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Customer Reviews for Rust-Oleum RockSolid 1 Gal. Sandstone Exterior 20X Deck Resurfacer

Internet #307428387

Model #319406

Store SKU #1003838403

  • Exterior deck stain provides durable protection for worn decks
  • 1 coat wood and composite deck paint waterproofs, resists weather
  • 20Xs thicker than paint, use RockSolid deck start primer to prep

Customer Reviews

  • 3.8
    out of 205 reviews
  • 54% recommend this product
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Showing 1-30 of 205 reviews
Doesn't last
We followed the instructions to a tee, then ended up doing two coats because of how much you have to buy for good coverage. Easily $1000 project and we would have rather probably just replaced boards. Showed signs of weathering about 6 months in. Photo shows after 2 years....
by
Response from Rust-OleumSupportApr 17, 2023
We would love the chance to talk further, so we can try to help you with the Rust-Oleum RockSolid 20x Deck Resurfacer concerns you have experienced. Please consider reaching us at (800) 373-6333 - Rust-Oleum Product Support 1 Rustoleum
    4 found this review helpful
    Not a full gallon. 3.6 quarts is all you get
    This product is way over priced and they claim you get a gallon but it is 3.625 quarts is all you get. Almost 10% less than they claim. It works well. You MUST use the 20x roller for optimal results. In one area where I brushed it on it quickly wore off and was no good. The rolled on with their course 20x roper is superb. I want my 10% discount for the false size claim!!!
    by
      • Recommended
      2 found this review helpful
      Great for deck renewal!
      Excellent product, however two of the cans popped open at lid and leaked a bit.
      by
      • Verified Purchase
      • Recommended
      Sorry, can't recommend this
      First of all, it's crazy expensive. But....after doing some research and talking to a local painter, it came fairly highly recommended. Unfortunately that was not my experience. My deck was old and covered with several layers of old paint, so I had it blasted to get down to clean wood. After they cleaned it, I washed it with the Rocksolid deck wash and allowed it to dry completely which happened fast since it sits in the sun. I primed it twice because the first coat soaked in quickly and waited until the next day to paint. I used a tarp on my railings to keep any dew off, but there was none and no purple-ish color so it should've been dry. Then came the application, it went down on a cloudy day, so the deck wasn't hot to the touch. This stuff's thick. Really thick so it took a long time to apply and get a nice coating on the deck and fill in any large-ish cracks and keep it mixed. As a prior review noted, the roller doesn't hold much so you have to go slow or risk pulling it off. My deck is just under 500 square feet so again, it took a while. Let it dry for a week as we left that night. Looked great once it was done and lasted the summer with the traffic from 2 adults, 3 kids, 2 dogs and a good number of guests. Then came the next spring. The pics below are what I found when I opened up in the spring and are about what it looks like now, minus some more paint. It basically came up in strips and bubbles up when it gets wet, so I'm having it blasted off and will try a good epoxy laid down by a pro. I was hoping for more than one season out of it, but the response from Rustoleum was to re-coat and it's too expensive to do every year. Can't in good conscience recommend this to anyone unless maybe if a pro puts it down to be sure it's done right or it's done on new wood, but even the newer planks on my deck bubbled and stripped off so I don't know.
      by
      Response from Rust-OleumSupportJun 17, 2021
      We hate to hear that this happened, this is not at all what we expect from our RockSolid 20x Deck Resurfacer. This coating system is designed to last for many years on weathered decks, and it backed by a limited lifetime warranty. If you have any questions about the application or your warranty claim, please do not hesitate to contact us at 800-373-6333, we are happy to help! - Rust-Oleum Product Support 2 Rustoleum
        10 found this review helpful
        Disappointed
        I watched all of the Rust-Oleum videos to make sure that I applied this product correctly. I purchased all of the recommended supplies, from the deck cleaner to the roller cover. I painted Monday morning, & then let it dry (48 hrs before rain). I noticed that it didn’t look great as it dried—the color was uneven and it looked bubbly. It rained Wednesday, and after the rain cleared I checked the deck, & m I am devastated. The paint is not hard, but gooey and bubbly all over. I can see that it is going to peel. This wasn’t a cheap product, & I expected a much better finish. Not sure what I’m going to do now.
        by
        Response from Rust-OleumSupportSep 4, 2020
        That doesn't sound right! We want to hear more about your experience with the Rust-Oleum Rocksolid 20X Deck Resurfacer and try to make things right with you. Please feel free to call us at (800) 373-6333 to talk about this more and make sure to have the product handy! - Rust-Oleum Product Support 5 Rustoleum
          9 found this review helpful
          This 4 gallon bucket didn’t match the first one I...
