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Customer Reviews for Pfister Ladera 18 in. Wall Mounted Towel Bar in Polished Chrome

Internet #311369278

Model #BTB-LR1C

Store SKU #1004757795

Customer Reviews

  • 4.6
    out of 319 reviews
  • 93% recommend this product
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Showing 1-30 of 319 reviews
A great buy and beautiful addition to our bathroom.
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Wish I could have found toilet paper holders out of same material.
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The Ladera 24” towel bar is sleek and stylish. Looks great in our small bathroom where we have the matching faucet and handles. Very pleased with it.
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Horrible way for installing!! You can get a hand cramps also when trying to do the micro thin screw to go into the hardware pieces!
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Response from PfisterFeb 22, 2024
Hello HomeDepotCustomer,

Thank you for sharing your experience with your Ladera towel bar. We’re sorry to hear you had difficulty installing the product. It’s genuine reviews like yours that allow us to keep improving our products and customers’ experiences. If you need assistance from us or have questions regarding your product, please feel free to reach out to our Support Team at 1-800-732-8238, and we’ll be happy to help.

Thank you,
Pfister Pfister
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it matches other Ladera theme bathroom fixture.
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The Towel bar was fine; the way they have you put it up is ridiculous with an allen wrench. it makes you put it up 1/2 turn at a time while holding the bracket with your other hand and, for those of use with reading classes, hold a flashlight with your third hand. Pick a screw driver next time, please.
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The bar is nice and easy to install, but the template is off in my opinion (the holes were 2mm or 1/8in too far apart). I had to drill new holes to get the best result (tight fit).
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The towel bars and TP holder I bought have a sleek, modern design that go well with the faucet handles that were already in the bathroom.
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Looks great. Easy to install. Exactly what we needed in a laundry room to match the faucet contour.
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Nice product once up. Templates to determine holes did not match up so I had to redrill and repatch. Measure with the template and mark the walls, but verify it with the actual product before drilling
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Response from PfisterOct 6, 2023
Hello Ds,

Thank you for sharing your experience with your Ladera towel bar. We want to gather more information on the template that didn’t match up. As the original purchaser, your Pfister Products are backed by our Limited Lifetime warranty, which protects the finish and function for as long as you own them. Please call our Support Team at 1-800-732-8238 so we can get more details. We hope to hear from you soon!

Thank you,
Pfister Pfister
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Sturdy. Easy install
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    Beutiful towel bar. Very sturdy
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        Showing 1-30 of 319 reviews

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