Customer Reviews for SAFAVIEH Athens Shag Light Gray 6 ft. x 9 ft. Solid Area Rug

Hi there! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Hi there! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Hello Kristen,

Thank you for your review and sorry to hear of your issue. Please note that creases of rugs can happen. There are few suggestions you may want to consider to reduce this: • Back rolling/ Reverse rolling the rug (leave it back rolled for 48-72 hours)- place heavy furniture on rug while back rolled/ reverse rolled to keep it from unraveling • Use indoor rug/carpet tape-tape down corners of the rug to secure and flatten the ends of your rug. • Use a rug pad to prevent slipping and sliding • Use a rug gripper for hardwood flooring • Vacuum the rug where the creases are located • Simply allow ample time for your rug or runner to settle *These creases/waves/bumps will normally flatten-out on their own so in most cases you can simply allow ample time for your rug or runner to settle. If you’ve tried all of these suggestions, and this did not remove the creases or flatten the ends, I would strongly advise you to can get in touch with the vendor you purchased from for a return. Please be aware that vendors have their own return policy’s, please reach out to your vendor and see if you are able to return/exchange/replace/ this rug. Please remember these creases are not permanent!

Hello - Thank you for your review. For items received defective or damaged, please contact the retailer where you purchased the item to arrange for an exchange. To ensure a quick resolution please provide your retailer with proof of purchase (invoice), purchase order, tracking number and photos if applicable. Please contact your retailer directly to learn more about their specific return policy.

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Hello - Thank you for your review. For items received defective or damaged, please contact the retailer where you purchased the item to arrange for an exchange. To ensure a quick resolution please provide your retailer with proof of purchase (invoice), purchase order, tracking number and photos if applicable. Please contact your retailer directly to learn more about their specific return policy.

Thank you for your review and we apologize for any inconvenience. If you are not satisfied with your purchase we recommend contacting the retailer you purchased from directly to initiate the return or exchange process. If needed the retailer will assist further. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review and we apologize for any inconvenience. If you are not satisfied with your purchase we recommend contacting the retailer you purchased from directly to initiate the return or exchange process. If needed the retailer will assist further. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!

Thank you for your review! We are pleased to hear that you are happy with your purchase. We thank you for your business and hope you will consider the Safavieh brand in your future home decor purchases!