Customer Reviews for Pfister Venturi Single-Handle 1-Spray Tub and Shower Faucet in Matte Black (Valve Included)

We bought this Pfister shower tub and faucet for our brand new bathroom, trusting Pfister, as our previous experiences with the brand have been great. Unfortunately this time not so good. Within 5 months, not only that it started leaking inside the drywall destroying the wall, but also peeled off and started discoloring (see pictures). I am very disappointed that I trusted this brand thinking it would last. Huge mistake. Now it looks a hideous eyesore in our beautiful bathroom and we have to call the plumber again and get it removed to install another set. Thanks Pfister for taking our hard earned money and giving us junk quality. I do not recommend and will not buy this brand again.

Purchased this combo, had to call the plumber twice because the shower does stay on. The only way to shower is to put something to hold it in place. The finish is all stained with wayer spots it only has been installed for 1 month. Very disappointed with this brand, my fault I didn’t read the reviews . I wish I could add more photos to show the wayer stains.

Poor quality - tub spout broke so shower cannot be used.

We bought this faucet for our shower about 5 years ago. It had worked great up until a month ago at which time the handle would only spin and not turn on the water. After disassembling it I discovered that the plastic gear that surrounds the screw had broken in multiple places. This was very disappointing for such an expensive faucet, and very disappointing to see that such cheap materials were used for this product.. It is obvious that this assembly is structurally weak and that eventually it will fail due to the plastic deteriorating. I would have hoped that they would have used something a little more robust for this.

Beautiful faucet but the matte black finish started peeling away within six months. Super disappointing.

Failed after 2 years, the handle started spinning, the inner thread in the handle was defective and it is not biting the thread on the extension stem.Never expected this cheap quality from Pfister.

We absolutely loved this product and ordered the whole Venturi collection. On arrival, the look and quality was exactly what we wanted. Very disappointed to say that the black finish has almost completely peeled off. See photos… We are very disappointed, to say the least. Hoping to get a response and return or replace from Pfister or Home Depot. Thanks!

I installed the bathtub faucet maybe 6 months ago and the black is washing away!!! Don’t waste your money!!!

We loved the look of these and purchased the shower faucet as well as the matching pfister venturi sink faucet. We have had less than a year and always clean gently and still have bubbling and chiping on the black matte finish. Very disappointing. Wanting replacement.

Easy to install and looks regal

Only had this for six months and the paint is peeling off.

Had this product and in less than 6 months and I started having issues with white residue and a peeled. Looking forward to returning it ASAP! Unbelievable what a headache to have to take this off .. geez

Do not buy this product it will peal!!

I bought the bathroom faucet model 8P8-WS2VNSGS in Home Depot on May 2018. I have issues with this product. First, after a couple of moths after installing it, it started to get water stains. Even though the product stated it was spot defense-resists spots and fingerprints. Second, two days ago the water handle broke. Seems like the inside of it is not grasping the other part and just goes around without opening the water. And third, and the valve to turn shower head on keeps malfunctioning, the shower diverter won't stay up.

These look great installed but hot water adjustment is tricky and the water pressure isnt great. They look great but Moen is hard to beat for simplicity and functionality.

I just had this shower unit installed and already have problems. The shower diverter won't stay up at all and it was installed just a few days ago - hence the shower doesn't work. Help Pfister what should I do? Do I have to call the plumber back to fix this or can you walk me through it. I should have read the reviews before buying. It was an expensive unit and expensive install.

Love the look. Really love the look. Black is a little harder to keep clean. And just wish the drain and overflow was darker too but they are silver. If you need more water pressure I wouldn’t get this one.

This product looks real nice. Was actually the only set I found anywhere that I liked. Yet here we are 6 weeks after install and the valve to turn shower head on keeps malfunctioning. I have to stick a razor underneath to keep the shower on. This is ridiculous. 150 for 6 weeks of use. Do better pfister. I thought you made a quality product. I am very disappointed and irritated that this may have to be taken out and replaced.

Only lasted a couple months and the valve seems shot. Probably cost me more in my water bill than i payed for it by the time i noticed the leak. Faulty product.

Would only stay up (in position so that water comes out of the showerhead) for a minute or two, before failing. Was like this straight out of the box, so had to shower like this for a week until a new one came from Pfister. The fact that they didn't give me a hassle sending a new one is why this is getting 2 stars instead of 1. This is a somewhat new-ish design for the pull on the tub diverter, and I think it's flawed. The new one is working fine so far. Also, the handle on the valve is very sloppy. Has a solid 1/2 inch of play to it, for no apparent reason. So you have to move it, get it tight, then inch it forward/backward to adjust temp. Feels crappy and I thinkit's already getting worse a month in, so will likely be getting a new one. Set looks good, but quality.... not so much.

