The pump was exactly what I was looking for. The order process was easy. I received the item in a timely manner and the price was competitive.
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Customer review from Sunnydaze Decor
Oct 30, 2021
I have to complaint about LED light didn’t work for...
I have to complaint about LED light didn’t work for me because the wire is not longer enough and also powerful either!!!
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Response from Sunnydaze Decor Customer ServiceOct 31, 2021
Thank you for sharing your review, we are sorry to hear the LED light isn't working correctly! Please give Home Depot a call at 1 (800) 466-3337 for further assistance with this issue. Thank you!
Oct 16, 2021
Poor pump
As a man of 77, I can produce a stream with more power than the pump I purchased. My investment was a waste of money and time. It has already found its way to the trash. That is my thought, now post it so others know the quality.
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Customer review from Sunnydaze Decor
Sep 23, 2021
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Sep 1, 2021
Ridiculous remote operation
This is a pretty cool system BUT requires finding the remote and turning it on, EVERYDAY. According to customer service, there is no way to just make it run, on solar, then on the battery, until it runs out, then start back up when the light comes back. Ridiculous.
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Response from Sunnydaze Decor Customer ServiceSep 1, 2021
Thank you for taking the time to share your review. We are sorry to hear you are disappointed in the solar pump kit and remote. Please give our customer service team a call at 833-982-1977 and we would be happy to assist you. Thank you and have a great day!
2 found this review helpful
Aug 28, 2021
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Jun 9, 2021
The pump did not last very long...
The pump did not last very long
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Response from Sunnydaze Decor Customer ServiceJun 9, 2021
Hello, Thank you for sharing your review, we are sorry to hear that your item is defective. We do offer a 1 year long warranty, so please reach out to The Home Depot to obtain a replacement. Thanks.
Verified Purchase
Jun 9, 2021
Easy to set up. Works like a charm....
Easy to set up. Works like a charm.
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Response from Sunnydaze Decor Customer ServiceJun 10, 2021
Thank you for taking the time to share your review, we really appreciate it! We are so glad to hear you are happy with your Sunnydaze Decor product. Have a great day and enjoy!
Verified Purchase
Jun 3, 2021
The fountain really needs a better description of its capabilities....
The fountain really needs a better description of its capabilities. Had I known of the fountain’s shortcomings I probably wouldn’t have made the purchase. On the one hand, it is very easy to assemble. It is difficult to position due to its light weight. The main fault I find with it is it’s lack of programability. It has a battery and can run for 4 hours with enough solar power stored. But it cannot be programmed to start at an appointed time each day; it has to be manually reset each day! That would have been a deal breaker for me!
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Response from Sunnydaze Decor Customer ServiceJun 8, 2021
Thank you for taking the time to share your review, we really appreciate it! We are so glad to hear you are pleased with your Sunnydaze Decor product. Have a great day and enjoy!
Verified Purchase
1 found this review helpful
May 10, 2021
Excellent
Perfect parts, very good customer service and fast shipping.
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Customer review from Sunnydaze Decor
May 9, 2021
Excellent fast shipping made our
Excellent fast shipping made our fountain run like new and the changing colors of the light make it look spectacular
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Customer review from Sunnydaze Decor
Apr 16, 2021
Solar fountain
I love the back up battery on this pump. It works so well even after the sun goes down.
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Customer review from Sunnydaze Decor
Apr 15, 2021
We needed a replacement pump
We needed a replacement pump for a tall fountain. This pump is super quiet and works great! :-) So happy to have my favorite fountain running again.
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Customer review from Sunnydaze Decor
Jan 12, 2021
did not expect to need
did not expect to need an electrician to install a GFCI
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Customer review from Sunnydaze Decor
Jan 8, 2021
open package and missing pieces
The packaging wasn’t even in one piece. No instructions and no hose adapters were with it at all. Pump and light work great though. Still, I feel very cheated by the destributor and for that reason I will not recommend anyone purchase this.
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Response from Serenity Health CSJan 12, 2021
Hello, Thank you for taking the time to share your review. We are very sorry to hear this! Please give the Home Depot a call at 1 (800) 466-3337 and they would be happy to help you resolve this issue. Thank you!
1 found this review helpful
Dec 30, 2020
Works as advertised
The unit performs as advertised. I received the shipment within 4 days, so that was great. The light assembly gives the right amount of bac lighting for the fountain. I only wish that the flow rate was double of what this is, because larger pumps either won't fit into the sump of the fountain or have plug heads that are too big to feed through the standpipe.
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Response from Dec 30, 2020
Hello,
Thank you for sharing your review.
