You matched this with a Swiss Madison sink and it...
You matched this with a Swiss Madison sink and it didn’t fit
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Response from THD-CSOSep 2, 2022
"Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their answer is, Sinkology offers many great accessories for our handcrafted sinks. If you would like help finding the right products for your sink, please contact the Sinkology Customer Service team to talk with a Sinkology expert."
Verified Purchase
May 27, 2020
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Verified Purchase
Customer review from homedepot.ca
Apr 22, 2020
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Verified Purchase
Customer review from homedepot.ca
Apr 21, 2020
As expected, much lower price than other similar sinks...
As expected, much lower price than other similar sinks
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Verified Purchase
Apr 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Mar 31, 2020
Bought it to go with the sinkology farmhouse sink. Was...
Bought it to go with the sinkology farmhouse sink. Was too shallow and plumber had to go to store to get a different deeper one in order to fit properly.
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Response from THD-CSOSep 7, 2022
"Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their answer is, thank you for your feedback. Our sinks are handcrafted with SureFire fireclay material, which is extra thick and durable. We recently introduced a heavy-duty sink strainer (Model # TB35-04) and disposal flange (Model # TD35-04). The new drains have an extended body to ensure perfect fit into extra-thick kitchen sinks."
Verified Purchase
2 found this review helpful
Mar 31, 2020
Thought this was a higher end product, but just basic....
Thought this was a higher end product, but just basic. The basket strainer doesn’t lock into place and just wobbles around when in open position to allow draining. It spins closed every two seconds so you constantly need to adjust it to keep the drain open. Went back to aftermarket strainer.
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Response from THD-CSOSep 7, 2022
"Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their answer is,thank you for taking the time to provide feedback. We're sorry your Sinkology drain didn't meet your expectations. We back all of our products with a lifetime warranty, and we would be happy to work with you regarding your drain. Please contact customerservice@sinkology.com for next steps."
Verified Purchase
Mar 26, 2020
Did not fit the sink it was recommended for. Returning...
Did not fit the sink it was recommended for. Returning for a refund.
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Response from THD-CSOSep 7, 2022
"Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their answer is,We're sorry to hear about your experience, and we're glad you returned the product. We would love the chance to earn your business in the future!"
Verified Purchase
1 found this review helpful
Mar 12, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Mar 2, 2020
Stay away if possible.
Honest one star for a basically 10$ cheap drain, packaged like an expensive one, that is conceptually defective and will expose you to the risk of flooding you kitchen. There are way superior options at half the price.
I would have returned it if it wasn't the only option for the Sinkology fireclay sink.
Why defective ? - Strainer basket does NOT stay in the open position creating both annoyance, and risk of flood. The reason is that it is using the old slot system, where you have to rotate the basket 90 degrees to stay open. However, tolerances are just too big, and it rotates all by itself back to closed position! I had to insert a plastic tube, on the basket leg to keep it always open. Basket diameter is also too small, always leaving a gap on one side.
Why low quality? - This drain is using low quality metal parts instead of bronze. The stainless is thin cheap metal. Other cheaper drains use bronze and are built better.
What to improve?
Instead of a pathetic excuse from the customer service, I would like them to send me a drain that at least works, at least like any other 15-20$ drain out there.
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Response from Sinkology TeamMay 12, 2023
Thanks for providing feedback. We use customer comments to improve our products over time, and we are happy to report that we have created a heavy duty stainless steel sink drain that solves many of the issues noted. We'd love the opportunity to earn your business back!
Verified Purchase
Customer review from homedepot.ca
Feb 19, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Feb 18, 2020
Looks great and fit into our sink perfectly with our...
Looks great and fit into our sink perfectly with our existing garbage disposal.
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Verified Purchase
Feb 7, 2020
Inefficient Home Depot website
Strainer works fine. The problem is that it’s not pictured and sold with the sink. So the sink arrives without a drain!! How sensible is that? Not!! It held up my plumber for two weeks while I ordered the drain after the sink arrived... Canadian Home Depot website doesn’t show drain in picture either the sink, but the US Home Depot website does. Why is that??
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Verified Purchase
Recommended
Customer review from homedepot.ca
Jan 15, 2020
Do not recommend
The drain closes every time I empty water into the sink or have the faucet running. Very, very annoying. You have to be careful that the water does not directly go into the drain.
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Verified Purchase
Customer review from homedepot.ca
Jan 14, 2020
Love the product, well built and sets off our kitchen!...
Love the product, well built and sets off our kitchen!
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Verified Purchase
Jan 11, 2020
Did not use
Installing plumber substituted a different strainer drain, noting that, in his experience the basket was not durable.
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Verified Purchase
Customer review from homedepot.ca
Dec 17, 2019
Looks great and exceeded my expectations....
Looks great and exceeded my expectations.
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Verified Purchase
Oct 4, 2019
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Verified Purchase
Customer review from homedepot.ca
Oct 1, 2019
Have to take “stopper” out to drain sink. ...
Have to take “stopper” out to drain sink. My old one worked much better and was not expensive
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Response from THD-CSOSep 7, 2022
"Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their answer is,thank you for taking the time to provide feedback. We're sorry your Sinkology drain didn't meet your expectations. We back all of our products with a lifetime warranty, and we would be happy to work with you regarding your drain. Please contact customerservice@sinkology.com for next steps."
Verified Purchase
Aug 19, 2019
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Verified Purchase
Customer review from homedepot.ca
Aug 14, 2019
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Aug 7, 2019
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Jul 23, 2019
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Verified Purchase
Customer review from homedepot.ca
Jul 12, 2019
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Verified Purchase
Customer review from homedepot.ca
Jun 20, 2019
It went together nicely and looks wonderful....
It went together nicely and looks wonderful.
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Verified Purchase
May 7, 2019
it worked great and it matched the sink perfectly
it worked great and it matched the sink perfectly
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Verified Purchase
Recommended
Apr 30, 2019
I wanted my strainers to look as good as my...
I wanted my strainers to look as good as my faucet, this one accomplished that.
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Verified Purchase
Apr 5, 2019
Love the Sinkology sink drain. It fits perfectly into a...
Love the Sinkology sink drain. It fits perfectly into a Kohler stainless sink in our laundry room. It has a very nicely radiused lip into it that is smooth as silk. The design and construction are excellent. It is light but structurally strong; much better than any cheaper drain. It is a great value too.
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Verified Purchase
Apr 3, 2019
Excellent as new but I’d like to see reviews made...
Excellent as new but I’d like to see reviews made after a year or two of use
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Verified Purchase
Feb 28, 2019
I liked the quality of this part and the strainer fit in well and stopped the water flow very eas...
I liked the quality of this part and the strainer fit in well and stopped the water flow very easily. It looks real nice also.