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Customer Reviews for Samsung 30 in. Electric Steam Cook Wall Oven with Speed Cook Built-In Microwave in Stainless Steel

Internet #301746123

Model #NQ70M6650DS

Store SKU #1002471834

  • Steam Cook - Oven delivers moisture for tender results
  • Speed Cook - Cook food faster and more evenly with convection
  • Dual Convection - Circulates air for faster, more even cooking

Customer Reviews

  • 3.6
    out of 101 reviews
  • 58% recommend this product
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Showing 1-30 of 101 reviews
Electronic Board will fail
After one year of owning our Samsung microwave and oven wall unit, we begin having issues with the electronic board. I had hoped it was just a glitch however, the electronic board has gotten worse. Now we can't even get parts to fix it. I was once excited about my new beautiful oven now it is a huge pain and expensive to replace. To get something even comparable, it will costs us.
by
Response from SEA CareSep 6, 2024
Hi Kiki, We understand the importance of having a reliable appliance at home. We are here to help. Please follow the steps on the link below to help you with the wall oven control panel. Microwave control panel does not respond. https://www.samsung.com/us/support/troubleshooting/TSG01001961/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147507804 to help our team pull up your information. Have a great day. ^Aloe
    Opinion
    [This review was collected as part of a promotion.] I bought this about it a month ago and have only used the oven twice, the microwave daly and I have not used the convection oven feature as of yet. I have not found a way to press just one button for a minutes time in the microwave ?? The only other thing that I wish this microwave had was a QR code to register your product with smart things. The Samsung refrigerator that I purchased did have that QR code inside of the refrigerator, very convenient for any further use as it made it simple.
    by
      • Recommended
      POOR QUALITY!
      IF SAMSUNG WAS AS INTERESTED IN QUALITY, AS THEY ARE IN SALES - MY MICROWAVE WOULDN'T HAVE A BROKEN HANDLE...
      by
      Response from Samsung CareFeb 15, 2023
      Hi Tago, Thank you for taking the time from your busy schedule in writing a review of your Samsung Microwave Combination Wall Oven. I will be sure to forward what you have mentioned regarding the door handle to our product team for current and future product development. Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145456948 to help our team pull up your information. Leo
        Great Build quality/Some issues
        pro -sleek modern/good build quality - convection microwave oven -sliding roll out shelf oven -thermometer -water reservoir -wifi control through app (not sure if i would use this. cons -flimsy control panel (loose at the top) -touch control interface could have been more simple. to use microwave, you have to touch four different buttons to microwave: 1) touch to wake it up 2) select microwave 3) add time (30sec) 4) start (lg products provide a touch-sensitive bar) -no up and down arrow to select temperature/time, (only option is to enter time) -oven throws out an extensive amount of heat from the bottom -pre-heat to 350 takes 10 minutes previous 17 year old ge would take less than 6 minutes
        by
          • Recommended
          Amazing Flexible Cooking
          [This review was collected as part of a promotion.] This was part of the upgrade kitchen option in my new house and it has been totally worth it. It is so flexing...cooking something small - use the top on convection. Want even cooking on racks - use fan bake or fan roast in the bottom. In a hurry... combing microwave and convection will cut the cooking time by roughly 1/3. And it's beautiful!
