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Customer Reviews for SIMPSON 3300 PSI 2.5 GPM Cold Water Gas Pressure Washer with HONDA GX200 Engine

Internet #203448615

Model #PS3228-S

  • Powerful 196cc engine delivers 3300 PSI and 2.5 GPM
  • Includes 25ft. hose, 5 QC nozzles, and triplex pump
  • Great for cleaning equipment,decks,driveways and vinyl siding

Customer Reviews

  • 4.4
    out of 1,019 reviews
  • 87% recommend this product
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Showing 1-30 of 1,019 reviews
This power washer came with everything a homeowner needs including attachments and oil. I added gasoline and it started right up. My opinion, this Simpson pressure washer is a quality product.
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Response from SIMPSON TeamJul 17, 2024
We are glad to hear your 3300 PSI pressure washer has proven itself to be perfectly suited to your needs & you've found it easy to operate. If ever you care to show off your projects, feel free to tag #simpsonclean on social media and we'd love to see photos of your results. Have fun cleaning & thanks for the positive feedback, GARY! simpson
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Worst experience I ever had. Lost 1 of the pressure washers in delivery and Home Depot was terrible to deal with never got it and had to get a refund. Which they were hesitant to give me. The manager at the Westampton store was rude and nasty.
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Response from SIMPSON TeamJul 5, 2024
We are sorry to hear about the shipping issues and hope you are soon able to secure a replacement quickly. Don't hesitate to call our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com if we can assist you in any way. Thanks for taking the time to review, NICK! simpson
  • Verified Purchase
Here is my review on the Simpson website and their response: 2nd one works but................ My first PS3228 I took back to HD after calling Simpson customer service because of a number of things. 1- It appeared to be repacked, as everything was just "thrown" in the box. 2- the output fitting for the high pressure hose was the wrong one. 3- The frame and pump were covered with scratches down to the bare metal. 4- Customer service asked me for the hose number and then told me it was the wrong hose for that mode. 5- The top of the box had been retaped. The second one I received had the same packing issues. That being, the parts were disorderly packed, the packing was awry with the corner reinforcements lying in the bottom of the box and the foam spacers in no particular place. The scratches were minimal and the output fitting was correct. Both of these units came out of the same Simpson location in Misquite, TX. A little quality control in the inspection and shipping department would be an improvement. Simpson Team Hi, JimE. We are grateful to have had the opportunity to resolve the incorrect parts & glad to hear your replacement unit has been performing well. We truly appreciate you alerting us to the packaging issues and will be passing that along for our team to pinpoint where along the line this could have happened. Thanks for reviewing & we hope you enjoy your machine moving forward!
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  • Verified Purchase
Product was delivered without a wand, handle and all parts/pieces required to operate and that were purchased. Literally a box showed up ripped and tattered with the base of a power washer in it. NO resolution other than return the whole thing.
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Response from SIMPSON TeamJun 27, 2024
We are very sorry to hear about the state of this unit upon delivery, STANLEY. If you would give our team a call directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com we'd like to see if we can determine just what happened and how to resolve this matter as quickly as possible. We appreciate you sharing this experience and hope to be speaking with you soon! simpson
  • Verified Purchase
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  • Verified Purchase
I can’t arrived damaged and I decided returned so can’t said is good or bad machine
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Response from SIMPSON TeamJun 20, 2024
We are very sorry to hear about the shipping damage and hope you are quickly able to get your hands on a unit in mint condition. Please don't hesitate to contact our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com if we can assist you! We will be sure to document this experience for our records and appreciate you taking the time to review, HomeDepotCustomer! simpson
  • Verified Purchase
The PSI was exactly what I needed to clean the deck and driveway. Powerful, easy to start. Instructions are a bit lacking so read twice and cut once.
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Response from SIMPSON TeamJun 19, 2024
We are so happy to hear you enjoyed the easy startup, and your 3300 PSI pressure washer performed powerfully to tackle your deck/driveway. Show off those results any time by tagging #simpsonclean on social media and we'd love to see your before/after photos. Please don't hesitate to contact our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com if we can supplement the instructions or assist you in any way with operations. Enjoy that machine & thanks for sharing your experience, Jerry! simpson
  • Verified Purchase
1 found this review helpful
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  • Verified Purchase
Easy to start, fun to use.
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Response from SIMPSON TeamJun 19, 2024
We are so glad you've found operations enjoyable, and your 3300 PSI pressure washer fired right up for a great cleaning experience. You can show off your projects any time by tagging #simpsonclean on social media and we'd love to see photos of the results you achieve. Thanks for the positive feedback, FORREST! simpson
  • Verified Purchase
Would not Buy
Waited a week for it to ship to the store and when I received it, it was damaged. The packaging is horrible, they just drop it in a cardboard box with a couple small pieces of foam. Would not recommend buying this unless it was in stock at the store.
