We appreciate your time in sharing this feedback. Toro strives to provide value for the price of our products. Toro parts and accessories are backed by a 1-year warranty when purchased separately, offering protection against any manufacturing defects. You may visit Toro.com/locator for an independent Authorized Service Dealer for inspection. Overall, this part receives 4.6 out of 5 stars from over 100 customers. We urge anyone experiencing issues to utilize the warranty protection for a satisfactory experience. Thank you for choosing Toro.