We are so glad to hear you are happy with the Electric Fountain Pump. Thank you and enjoy!
Customer review from Sunnydaze Decor
Dec 12, 2020
Don't like that sun doesn't control on & off...
Don't like that sun doesn't control on & off
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Response from Serenity Health CSDec 15, 2020
Hello, Thank you for sharing your review. We are sorry to hear you are disappointed in the Solar pump Kit. Please give the Home Depot a call at 1 (800) 466-3337 and they would be happy to help you resolve this issue. Thank you!
Verified Purchase
2 found this review helpful
Dec 1, 2020
Pump/Lights
Haven’t installed it yet, but it is a much better unit than the fountain came with new.
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Response from Dec 1, 2020
Hello,
Thank you for sharing your review.
We are so glad to hear you are happy with the Fountain pump with LED lights. Thank you and have a great day!
Customer review from Sunnydaze Decor
Nov 13, 2020
Pumps works fine however the expectation was that when sunlight...
Pumps works fine however the expectation was that when sunlight was available the pump would run. One must turn the pump back on each morning. It doesn't automatically return to the on state. Will need to find another solution.
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Response from Serenity Health CSNov 16, 2020
Hello, Thank you for sharing your review. We are sorry to hear you are disappointed in the Solar Pump Kit. Please give the Home Depot a call at 1 (800) 466-3337 and they would be happy to help you resolve this issue. Thank you!
Verified Purchase
3 found this review helpful
Oct 16, 2020
Fountain pump
Product works and has good force. The cord is pretty short and I had to get an extension cord which I really didn't want to do since it was outdoors. The first package I rec'd was damaged and I needed a replacement. Customer service was very nice and did replace the pump.
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Response from Oct 21, 2020
Hello,
Thank you for sharing your review, we are happy to hear we were able to help you get the initial issue resolved and that you are now able to use your electric fountain pump!
Customer review from Sunnydaze Decor
Oct 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Serenity Health CSOct 8, 2020
Thank you for sharing your review. Enjoy your fountain pump.
Verified Purchase
Oct 7, 2020
Package appeared to have been opened. There were no instructions...
Package appeared to have been opened. There were no instructions included.
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Response from Serenity Health CSOct 8, 2020
Hello, Thank you for sharing your review. We are sorry to hear that this happened to your Fountain Pump. Please give The Home Depot a call at 1 (800) 466-3337 and they would be happy to help you resolve this issue. Thank you!
Verified Purchase
1 found this review helpful
Oct 7, 2020
Works fine real happy with it....
Works fine real happy with it.
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Response from Serenity Health CSOct 8, 2020
Hello, Thank you for sharing your review. We are so glad to hear you are pleased with the Solar Pump. Thank you!
Verified Purchase
1 found this review helpful
Sep 30, 2020
Fountain Pump
The pump was easy to install and worked as advertised. I’d buy this item again if needed.
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Customer review from Sunnydaze Decor
Sep 30, 2020
Suitable replacement
While not exactly the same as original pump this unit does the job. I did not use the light.
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Customer review from Sunnydaze Decor
Sep 22, 2020
Too small. Had to order
Too small. Had to order a different one from another company.
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Customer review from Sunnydaze Decor
Sep 10, 2020
Works but weak
The pump could not lift water 14 inches.
Everything works but very weak.
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Customer review from Sunnydaze Decor
Aug 12, 2020
Pump stopped working properly
Try taking the pump apart and cleaning it. Chances are it built up stuff that covered the water flow if the motor still works. I did this to mine and it worked again just fine. ðŸ:tm:�😊
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Response from Aug 28, 2020
Hello,
Thank you for sharing your review.
We are glad to hear you are pleased with the Fountain Pump.
Thank you!
Customer review from Sunnydaze Decor
Aug 9, 2020
Stopped Working after three months
I have enjoyed this little fountain in my birdbath for about three months. The lights only lasted about a month, but the fountain worked. The the fountain stopped working. I can hear the motor, but no water pushes up through the opening. I have it on a timer so it only runs in the daytime. I am a little disappointed that it has only lasted 3 months. I will most likely try one more and hope that this was just a bad one. Perhaps I can write a better review that time. Very disappointed.
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Response from Aug 28, 2020
Hello,
Thank you for sharing your review.
We are sorry to hear you are disappointed in the Fountain Pump. Please give us a call at 833-982-1977 and we would be happy to help you resolve this issue. Thank you!
Customer review from Sunnydaze Decor
Jul 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Serenity Health CSJul 17, 2020
Hello, Thank you for sharing your review. We are glad to hear you are pleased with the Fountain Pump. Thank you!