          by
            • Recommended
            More then expected
            [This review was collected as part of a promotion.] This samsung black stainless steel double oven is definilty a game changer in our household ! Haveing a big family we had to upgrade to a double oven, while renovating my kitchen i recieved this oven i was over joyed especially having a " sitting on the floor oven " for a long time . We also wanted to space up my kitchen by getting an in wall oven & making my kitchen more of a modern day look! Definilty glad we got to receive this samsung double oven! This samsung oven made my kitchen look so elegant and beautiful all at the same time while making my meals come out amazing and evenly cooked ! My husband is the second chef in the house and he cant stay out of the kitchen now (thank you)! The oven is more then we expected and more not only in style but in cooking the food amazingly ! This oven Heats up fast with adjustable levels of tempatures as expected! We love the blue led touch screen for a little night light at night for the kitchen also a plus for night time cooking ! The black stainless steel finish definilty is a eye magnet, the doors are easy to open and close dont slam & are not heavy at all ! ! not to mention the black stainless steel double oven is finger print resistant definilty a plus when having kids around also makes it easy to wipe down clean of spills while baking or cooking also love how everything matches the all black front glass to the touchscreen buttons and the black handles !The racks are silver which stands out and makes the inside of the oven so beautiful they are also adjustable easy to move in and out of the oven also up and down which gives you space for big pots or little pots and the racks are not heavy at all . The preset buttons definilty come in handy . Did i mention the blue lining inside the oven definilty an amazing finish to the oven . I love the double oven because it give me room to bake and cook all at the same time or if i cook a big meal gives me room to maneuver. We have got so many compliments of just the oven alone i could mell more holidays (gatherings) to come ! The double oven makes time in cooking so much faster i always hated having to stay in the kitchen and wait for my food to be done and keep checking on it with this oven im able to set a timer and do what i have to do around the house definilty a huge plus . Love how the time is displayed on the front of the oven big enough to see! Also The mesurements for the oven is on point all correct So definilty make sure that your measurements are exact .
            by
              Well worth the anticipation
              [This review was collected as part of a promotion.] This appliance is amazing. From the first moment of receiving this Microwave/ Oven combo we fell in love. The look of this Samsung is beautifully modern and sleek. It's black stainless looks better in person than it looks in pictures and the control panel is easy to read and operate. I love that the Microwave has a cheet sheet right on the inside of the door for all the cooking presets that you always have to pull the book out to get, very convenient. At first it takes a little getting used to pulling the door down on the Microwave , instead of to the side like most other units but now I like it even more, also a very convenient feature from Samsung. This combo unit works flawlessly. All the cooking times are spot on and the convection portion saves an immense amount of time on many items without sacrificing taste. The microwave portion of this combo is a worthy mate to the amazing oven Samsung has delivered in this appliance. The oven is the quality of some of your commercial units used today. The door and Handle are very sturdy and easy to grab. It's rack with the sliders makes it a breeze to even cook some of your heaviest items that you would usually struggle with. When it comes to the other racks without the sliders they are still very fluid sliding in and out with ease. The temperature and all of my cook times have been flawless. Being able to set my preheat and walk away knowing that I am going to get a message from my oven when it's ready is a very futuristic and useful feature on this Samsung combo. The smart features of this and most of Samsung's appliances is where all cutting edge and something we will all not want to live without was we experience this technology. In conclusion of this review , this appliance is amazingly beautiful and modern with all the features you could want in a new Microwave/ Convection Oven combo.
              by
                Awesome Samsung tummy pleaser
                [This review was collected as part of a promotion.] This is the best oven/microwave combination that we have ever owned. It complements all of the other appliances that we have in our kitchen. My wife loves the blue light panel and the interior daylight while it is cooking.
                by
                  • Recommended
                  Don't Buy it and Waste Your Money
                  we purchased this product in 11/18 and in 2/2020, it quit. pic shows something burned inside.
                  by
                  Response from Samsung CaresFeb 10, 2020
                  We appreciate you for taking your time to tell us about your experience, because you are a valued member of the Samsung family your experience matters to us. I have a link http://bit.ly/2ssxImE to assist you with finding a local certified Samsung service center. Again thank you for being an important part of the Samsung family. ^Cat
                    Roller ring breaks easily
                    Our combo is less than 4 months old and not used often. The roller ring has already broken. Ridiculous at this price point!!
                    by
                    Response from Samsung CaresJan 23, 2019
                    I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and see how I can assist you. Please feel free to reach out to me directly via one of the following options and reference ticket number #1139045536. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Cat
                      Purchased One in 2019
                      It just died and only lasted four years. Almost burned down my house. Now I have to buy something else.
                      by
                      Response from Samsung CareAug 29, 2023
                      Hi Daki, We can imagine how this experience affects you and we're happy to know that you are safe and no harm came to you. Let us assist you. It would be great if we could talk to you directly and get more information about your concern. Please feel free to reach us via the following options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146213936, which will help our team pull up your information. ^Rainly
                        Run Away! It's crap!
