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Customer Reviews for SkyLink 1/2 HPF Garage Door Opener with Extremely Quiet DC Motor, Chain Drive with WiFi Connectivity

Internet #312268909

Model #ATR-1612CW

Store SKU #1005076670

  • Quiet DC motor with durable chain drive
  • Smartphone control and monitor with Alexa, Google Home and IFTTT
  • Built-in bright LED light illuminates your garage

Customer Reviews

  • 3.9
    out of 105 reviews
  • 50% recommend this product
Filter by:
Showing 1-30 of 105 reviews
I was dissatisfied due to it didn’t come with the...
I was dissatisfied due to it didn’t come with the wireless key pad usually garage door openers comes with at least one key pad this one didn’t I emailed the manufacturer they refused to send me key pad ☹️
by
Response from ManufacturerJul 15, 2020
Each kit of garage door openers shown at the homedepot.com site shows exactly what you are getting in the set. When purchasing alway buy the kit that comes with all the peripherals that you want and need. Buying the lowest prices kit and demanding that the manufacturer give you the part for free is not a fair practice. SKYLINK
  • Verified Purchase
1 found this review helpful
Opener was excellent but wish it had an option for...
Opener was excellent but wish it had an option for park assist
by
Response from ManufacturerJul 15, 2020
Thank you for your purchase and great review of the Atoms Garage Door Opener. We are glad that you like our product and we are happy to support you. Your suggestion is well taken and may be considered for future models. If you have any questions or concerns, please contact us by:

Phone: 1-800-304-1187 from Monday-Friday between 9am-5pm EST
Email: Support@skylinkhome.com
Skylink support Team SKYLINK
  • Verified Purchase
Missing parts and one part is defective...
Missing parts and one part is defective
by
Response from ManufacturerJul 17, 2020
We're terribly sorry for the inconvenience that you experienced with your purchase. Please contact us at 1-800-304-1187 so that we may assist you further regarding this matter.

Warm regards,

Skylink Support Team SKYLINK
  • Verified Purchase
Great WiFi excellent...
Great WiFi excellent
by
Response from ManufacturerJul 15, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Our goal is to create products that are user friendly, work for your needs and meet your expectations and more. Innovation of new features like the Wi-Fi feature is one that we make sure works well so that the end users are satisfied with their purchase. SKYLINK
  • Verified Purchase
Easy to assemble and install
Easy to assemble and install
by
Response from ManufacturerJul 8, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Our goal is to create products that are user friendly, work for your needs and meet your expectations and more. We invite you to visit our website at www.skylinkhome.com and see the wide array of products that you may be interested in. SKYLINK
  • Verified Purchase
  • Recommended
Easy to use app is user friendly, love option to open garage from phone. Would def. Buy again
Easy to use app is user friendly, love option to open garage from phone. Would def. Buy again
by
Response from ManufacturerJul 8, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Our goal is to create products that are user friendly, work for your needs and meet your expectations and more. Should you have any questions, call our technical support team at 1-800-304-1187 between 9:00 AM and 5:00 PM EST Monday to Friday or send an email at support@skylinkhome.com SKYLINK
  • Verified Purchase
  • Recommended
Very easy to install works great no problems...
Very easy to install works great no problems
by
Response from ManufacturerJul 8, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Our goal is to create products that are user friendly, work for your needs and meet your expectations and more. We are extremely pleased that you are pleased with your purchase. SKYLINK
  • Verified Purchase
Pretty quiet,needs harder closing force adjustment...
Pretty quiet,needs harder closing force adjustment
by
Response from ManufacturerJul 2, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. We can help you adjust the closing force of the gdo, Please contact our Support Team at 1-800-304-1187 from Monday-Friday between 9am-5pm EST SKYLINK
  • Verified Purchase
Easy, quiet, works well...
Easy, quiet, works well
by
  • Verified Purchase
I'm returning it because it wasn't strong enough to open my garage I had to go buy a Chamberlain ...
I'm returning it because it wasn't strong enough to open my garage I had to go buy a Chamberlain garage door opener sorry this opener wasn't good for me
by
Response from ManufacturerJul 2, 2020
Various reasons can cause such an issue and may not be the GDO's fault. An unbalanced door or spring that is too loose. It is also advisable that you contact the manufacturer first to be sure you are about to buy the right motor for the job. If you called our tech support team they may have been able to resolve the issue over the phone. If you still want to call them, you can reach them at 1-800-304-1187 from Monday-Friday between 9am-5pm EST. SKYLINK
  • Verified Purchase
Slow...
Slow
by
Response from ManufacturerJul 2, 2020
All of our garage door opens are set to UL standards. If you are using a 1/2 hp gdo on a 2 car garage door then I would recommend a 3/4 hp and it would operate faster. Before buying anything, I urge you to call the manufacturer for information so you can purchase fully informed and not having buyer's remorse. SKYLINK
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from ManufacturerJun 26, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Our goal is to create products that are user friendly, work for your needs and meet your expectations and more. We invite you to visit our website at www.skylinkhome.com and see the wide array of products that you may be interested in. SKYLINK
  • Verified Purchase
Only disappointment is it comes with only one remote....
Only disappointment is it comes with only one remote.
by
Response from ManufacturerJun 25, 2020
Dear Customer

