We're sorry to read about your disappointment with Scotts Turf Builder DLX Broadcast Spreader and appreciate your feedback.
Check that the rotor, gearbox or agitator is not bent or damaged. When applying, if not walking fast enough the spreader will not fling the product properly and therefore will potentially hit the wheels. All of our broadcast spreaders under went a design change at the end of 2020 that changed rotor angle and changed the agitator back to a 2-wing agitator. These changes reduces the potential for the product to hit the wheels.
We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 877-220-3089 if we can further assist.