I had the same problem as others. The stem broke, it was plastic. This is a guest shower and had been used a handful of times. They sent a metal replacement but I still ha to pay a plumber. Now the spout diverter is not functioning??? So frustrating. I have reached out for a replacement part but I will still have to pay a plumber again so this 200 investment will have cost me far more in the end. I suggest spending more in the beginning and read the reviews :( Plunger also is not working anymore. So all three pieces have failed and as I said this shower has been hardly used!

Bought this ‘high end’ faucet set for our beautiful shower remodel and the drain piece broke within two months! Now im forced to purchase the entire set again because its causing a leak downstairs! So dissapointed!

First time doing shower fixture installation and my own plumbing behind the wall. This product was extremely easy to install from start to finish. Don't forget to get a threaded nipple for the spout when you are getting all your pipe materials unless you're buying the optional quick connect part. These fixtures look amazing and the way the water exits the shower head is perfect!

I enjoy this product which was installed in my renovated bathroom! Been using it for a month and complements the overall look. Would recommend this product.

I bought this in December 2016 and now in April 2017 the handle broke. Even from day 1 the bathtub faucet doesn't install properly -- excessive caulking is needed to keep it in place and still its not possible to get it totally secure. This product is looks nice but its deceiving. If I could go back in time, I'd spend the money on another brand. Now I have to go through the hassle of getting them to cover this under warranty.

This is a great bath set, it is very stylish and goes great with a modern shower/bath. My wife and I enjoy the set and it fits perfectly in the shower with other bathroom fixtures that are brushed nickel and more 'square'. The shower head has a great spray (we are on public water and the house is set at 60 PSI) and the valve is easy to use but can be easily temperature-adjusted. Overall, we love the set. It is easy to clean and does not get very dirty at all with our moderately-hard water. Certainly not as many spots. On the technical side, I sweated the valve into place without problem but it has 1/2" male fittings for SharkBite, PEX, CPVC, etc. When I originally got it, my wife and I wanted to put a bathtub in the basement shower but we decided on just a large shower instead, so I did not use the tub spout in this set. I just capped off the tub outlet on the shower valve (see picture). The tub spout is very nice but, of note, it is not a slip-on spout, it is threaded for a brass nipple. The tub spout works by pushing a button on it, the valve on the wall has no diverter built it.

This Venturi model of the Pfister tub and shower faucet set is a nice look for any bath upgrade. The finish on this set is chrome. It also comes in brushed nickel and bronze. The set comes complete with the faucet, single handle style, six inch square rain shower head, tub faucet with diverter as well as a valve and cartridge. The handle and spout are of a heavy metal. The trim pieces are also metal. Only the shower head is plastic. This set has water saver features which is so important to conserve water whenever possible. The shower head is so nice with the rain shower. It has a calming effect and feels good. Although this is not a super modern look, it spans the gap between wanting modern with some more classic features. My vanity faucet is also Pfister and has been in service for about five years with no problems. A quality product with a reasonable price.

I replaced the tub and shower valve in my man cave with the Pfister Venturi polished chrome finish. The installation went well. I liked that the valve assembly has threaded connections and not solder connections like my old valve. It makes the job easier and safer. I found the instructions to be clear and complete. The faucet looks beautiful. I really like the square showerhead. It seems to do a great job of covering the body. Adjusting the valve to get the desired water temperature is simple. The parts all seem to be well made and durable. I am pleased with this valve so far.

I would recommend Pfister Venturi single handle tub and shower Faucet. The look of brushed nickel is very appealing to me, I think it would work in most bathrooms. Pfister builds quality bath and shower products, I find that they really last. The spot resistant finish makes keeping it clean and looking new very easy. Clean lines of this design are very functional and appealing. Raincan shower head has enough jets to make you feel that you are getting the power you need. It looks great installed in my shower.

This is our third Venturi set we have installed in our house. We like the square design and the ease of installation. The overall design works nice and the finish on our other two sets is holding up great. We also have the other pieces in the set. My favorite is the toilet paper holder! It is of corse square not rounded but the lift up arm that hold the paper is so easy to load a new roll and not lose teh old school spring loaded problem,. Definitely a great shower set and also bigger set.