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Response from SIMPSON TeamJun 17, 2024
We appreciate you sharing this JayT, and we're sorry to hear you received a unit damaged in shipping. We hope you are soon able to get your hands on a replacement in perfect condition. We will be documenting this experience, & please don't hesitate to contact our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com if we can be of any assistance! Thanks for the review. simpson
    • Recommended
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    • Verified Purchase
    Poor instructions... separate Honda from overall Simpson instructions. Bolts holding the motor to the frame 'fell off' upon initially start up... to reinstall bolts and torque washer had to be turned on its side... this flooded the engine requiring entire disassemble to clean out oil and excess fuel... poor workmanship, design, instructions and difficult start up.
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    Response from SIMPSON TeamJun 13, 2024
    Hi, HomeDepotCustomer. We're concerned to see that your unit has not been performing to meet your expectations somehow. Would you give our team at call at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We'd like to discuss your experience in more detail to determine the best way to resolve the issue as quickly as possible. We hope you will be in touch soon! simpson
    • Verified Purchase
    Item delivered fast and ahead of schedule. One part of pressure washer was broken. Home Depot said to call Simpson. Contacted Simpson and they said no problem and sent new part. Part took two weeks to arrive, way to long. Pressure washer is great, started on first pull.
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    Response from SIMPSON TeamJun 13, 2024
    It's good to see you've been happy with the overall performance of your 3300 PSI pressure washer, JAMES. You can show off your projects any time by tagging #simpsonclean on social media and we'd love to see photos of your results. Enjoy your machine & thanks for the rating! simpson
    • Verified Purchase
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    • Verified Purchase
    Think twice
    It arrived with the wrong handle. Customer service shipped one within 3 weeks. After one year and 3-4 uses the pump went bad. Evidentially they also sent the wrong manual. There was no mention a breather valve that had to be installed before use. So we didn't know it needed to be installed, which resulted in pump failure. The company refused to cover it and said I would have to purchase a new pump for $800. It's going in the trash and I will be purchasing another brand.
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    Response from SIMPSON TeamJun 7, 2024
    Hi, UtilityCompany. We are sorry to hear about this experience and appreciate you sharing this. We would like to know more about the field service issues you mention - if you would, please reach out to our can you please contact our National Service Manager to help look further into these issues. He can be contacted at DHattan@fna-group.com. We hope to be speaking with you soon to resolve this experience as quickly as possible! simpson
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      • Verified Purchase
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      • Verified Purchase
      Have only used a couple of times, to soon to really know. I will say the hose attachment is awkward.
      by
      Response from SIMPSON TeamJun 5, 2024
      Thanks for the design feedback, HomeDepotCustomer. We will be sure to document this content for our team. Beyond the hose attachment, it's good to see you've enjoyed a smooth performance overall from your 3600 PSI pressure washer, and we're confident it will continue to serve you well. We appreciate you taking the time to review! simpson
      • Verified Purchase
      Very disappointed
      I had to order this unit and had it shipped to the closest store. Shipping was prompt, which I was very appreciative of. I got the text saying the unit was ready and I picked it up. The box looked like it fell out of an 18 wheeler while traveling down the highway. The gentleman in customer service assured me the pressure washer was fine. When it came time to put it together it was apparent the unit had sustained damage in shipment to the point where I couldn't even assemble it properly.
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      Response from SIMPSON TeamJun 3, 2024
      Feedback like this is very valuable to us and we appreciate you alerting us to your experience. We're sorry to hear about the damage acquired during shipping and would like to learn all we to determine where along the line this could have happened. If you would contact our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com we hope to explore solutions with you as soon as possible. Thanks for the review and we hope you will be in touch. simpson
        Honda Engine is a Must!!
        Honda GX200 engine is perfect for any residential cleaning effort. Starts on a single pull whether cold or warm. Fuel efficient. Recommend to use 90+ octane, non-ethanol fuel. AAA pump is strong. Catches prime quickly and never struggles to deliver pressure. Frame has low vibration with sturdy rubber feet, doesn't "walk". Easy assembly, no leaks! Only improvement could be to provide a 31" wand vs. the included 16" wand.
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        Response from SIMPSON TeamMay 27, 2024
        Thanks for your thoughtful feedback, GoldenMouse. We are so happy to hear you've been pleased with the quality components and smooth performance of your new Honda-powered 3300 PSI pressure washer. You can show off your work any time by tagging #simpsonclean on social media and we'd love to see any before/after photos. Enjoy that machine & we will include a link below for an extension wand for your convenience!
        https://www.homedepot.com/p/SIMPSON-Universal-48-in-Insulated-Extension-Spray-Wand-with-MNPT-Inlet-Connection-for-Hot-Water-5000-PSI-Pressure-Washers-80179/313044168 simpson
          • Recommended
          PowerShot PS3228 is a Beast!