Thank you for your purchase and great review of the our product. Additional remote control is available at Home Depot as well. The remote control comes in 3 different configurations, MK-318-1, MK-318-2 & MK-318-3. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com. SKYLINK
  • Verified Purchase
light weight, easy install....
light weight, easy install.
by
Response from ManufacturerJun 25, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Our goal is to create products that work for your needs and meet your expectations and more. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

Skylink Customer Support Team SKYLINK
  • Verified Purchase
Super quiet..compared to my old screw drive opener ...easy to assemble and to install...WiFi work...
Super quiet..compared to my old screw drive opener ...easy to assemble and to install...WiFi works great ..I like that I can grant access to the garage through the app Stop thinking about it and just get it
by
Response from ManufacturerJun 29, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Our goal is to create products that are user friendly, work for your needs and meet your expectations and more. We invite you to visit our website at www.skylinkhome.com and see the wide array of products that you may be interested in. SKYLINK
  • Verified Purchase
Very bad product very bad...
Very bad product very bad
by
Response from ManufacturerJun 24, 2020
Dear Customer:

Thank you for your review of the product. It would be nice to have heard from you and receive the proper assistance that you needed to setup this DIY product. We design our product to be simple to install that an average person can easily install. Our gdo's have had rave reviews from many customers. You can call our technical support team at 1-800-304-1187 between 9:00 AM and 5:00 PM EST Monday to Friday for assistance. SKYLINK
  • Verified Purchase
Super quiet! Very impressed with how it operates. Having issues...
Super quiet! Very impressed with how it operates. Having issues connecting it to app/WiFi but I’m glad it doesn’t open on its own like the one I replaced.
by
Response from ManufacturerJun 25, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. We are proud of how well the Atoms gdio's have performed in the marketplace. We received many rave reviews from many happy customers Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

Skylink Customer Support Team SKYLINK
  • Verified Purchase
Easy install, works great...
Easy install, works great
by
  • Verified Purchase
Garage opener looks nice and small but the rail itself...
Garage opener looks nice and small but the rail itself the chain travels around is not strait it’s not strait. I had to adjust the bracket a bit canted so the motor wouldn’t look sideways.
by
Response from ManufacturerJun 24, 2020
Dear Customer

Thank you for your purchase and great review of the our product. Our goal is to create products that work for your needs and meet your expectations and more. For the issues you ran into, please contact our technical support team at 1-800-304-1187 between 9:00 AM and 5:00 PM EST Monday to Friday so that we can take corrective action for you. SKYLINK
  • Verified Purchase
Really nice product, easy to assemble, I love that...
Really nice product, easy to assemble, I love that is very quiet.
by
Response from ManufacturerJun 22, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Our goal is to create products that work for your needs and meet your expectations and more. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

Skylink Customer Support Team SKYLINK
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from ManufacturerJun 18, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Your review is very important to us. Our goal is to create products that work for your needs and meet your expectations and more. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

