Customer Reviews for RIDGID General Debris Pleated Paper Wet Dry Vacuum Shop Vac Filter Replacement for Most 5-16 Gallon RIDGID Shop Vacs (8-Pack)

Hello HomeDepotCustomer,

We’re really sorry to hear about your recent experience at Kalispell's Home Depot store. On behalf of RIDGID, we would like to apologize for the inconvenience this have caused you.

While we value your feedback immensely, we encourage you to reach out directly to Home Depot regarding your store-specific concerns. They have dedicated customer service representatives who will be able to assist you further in resolving any concerns or queries.

For any product-related questions or concerns regarding RIDGID wet/dry vac products, you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com

Thanks,
RIDGID

Hello Barry, Thank you for taking the time to write a review about our product. We genuinely appreciate your feedback, and we're concerned to hear about your disappointment.

Your experience matters to us, and we'd like to understand more about the issues you've encountered. We believe that every customer's opinion is valuable, and we're eager to learn from your insights to improve our products and services. If you'd like to discuss this further, you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

Dear Nancy,

Thank you for taking the time to write a review about your recent purchase. We sincerely apologize for any confusion caused by the Home Depot associate's recommendation of an incorrect product for your needs.

We'd like to clarify that the VF4000 filter is specifically designed to fit only RIDGID 5-16 gallon wet/dry vacs and is not compatible with any Shop-Vac brand products. We understand this may not meet your requirements, and we want to ensure you have the right solution.

Given the circumstances, we recommend returning the filter to Home Depot in accordance with their return policy.

If you have questions or concerns, you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

Hello Joe,

We apologize for the inconvenience caused by receiving the incorrect item. The VF7000 is a black foam filter designed for liquid applications, while it seems that you received the VF4200, which is a two-pack of white paper cartridge filters. We regret that you had to return the item to Home Depot.

If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com.

Thank you,
RIDGID