Hello HomeDepotCustomer,
Thank you for sharing your experience with your Ladera towel bar. We’re sorry to hear you had difficulty installing the product. It’s genuine reviews like yours that allow us to keep improving our products and customers’ experiences. If you need assistance from us or have questions regarding your product, please feel free to reach out to our Support Team at 1-800-732-8238, and we’ll be happy to help.
Thank you,
Pfister