with our product. Please contact our customer service department toll-free at 1-800-285-7333 so we may assist you further. Thank you.
8 found this review helpful
Apr 17, 2021
My birds will not eat it
I'm writing this review for my Birds because they literally have thrown it back at me and are standing there looking at me going when are we going to get some real food
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Response from Pennington TeamApr 19, 2021
DaddiO, we apologize for your negative experience with our product. Please contact our customer service department toll-free at 1-800-285-7333 so we may assist you further. Thank you.
3 found this review helpful
Apr 2, 2021
Moldy and full of wood
Terrible product. The top few inches of the bag was a solid block of moldy germinated seeds. The rest was barely okay with pretty big pieces of wood filling the bag. Would not recommend this brand at all.
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Response from Pennington TeamApr 5, 2021
Hello, we're sorry to hear that you did not have a good experience with our product. Thanks for letting us know. Hearing about your experience is important to us. We hope you'll consider giving us a call at 1-800-285-7333 so we can learn more.
9 found this review helpful
Jan 1, 2021
Do birds eat wood?
I purchased this wild bird seed and the bag has chips of wood in it. I'll show some images. It's got all kinds of trash in the bag. I really expect more from a birdseed company. On Pennington's website, they have reviews from 2 years ago about this trash. Apparently, they still don't care. Nowhere on the package does it say anything about wood or trash. Oh and I'm paying for 20lbs. of birdseed and trash, not just birdseed.
The photo shows pieces of wood that were right on the surface. I didn't have to search for these pieces of wood.
We'll have another photo after most of the seed has been eaten to see how much wood is left. We'll determine how much wood we are paying for :(
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Response from Pennington TeamJan 5, 2021
Hi - Please contact our customer service department toll-free at 1-800-285-7333 so we may assist you further. Thank you.
10 found this review helpful
Dec 5, 2020
Our wild birds love it!!
Our wild birds love it!!
by
Verified Purchase
Recommended
Oct 24, 2020
The birds love that we put this out for them. We like feeding the birds and bringing in the wildl...
The birds love that we put this out for them. We like feeding the birds and bringing in the wildlife to our yard. Since we had to cut down the “bird tree” due to disease, we have put this back where the tree was on flower hooks. That has kept the birds coming back through the disruption.