Skylink Customer Support Team SKYLINK
  • Verified Purchase
I installed 2 of these for a family member. Super easy to install and so quiet it is hard to bel...
I installed 2 of these for a family member. Super easy to install and so quiet it is hard to believe. Haven't set up the WiFi yet, but that should be easy too. I'm going to replace my own now since this one has better features and is so quiet.
by
Response from ManufacturerJun 17, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Our goal is to create products that work for your needs and meet your expectations and more. We are happy that you are liking the product and if you have any questions, feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com. SKYLINK
  • Verified Purchase
  • Recommended
This opener has great potential, but the biggest flaw is...
This opener has great potential, but the biggest flaw is that it can't be used on backup power. It forces the door down so hard that it bends the rail to "auto-adjust" it's force killing the supplied voltage. I would love to see a physical down limit switch and a manual force adjustment. Otherwise it is a very nicely made product that is easy to install.
by
Response from ManufacturerJun 19, 2020
Dear customer:

Thank you for taking the time to review our product. This situation that you are running into is simple to resolve. the gdo has an automatic for adjustment but the travel limits must be done in a correct manner. Please call our technical support team at 1-800-304-1187 between 9:00 AM and 5:00 PM EST Monday to Friday or send an email at support@skylinkhome.com SKYLINK
  • Verified Purchase
The opener is very quiet although slow. The remote range...
The opener is very quiet although slow. The remote range is pitiful and no identifiable antenna. When I asked the company, they said I had to buy another part. The app works just fine.
by
Response from ManufacturerJun 17, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Our goal is to create products that work for your needs and meet your expectations and more. Please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com so that we can correct this issue for you. SKYLINK
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from ManufacturerJun 16, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Our goal is to create products that work for your needs and meet your expectations and more. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

Skylink Customer Support Team SKYLINK
  • Verified Purchase
Directions are a little tedious but following them made for...
Directions are a little tedious but following them made for easy installation! Very satisfied with product. Quiet and efficient! Highly recommend!
by
Response from ManufacturerJun 12, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Our goal is to create products that work for your needs and meet your expectations and more. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

Skylink Customer Support Team SKYLINK
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from ManufacturerJun 11, 2020
Thank you for your review of your product. Everyone's opinion matter so much to us. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

Skylink Customer Support Team SKYLINK
  • Verified Purchase
Amazingly quiet, very easy to set up the WiFi connection....
Amazingly quiet, very easy to set up the WiFi connection.
by
Response from ManufacturerJun 11, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Our goal is to create products that work for your needs and meet your expectations and more. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

Skylink Customer Support Team SKYLINK
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from ManufacturerJun 11, 2020
Dear Customer:

Thank you for your purchase and great review of the our product. Skylink products and received rave reviews in the market. Our goal is to create products that work for your needs and meet your expectations and more. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

Skylink Customer Support Team SKYLINK
  • Verified Purchase
Hard to program...
Hard to program
by
Response from ManufacturerJun 10, 2020
Dear Customer:

We are sorry to hear that you found it difficult to program the garage door opener. Please call our technical support line at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com. Our tech support team can show you how easy it is to program the whole system. We do our best in making products very user friendly and easy to operate.

Skylink Support Team SKYLINK
  • Verified Purchase
Showing 1-30 of 105 reviews

Frequently Bought Together

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Price:
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Garage Door Opener Horsepower (hp)

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Opener Type

Chain Drive, Smart

Chain Drive

Belt Drive, Smart

Belt Drive

Features

Automatic Locking System, Keyless Entry, Rolling code technology, Safety sensor, Timer-to-Close, Wireless keypad

Anti-Vibration Technology, Emergency Release, Illuminated Wall Control, Illuminated buttons/display, Lights, Manual Release Handle, Motion Activated Light, Safety sensor

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Included

Exposed Chain Rail, Hardware, Instructions, Remote Control

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Exposed Belt Rail, Hardware, Instructions, Remote Control

Remote Control

Works With

Alexa, Alexa, Google, Google Assistant, IFTTT, Proprietary App

Alexa, Alexa, Control4, Google, Google Assistant, Samsung SmartThings