          Honda GX200 engine is perfect for any residential cleaning effort. Starts on a single pull whether cold or warm. Fuel efficient. Recommend to use 90+ octane, non-ethanol fuel. AAA pump is strong. Catches prime quickly and never struggles to deliver pressure. Frame has low vibration with sturdy rubber feet, doesn't "walk". Only improvement could be to provide a 31" wand vs. the included 16" wand.
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          Response from Simpson TeamMay 28, 2024
          We are so glad to hear your 3300 PSI pressure washer is delivering a smooth & efficient performance, GoldenMouse. We will include a link below for the extension wand so you can easily customize your experience to suit your needs. You can show off your work any time by tagging #simpsonclean on social media with your before/after photos and we'd love to see the results you achieve. Thanks for taking the time to share your feedback! https://simpsoncleaning.com/products/31-extension-lance-80479/
          • Verified Purchase
          • Recommended
          Researched power washers for over a year with 2 neighbors recommended Simpson with a Honda engine mine 3500 series almost started on first pull that said would recommend it highly does what I bought it for starts easy good on gas but recommend quick hose disconnects from wojet 22 for washer wand and water hose
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          Response from SIMPSON TeamMay 24, 2024
          It's great to hear your neighbor's unit delivered a recommendation-worthy performance, and your new 3500 PSI pressure washer has been performing with excellent power & efficiency. You can share your results any time by tagging #simpsonclean on social media and we'd love to see your before/after photos. Thanks for sharing this experience, John! simpson
          • Verified Purchase
          Good for the money, plenty of power.
          Good value and good machine, does a good job.. The quality not a good as my previous pressure washer. The oil capacity is 20 ounces, but only came with 16 ounces of oil, The Honda engine was made in India, only time will tell if it will hold up.
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          Response from SIMPSON TeamMay 24, 2024
          It's good to hear you've been happy overall with the performance of your 3300 PSI pressure washer & we're confident it will continue serve you well. Thanks for taking the time to share your feedback, CocaColaKid! simpson
            • Recommended
            No. Gas tank did. It have the strainer wheel did not have keeper on the inside so it came off not happy
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            Response from SIMPSON TeamMay 23, 2024
            Hi, RONALD. We would like to learn more about the gas tank issue you mention. If you would contact our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com we hope to discuss this experience in more detail and hope to determine the best way to improve performance as quickly as possible. Thanks for taking the time to share this feedback and we hope you will be in touch soon! simpson
            • Verified Purchase
            Damaged again.
            I have ordered this 3 times from Home Depot and 3 times and has been returned. Each time it arrived it was damaged. I have been trying to purchase a pressure washer through them now for over 6 weeks to get my deck done and once again I am on hold. The 3rd Simpson I had delivered to the store in case it again damaged. When my son arrived to pick it up, he opened it while still in the store and it was again damaged. Ugh!
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            Response from SIMPSON TeamMay 24, 2024
            We are sorry to hear about the repeated shipping damage - and truly appreciate you alerting us to this experience. Please don't hesitate to contact our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com if we can personally assist you. We hope your next unit is in perfect condition & you are soon enjoying its performance. Thanks for taking the time to review! simpson
              to start with the shipping BOX was a joke no packing at all the unit was DAMAGED !! muffler heat shield was bent in an paint rubbed off, gas tank was Dented an Scratched, pole gun has 3 deep scratches because the unit was laying on it's side on top of all the included parts pint of oil was smashed , a bad way to start out, Runs good so far,
              by
              Response from SIMPSON TeamMay 22, 2024
              We are sorry to hear about the shipping damage JAMES and will be sure to record this experience for our team. It's good to hear that performance was unaffected and you were able to quickly start enjoying the power of your new 3500 PSI pressure washer. You can show off your projects any time by tagging #simpsonclean on social media and we'd love to see photos of your results. Thanks for taking the time to review! simpson
              • Verified Purchase
              Was exactly as expected based on my research. It really did the job on my tough cleaning needs with minimal effort
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              Response from SIMPSON TeamMay 22, 2024
              We're glad your research paid off and your 3300 PSI pressure washer performed powerfully to tackle those tough jobs with speed and efficiency. You can tag #simpsonclean on social media with your photos and we'd love to see the results you achieve on those projects. Thanks for reviewing, HomeDepotCustomer! simpson
              • Verified Purchase
              Showing 1-30 of 1,019 reviews

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              Engine Make

              Honda Engine

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              Gallons Per Minute

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              2.7

              Commercial / Residential

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              Features

              Abrasion Resistant, Chemical/detergent injection, Interchangeable wand, Quick connect tips

              Chemical/detergent injection, Kink free hose, Quick connect tips

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