Thank you for sharing your feedback and review. We apologize for the inconvenience this has caused with the damaged unit, flawed paint, and the overall experience with the gun safe, we would like the opportunity to address your issue and concerns if still needed since it seems to have been damaged in transit. This information is very important to us, at Stack-On we strive to provide a pristine product. We apologize but could not find a ticket in our system based on the name shown in this review. Please contact us via phone (847) 665-1602 to ensure your complete satisfaction with the product. At Cannon Security Products, what matters to you, matters to us.