Customer Reviews for SAFAVIEH Adirondack Ivory/Silver 6 ft. x 9 ft. Border Distressed Area Rug

Thank you for your review. We’re sorry that you're dissatisfied with this product. We strive to assure that only top-quality products carry the Safavieh brand. We do our best to identify the colors of every product as accurately as possible but there can be instances when color variations lead to subjective interpretations of particular color tones. If your purchase was made within the last 30 days, please feel free to return to The Home Depot. If you have any questions, please reach out to us at https://safavieh.com/contact. Thank you for your feedback.

Thank you for your kind review! We are pleased to hear that you are happy with your purchase. We would love it if you would express your style with us on our website, just submit a photo of your new product, link provided https://safavieh.com/express-your-style. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your sweet review! We’re glad to hear that you are happy with the color and quality of your item. We thank you for your positive feedback and we hope that you will consider the Safavieh brand in the future!

Thank you for your positive review! We’re glad to hear that you are happy with your purchase. We thank you for your positive feedback and we hope that you will consider the Safavieh brand in the future!

Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your positive review! We are thrilled to hear that you are happy with your purchase. We thank you for your positive feedback and we hope that you will consider the Safavieh brand in the future!

Thank you for your review. We’re sorry that you're dissatisfied with this product. We strive to assure that only top-quality products carry the Safavieh brand. We do our best to identify the colors of every product as accurately as possible but there can be instances when color variations lead to subjective interpretations of particular color tones. If you have any questions, please reach out to us at https://safavieh.com/contact. Thank you for your feedback.

Here are a few suggestions you may want to consider for reducing the creases, waves, wrinkles, and or kinks:
1. Back rolling or reverse rolling the rug - Unroll the carpet and roll it up again in the opposite direction. To keep it secure, place heavy furniture on the rug while back-rolled/reverse-rolled to keep it from unraveling. (Leave it back rolled for 1-3 days).
2. Refer to our video on how to unpack, unroll, straighten and flatten your new rug -How to Straighten an Area Rug - Safavieh- https://www.youtube.com/watch?v=3A4L4pCNS5U
3. Refer to our additional video on how to remove creases -
How to Remove Creases from Indoor-Outdoor Rugs.
4. Use indoor rug/carpet tape- tape down the corners of the rug to secure and flatten the ends of your rug.
5. For folded corners, the best thing to do is to fold the corners under and let them rest for several days.
6. Place the rug on a hard flat floor instead of a carpet while it relaxes.
7. Use a rug pad to prevent slipping and sliding – Rug Pads.
8. Use a rug gripper for hardwood flooring.
9. Vacuum the rug where the creases are located.
10. Simply allow ample time for your rug to settle. In most cases, all you need to do is lay your Safavieh rug flat, and the waves/wrinkles/creases will even themselves out.
11. Use indoor double-sided carpet tape to tape down the rug to secure and flatten the ends of your rug (This will prevent bunching and buckling).
o You want to run the tape along the perimeter and put an X through the middle of the rug from corner to corner this will secure the rug.
*These creases/waves/bumps/wrinkles/kinks will normally flatten out on their own so in most cases, you can simply allow ample time for your rug or runner to settle. Be patient and let those kinks work themselves out.
Do not is an iron, steamer, or rug cleaner to reduce creases/wrinkles/waves on your rug. Indoor Safavieh rugs are not iron-friendly or steam-friendly.