          This 4 gallon bucket didn’t match the first one I applied The first bucket was brown like the chart showed This one was orange
          by
          Response from Rust-OleumSupportAug 27, 2020
          That doesn't sound right! We need to know more about your experience with Rust-Oleum RockSolid 20X Deck Resurfacer to get to the bottom of this. Please call us at 800-373-6333 to discuss further. - Rust-Oleum Product Support 5 Rustoleum
          • Verified Purchase
          6 found this review helpful
          This is my 2nd time using Rustoleum on my deck,...
          This is my 2nd time using Rustoleum on my deck, I’ve previously used 10x which was very durable for many years. The 20x product is thicker and needs to be applied much quicker. It is great for filling in deck cracks and exposed nails with a nice textured finish. It does get a bit hot on sunny days, so make sure you have on shoes.
          by
          • Verified Purchase
          5 found this review helpful
          I had the product professionally shaken at Home Depot 2x longer (per the guy behind the counter)....
          I had the product professionally shaken at Home Depot 2x longer (per the guy behind the counter). The product is like spreading frosting it is SO thick. The product is full of a sand like filler/texture that will not spread evenly, not by recommended roller or brush. Some parts of the deck are VERY textured and some parts are shiny with no texture at all. It does fill in the cracks, that it does do. I covered a 15 year old deck with it and a newly constructed wood ramp. The product could not evenly coat either. The finished product looks absolutely terrible.
          by
          Response from Rust-OleumSupportJun 22, 2020
          That is not what we like to hear! Our RockSolid 20x Deck Resurfacer is an ultra-thick deck coating, and must be applied using the specialized companion roller cover. While using this roller, the coating should be pushed out and spread, not applied in the back and forth motion typically used with normal paint. If you would like to give us a call at 800-373-6333, we will be happy to help with tips to get the application looking the way it should. https://www.homedepot.com/p/Rust-Oleum-RockSolid-9-in-20X-One-Coat-Roller-318223/307428130 - Rust-Oleum Product Support 2 Rustoleum
          • Verified Purchase
          3 found this review helpful
          After 3 yrs of repeatedly scraping, sanding, priming & painting our wooden porch floors only for ...
          After 3 yrs of repeatedly scraping, sanding, priming & painting our wooden porch floors only for the paint to peel off again & again, a friend of ours told us about RockSolid. After just one coat, it was evident that we may have found the product of our porch dreams. It is waterproof, feels great to walk on, and I believe will make it through the Southern Illinois seasons just fine. The product looks great, too.
          by
          • Verified Purchase
          • Recommended
          3 found this review helpful
          Not Happy
          Applied 20x Product two years back to get textured look on a new deck with proper instruction. Applied Primer first and then product to get maximum durability but still last week when I cleaned deck with just a regular hose there is lot of paint that chipped away. I used thick and expensive product to save myself from putting them again for 4-5 years. When i called Rustoleum support they asked me to re coat it....If i have to recoat it every 2 years i should use some other cheaper stain instead.
          by
          Response from Rust-OleumSupportMay 18, 2020
          That is not what we like to hear! Our RockSolid 20x Deck Resurfacer is designed to last much longer than 2 years, and these results are not typical, nor what we expect from this coating. Recoating is certainly the best way to repair chipping or peeling, however, this is not something that should be expected, or need to be repeated. Our Product Support Team will be able to assist you with our satisfaction guarantee, and provide the product needed to recoat the surface. - Rust-Oleum Product Support 2 Rustoleum
            6 found this review helpful
            It will give great coverage but the color is about 2 shades lighter then the test drop on the lid...
            It will give great coverage but the color is about 2 shades lighter then the test drop on the lid. I purchased the chocolate color and got like a dark red. Very disappointed about it.
            by
            Response from Rust-OleumSupportMay 18, 2020
            Something is amiss here! The color drop placed on the lid after tinting is a sample taken from the product itself, so the color is identical; this is likely an optical illusion from looking at a small sample and comparing to the color spread out over a large surface area. If you are dissatisfied with the color, please give us a call at 800-373-6333, and we will be happy to help! - Rust-Oleum Product Support 2 Rustoleum
            • Verified Purchase
            1 found this review helpful
            Great product. One coat covers well. Follow directions it works. Avoid applying on real hot days.
            Great product. One coat covers well. Follow directions it works. Avoid applying on real hot days.
            by
            • Verified Purchase
            • Recommended