                        Owned less than 4 years and are on our third repair! First was a circuit board issue. Little more than a year later, C-A2 message comes up. $800+ repair. Now less than a year since it was replaced, C-A2 message comes up again! Estimated repair is $950. Samsung could care less. Going to have to buy a new unit and definitely NOT Samsung. Gave 1 star only because I had too or it would not accept review!
                        by
                        Response from Customer careAug 21, 2023
                        Hi there, Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day, -Ernrest-
                          Great Choice
                          [This review was collected as part of a promotion.] Look great and works well very pleased wife likes it also
                          by
                            • Recommended
                            This oven is amazing. Home bakers and cooks will love the feature-rich unit. It even connects via wifi for control and adjustments.
                            by
                            • Verified Purchase
                            Great addition …..
                            [This review was collected as part of a promotion.] So far, so good. Easy to use. Love the moisture addition and ability to use convection in the microwave.
                            by
                              • Recommended
                              Great features!
                              [This review was collected as part of a promotion.] Highly recommended, best purchased for our upgraded kitchen!
                              by
                                • Recommended
                                Poor Beginning
                                [This review was collected as part of a promotion.] First we had to wait a week, when they had to replace the board for the microwave. Now we are waiting for another board for the given. While analyzing the new problem, the tech replaced the steam box, incorrectly and lost the rubber top. We are still waiting for the repair. The device is beautiful, functionality is good, except for the electronics. I find it hard to believe the device was testdmbefore shipping. Repairs need the device removal and it damages the cabinet. Two calls for service, so far 5 visits. This is not what I expected from Samsung. That's why no bot the oven microwave combo, min the first place. If the electronics had functioned properly, I would have rated the device 5 stars...
                                by
                                Response from Samsung Customer CareMay 8, 2023
                                We appreciate your patience in dealing with this, William. We would love to discuss your microwave to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145750178, to help our team pull up your information when you message us. Have a great day. -John
                                  Perfect Product, highly recommended.
                                  [This review was collected as part of a promotion.] Highly recommended, smart system, love it. Best customer service.
                                  by
                                    • Recommended
                                    New
                                    Looks great not installed yet
                                    by
                                    • Verified Purchase
                                    STAY FAR AWAY FROM THIS PRODUCT!!!!
                                    DO NOT BUY!!! Only a 1 star because a 0 star is not available. Incredibly disappointed with this product. We have been loyal Samsung product owners and when we remodeled our kitchen we foolishly decided to buy all Samsung appliances (oven/microwave, free range cooktop, dishwasher, and refrigerator). Nevermind the refrigerator ice maker has continued to break over and over and the dishwasher leaks out the front, but this oven/microwave combo has now broken for the 4th time. The first 3 were the microwave and now the oven no longer works. We have had this unit repaired the 3 previous times but cannot continue to use this unreliable and faulty product. Extremely disappointed. We will never buy another Samsung product again.
