We are sorry to hear that Scotts Turf Builder Grass Seed Bermudagrass Mix did not germinate as expected. Warm Season Grasses such as Bermudagrass should be planted in early summer and requires soil temperatures between 75 - 90 degrees. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please call us and refer to your review to see what can be done. Our phone number is 877-220-3089.