Tom, we are sorry that the performance of the Tomcat Mole Trap was unsatisfactory. Here at Tomcat, we hold our products to high standards, so that you the consumer can be confident in our products. When a product does not function as it should, we want to hear from you in order to improve our services. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please call 877-220-3089, and reference this product review for assistance.