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Customer Reviews for Samsung 26.7 cu. ft. Family Hub Side by Side Smart Refrigerator in Fingerprint Resistant Stainless Steel

Internet #312283539

Model #RS27T5561SR

Store SKU #1005269793

  • Stay connected while keeping food, drinks fresh with Family Hub™
  • Clean lines and modern form blend beautifully into your kitchen
  • Clean lines and modern form blend beautifully into your kitchen

Customer Reviews

  • 4.6
    out of 422 reviews
  • 93% recommend this product
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Showing 1-10 of 422 reviews
I have a family of five and after stocking up at the market this refrigerator still has plenty of...
I have a family of five and after stocking up at the market this refrigerator still has plenty of space. The screen is fun to mess with. The kids love when I upload new photos of them. The ice maker is great. The water dispenser is a little off. When a glass is pushed in all the way it will miss the glass and water ends up on the floor but we just hold the glass with one hand and press the lever with the other. No biggie. It cools well. I’ve had left overs at the back that have gotten iced but we’ll just adjust the temp.
by JuicyFruit
2 people found this helpful
Absolutely amazing fridge!
i am in love with this fridge. absolutely amazing. keeps nice and cold, love that the ice maker is on the door so we have lots of room in the freezer. the fridge part is also super s[spacious. i didn't notice in the pictures i looked at before purchasing that the top "drawer" to hold butter and cheeses isn't a drawer on this fridge but a regular shelf. and i must say i do not miss the "drawer" i love the shelf idea as i don't have to worry about opening the fridge and butter/cheese come flying at me anymore.
by Cindi366
Severely disappointed
Very disappointed in this fridge. For the money it costs do you think they would’ve put a little more effort into the engineering and design of this. Let’s start off with the first problem which is the water hook up line is too short so you will undoubtedly damage it if you forget it’s back there without adding an extension before hand. Next to the icemaker is pathetic. Makes ice very slowly and the reservoir is terribly small. There is no light to guide you when you are filling your water at night time. There is no butter drawer at the top of the fridge where are you put things such as butter or cream cheese or other small jarred items. And perhaps the most important and biggest disappointment is none of the shelves adjust so good luck with 2 L bottles or wine. What were they thinking?… For the money you spend there should’ve been a little more thought put into this. Will definitely not be buying Samsung in the future. If they are comfortable letting this go out to people that I am comfortable taking my business elsewhere. Will definitely not be buying Samsung in the future. If they are comfortable letting this go out to people that I am comfortable taking my business elsewhere.
by Matt
Response from Samsung CareSep 17, 2020
I do not want to see you go. You are a valued member of the Samsung family and your experience matters to me! Thank you for taking the time to share that experience. Samsung is continually improving its products and services, and your feedback is vital to that process. I hope to have another opportunity to show you how great our support can be! ^Pat
Sleek and Smart
[This review was collected as part of a promotion.] Was a bit difficult to find this side x side with the Family hub in stock. But once I did, I grabbed it, had it delivered, and I’m glad I did! Who would have thought a refrigerator could do more than just keep stuff cold!
by Baseballzeus
Amazing Features !!
Great and Working Features. Ice maker is not big but is working for our kids. Nice design and the Screen its just the right size. Price was worth it. and apps work perfectly good.
by FamVen
Has loads of storage space!
[This review was collected as part of a promotion.]  This 26.7 cu. ft. Large Capacity Side-by-Side Refrigerator with Touch Screen Family Hub in Black Stainless Steel is a stylish,functional and practical refrigerator that will meet all of your needs and those in your household. The interior of the refrigerator and freezer have deep storage areas and bins that make it easy to hold a lot of food or bowls and dishes that need chilling for a party. The touch screen is perfect for everyone to be able to use to add items to a running list,watch tv,listen to music and be able to see what is inside of the refrigerator with the camera so you will never have to guess when you are out of something. Overall this refrigerator has everything you need for functionality and looks great and stylish as well.
by cookerlooker
State of the Art Technology at the touch of a hand
[This review was collected as part of a promotion.] This product is awesome! It's not too expensive and the refrigerator is state of the art. I can do so much with the Family Hub. It works great with your Samsung phone. This refrigerator is a must have! My brother and his wife had one and one look, I had to have one.
by DONNELL
My refrigerator is great...
[This review was collected as part of a promotion.] I bought my Samsung refrigerator 4 months ago. Love the style and features.
by Shopper
Clean, sleek and beautiful.
[This review was collected as part of a promotion.] Bought this fridge about a month ago and we just love it. We weren’t looking for something like this. We were determined in getting a fridge with bottom drawer freezer. Once we saw this fridge we feel in love with the simplistic, sleek design. It looks great in our kitchen and it is something we never knew was missing from our lives. Love all the storage and it’s made organizing our food an ease. The freezer is huge easily accessible. We love all the apps from the timer, to Pandora, hooking up our ring doorbell, even requesting and Uber from the fridge! So happy with this purchase and looking forward to all the years to come using this fridge.
by FrankieVM89
Great appliance
[This review was collected as part of a promotion.] I bought a month ago and love it and would recommend
by Don v
Showing 1-10 of 422 reviews