Customer Reviews for Stanley FATMAX 5/8 in. x 50 ft. Professional-Grade Hot Water Garden Hose
Customer Reviews
Dec 11, 2020
This hose was not at all heavy duty and kinked severely in use.
This hose was not at all heavy duty and kinked severely in use.
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Response from BondManufacturingDec 17, 2020
Mikem, Thank you for your feedback! We have warranty information and claim forms on our website. If you have any questions about your product, or need assistance completing a form, please feel free to contact Orbit customer service at Orbitonline.com. Have a great Day!
Nov 26, 2020
Used for 2 weeks and both end connections came off. Not what I expected got the money spent
Used for 2 weeks and both end connections came off. Not what I expected got the money spent
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Response from BondManufacturingDec 1, 2020
Susie, If you have any trouble returning your hose at The Home Depot, please consider making a warranty claim with your receipt on our website at www.Bondmfg.com. If you would like any assistance, the live chat is available on the website M-F 8am-4:30pm PST. Have a great day!
Aug 4, 2020
The ends popped off on both hoses that I bought...
The ends popped off on both hoses that I bought I returned one and had to put a clamp on the other 1 to make it work not happy
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Response from BondManufacturingAug 5, 2020
HomeDepot Customer, We are so sorry to hear of your frustrating experience. To start a warranty claim for your hose, please go to our website to fill out a warranty form. If you have any questions, help is available through live chat M-F 8am-4:30pm PST through a small tab at the bottom right of your screen. Have a great day!
May 1, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Apr 30, 2020
Disappointed, thought I was buying a durable 50 ft hose. This hose appears fragile, only measure...
Disappointed, thought I was buying a durable 50 ft hose. This hose appears fragile, only measures 25-30 ft, have to try stretch it like a rubberband.
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Response from BondManufacturingMay 1, 2020
We are very sorry to hear that you are not satisfied with your garden hose. Please know that your hose does have a warranty on it and we would be more than happy to get you started on this. Please contact us at happy2help@bondmfg.com and one of our customer service representatives would be more than happy to help. We look forward to hearing from you.
