We're sorry to read about your disappointment with Tomcat Press N Set Mouse Trap and appreciate your feedback.
When the bait is gone but no Mouse is caught, we are not sure why the trap is not being triggered, although some mice are smarter than we give them credit for. If a mouse is not caught within 2-3 days we recommend moving the trap to a new location. May also want to try a different bait. Potential baits: Tomcat Mouse Attractant Gel, Peanut butter, cheese spread, Nutella Spread, or Marshmallow spread.
We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 877-220-3089 if we can further assist.