            4 found this review helpful
            Easy to use ..covers up cracks..I got creative and now my patio looks like inlaid stone
            Easy to use ..covers up cracks..I got creative and now my patio looks like inlaid stone
            by
            • Verified Purchase
            • Recommended
            2 found this review helpful
            This product is amazing and easy to use..I resurfaced my ugly concrete patio with it free hand to...
            This product is amazing and easy to use..I resurfaced my ugly concrete patio with it free hand to make it look like inlaid stones..
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            This paint does a fantastic job on old wood. Fills in the cracks nicely and covers well.
            by
            • Verified Purchase
            How to remove
            We did our deck years ago and now it looks like crap! What is the best way to remove the product without further damaging the wood?
            by
            Response from Rust-OleumSupportMar 5, 2024
            That is not what we like to hear! A sodium hydroxide paint stripper such as Wolman DeckStrip ASR may be used to remove the coating from the deck boards. Please give us a call at 800-373-6333, we want to make things right! - Rust-Oleum Product Support 2 Rustoleum
              Sent me wrong product
              by
              Response from Rust-OleumSupportDec 28, 2023
              Hi Douglas. To better address your concern, please contact the HD.com customer service department at 800-430-3376, call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either assist you further or transfer you to your local store if needed.
              - Rust-Oleum Product Support 3 Rustoleum
              • Verified Purchase
              Cans came spilled in box three times .
              by
              Response from Rust-OleumSupportOct 16, 2023
              That's not what we expect to hear, Fran! For assistance with your order of Rust-Oleum RockSolid 20X Deck Resurfacer, please contact the HD.com customer service department at 800-430-3376, call any day between 6 a.m. and 2 a.m. EST.
              - Rust-Oleum Product Support 3 Rustoleum
              • Verified Purchase
              by
              • Verified Purchase
              by
              • Verified Purchase
              by
              • Verified Purchase
              This is a great substitute for the 4x restore I’ve used in the past
              by
              • Verified Purchase
              Product finally came back in stock. Product works great .
              by
              • Verified Purchase
              Excellent product. Deck was worn, rough with cracks. Rustoleum put a smooth surface over the previous worn deck and now can walk on it in bare feet.
              by
              • Verified Purchase
              by
              • Verified Purchase
              It did a great job and my deck looks good
              by
              • Verified Purchase
              I’m really pleased with the deck finish.looks great and very...
              I’m really pleased with the deck finish.looks great and very tough,a little work but worth it.
              by
              • Verified Purchase
              does not last
              i used the deck restore and made two mistakes, the second mistake was applying the second coat, the first mistake was applying the first coat. this product started the peel after one season. i contacted rust-oleum and they were good enough to reimburse me for the original five gallon bucket. i applied the second coat and the following year the same thing happened. don't tnink that you can sand the parts that havent peeled because it dries rock hard, the only way to remove it is to scrape it off.
              by
              Response from Rust-OleumSupportJun 19, 2023
              Oh no, not something we like to hear. Rust-Oleum RockSolid 20X Deck Resurfacer has excellent adhesion and durability when applied to a properly cleaned and primed deck. First clean the deck with RockSolid Deck & Patio Cleaner, this removes all dirt, mildew and algae, which must first be removed. Next, prime the deck with RockSolid Deck Start Wood Primer, this required primer ensures great adhesion of 20X Deck Resurfacer. Finally, apply 20X using the RockSolid 20X Deck Resurfacer Roller Cover, which applied the perfect amount of product in a single coating. Give us a call at 800-373-6333 so we can hear more about your application and try to make things right.
              - Rust-Oleum Product Support 6 Rustoleum
                by
                • Verified Purchase
                Peal off like a cotton candy after one winter.
                Peal off like a cotton candy after one winter, it did not with even stay for 6 months.
                by
                Response from Rust-OleumSupportApr 14, 2023
                We appreciate you reaching out and sharing your experinece. Proper surface prep and application are key in ensuring lasting results with Rust-Oleum RockSolid 20 Deck Resurfacer. You also want to ensure the wood is in good, sound condition as well. If needing further assistance, please give us a call at 800-373-6333 to talk with us.
                - Rust-Oleum Product Support 3 Rustoleum
                  Showing 1-30 of 205 reviews

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