Customer Reviews for EVERMARK Stair Parts 48 in. x 11-1/2 in. x 1 in. Unfinished Red Oak Reversible Return Plain Cut Engineered Stair Tread

Awesome Nicolas! Thanks for your review.

Hi James, we're sorry that you were led to believe something about this product. The return tread has rounded nosing on the front, and one side of the tread. If you need rounded ends on both sides, you can purchase a plain tread (HD SKU# 176-645), and applying loose oak returns (SKU# 733-179) to each end after you cut the tread to size. If you have additional questions, we'll reply as quickly as we can. Thank you.

Thank you, and we hope you staircase looks great!

Using treads as shelving is gaining popularity as a choice for sturdy shelving! Thanks for choosing, and we hope you enjoy the results.

Hi Jb, we're sorry to hear about the quality of the treads you received. Your feedback has been forwarded to our Manufacturing team for their review. Our return treads are proudly made in the USA, and when we hear about occurrences like this, we take it seriously. We will check to see if this is a flaw in our process, or if this is an isolated batch. Thank you for bringing this to our attention, and we regret any additional expenses you incurred to complete your project.

Thanks for leaving your feedback, Rosario. We will take a look at our packaging to see what we can do to improve. Our goal is to provide mint, defect-free products each and every time.

Thanks Stevie66! A renovated staircase does wonders for the interior of a home. Congratulations on a job well-done!

Thank you, Bernie. We're glad your project is turning into a success! Feel free to post pictures when you're done.

GW, thanks for letting us know. We work hard to cull unsellable products from our bays, and it sounds like we missed some treads. We will reinforce with our field teams that return treads need to be evaluated regularly.

Hi Ryker, we're sorry to hear that you found some damage on the tread from handling in the store. Since these treads are solid, red oak boards that are edge-glued together, you can sand/repair that mark if it's shallow enough. Again, sorry to hear about the damage you found. You can always return that tread to the store, and exchange it for a new one. If you have any questions, we'll be glad to assist you. Thank you.

Thanks for the good words! We appreciate hearing from our customers.

We love hearing when things to right, TC! Thanks for letting us know!

Hi Mulegino, thanks for letting us know. We're sorry to hear that our product was damaged upon receipt. Our treads are cut-to-size in the factory, so if you received a tread that was not symmetrical, we need to replace that for you. Please contact us at (678)455-5188 (M-F, 8-4 ET), and have your order number handy. We will get a new, symmetrical tread on its way to you right away. Thank you.

We're glad that your project was a success! Thank you for leaving feedback.

Thanks for taking the time to leave a review, Bear. We're happy that your project was a success!

That's what we like to hear! Thanks for leaving feedback!

Good to hear, HomeDepotCustomer. Thanks for letting us know!

Glad you liked it, HomeDepotCustomer. To be clear, the tread is not a veneer that you would find in manufactured furniture. The top and bottom layers are a re-sawn, color-matched, solid oak hardwood layer that is 1/8" thick. These layers are applied to the top and bottom of an oak hardwood core. The layers are solid oak, so they will sand and stain just like other red oak material, because they are solid red oak. If they are scratched or marred, they can be sanded, repaired, and stained, just like solid hardwood flooring. Traditional veneers on furniture are almost paper-thin, and cannot be repaired easily. These treads are built to last, and can be sanded and refinished if necessary.

Great news! Glad your project turned out well!