                                    by
                                    Response from Samsung CareFeb 17, 2023
                                    Hi, Having a perfectly working appliance is what we want for you. We'll be glad to help! If your microwave is not working or has stopped working, there could be a few reasons. A microwave that is not turning on or is turning off by itself is usually caused by overheating or a low power supply. We recommend checking the link below for more details. Samsung microwave is not working: https://www.samsung.com/us/support/troubleshooting/TSG01207757/ You may also refer to page 61 of the user manual for other solutions when the oven is not working. https://downloadcenter.samsung.com/content/UM/201904/20190417152213434/NQ70M6650DS_AA_DE68-04446A-02_EN-MES-CFR.pdf A few factors can cause an ice maker not to work. If the ice maker is not making enough ice, low water pressure or a faulty water filter may be to blame. We recommend checking the links below for more details. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Ice maker is not working properly: https://www.youtube.com/watch?v=rArwTN_yhCc To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. I have provided a link below for reference. How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4 A visibly leaking dishwasher can be troublesome, and you may need help fixing it. We recommend checking the link below to troubleshoot. Samsung dishwasher is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01001021/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145465398) to help our team pull up your information when you message us. Thank you! -Angelica
                                      Microwave handle is broken.
                                      terribly disappointed in craftsmanship. microwave handle is broken and replacement part price is shocking! terrified to imagine what it will cost to have a new one installed.
                                      by
                                      Response from Samsung CareJan 31, 2023
                                      Hello there. We all know a working handle is needed to open your oven. Let's go ahead and provide details on where we can get a replacement for the broken handle. You can Contact our Samsung Parts Team at (800) 627-4368, Mon - Fri 9:00 AM ~ 6:30 PM EST. They can assist you in checking the availability and compatibility of the handle for your wall oven. Please check this link for details. http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DG64-00470A.aspx?model=NQ70M6650DS/AA Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145399876) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille
                                        Awful
                                        [This review was collected as part of a promotion.] Product will not heat correctly and customer service is horrible would not recommend
                                        by
                                        Response from Samsung CareJan 24, 2023
                                        We all know a good working oven is needed for you to enjoy baking, Kevin. Let's go ahead and check your temperature. Whether your oven is too hot, not hot enough, takes too long to get hot, or doesn't get hot at all, it can cause a lot of issues. Please check this link for details. Samsung oven temperature issues https://www.samsung.com/us/support/troubleshooting/TSG01204529/ If, for any reason, you want to adjust the temperature while cooking, you can do it the same way you set the temperature in the first place. Please check this for details. Adjust the temperature while cooking in your Samsung wall oven https://www.samsung.com/us/support/answer/ANS00061025/ Ovens may gradually become out of calibration when they're older, and oftentimes you can allow for this by adjusting your recipes. But when you get a new oven, you should return to cooking your recipes as originally intended. Please check this link for details. Calibrate your oven's temperature https://www.samsung.com/us/support/answer/ANS00049012/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145375259) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille
                                          Grate applaences
                                          [This review was collected as part of a promotion.] I bought it a Mount ago is good I love it is amazing
                                          by
                                            • Recommended
                                            Outstanding Product!!!
                                            [This review was collected as part of a promotion.] As a part of our new home purchase, my wife upgraded the appliances in our house. I am so glad she did. Between the features and capabilities I could not be happier.
                                            by
                                              • Recommended
                                              Great features and most easy
                                              [This review was collected as part of a promotion.] I brought this a month ago and i am in the process to use this aggressively. But as of now it is doing good.
                                              by
                                                • Recommended
                                                Hard to find replacement parts
                                                Great oven/microwave combo; however, really difficult to find replacement racks.
                                                by
                                                  • Recommended
                                                  Wow, perfect combo!
                                                  [This review was collected as part of a promotion.] I am so happy I bought the smart microwave combo oven. Both the microwave and oven work great!
                                                  by
                                                    • Recommended
                                                    Great features
                                                    [This review was collected as part of a promotion.] I bought this two years ago and finally got it installed love it so far
                                                    by
                                                      • Recommended
                                                      Great product
                                                      [This review was collected as part of a promotion.] Work pretty good and look great it gives a great touch to my home
                                                      by
                                                        • Recommended
                                                        Looks Fabulous
                                                        [This review was collected as part of a promotion.] I love this microwave and oven combo; it works and looks great.
                                                        by
                                                          • Recommended
                                                          Showing 1-30 of 101 reviews