Hi! We're disappointed to learn that our product RID-X Septic Tank Treatment didn't meet your expectations. RID-X formula is scientifically formulated with 100 percent natural bacteria and enzymes to digest household waste. By adding RID-X to the septic system every month, along with regular pumping, you can help prevent expensive septic backups and prolong the life of your system. For best results, shake the bottle before use. For tanks up to 1500 gallons, pour 8 FL. OZ. into the toilet or any sink drain. Flush the toilet or run water down the sink drain for 15 seconds. We hope this information is helpful! As the manufacturer of RID-X, we'd like to assist you further. Please call 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number, RB0000358077, and we would be more than happy to help. Sincerely, Your Rid-X Team!