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Customer Reviews for Toshiba 5,000 BTU 115V Window Air Conditioner Cools 150 sq. ft. in White

Internet #311290375

Model #RAC-WK0512CMRU

Store SKU #1004723546

Customer Reviews

  • 4.3
    out of 4,414 reviews
  • 75% recommend this product
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Showing 1-30 of 4,414 reviews
The room I needed to cool is approximately 18 ft x 10 ft and it cools most of it really well. Life saver! Simple. Four options. The only thing that would have made it better would be a remote.
by
  • Verified Purchase
1 found this review helpful
Don’t waste your money on this junk
I bought this to cool my parents bedroom about a year ago. At first, it was cooling great but now (only a year later) this piece of junk is no longer working. I put the temperature at 62 and the fan on high and it’s not working at all. Don’t bother with this unit. I’ve had my LG window a/c for 8 years and it’s still as good as it was on day 1.
by
Response from Toshiba Lifestyle TeamJul 6, 2024
Hello Claudia1943. We appreciate your feedback about the Toshiba 6,000 BTU Window Air Conditioner. We are sorry that the unit is no longer working as expected. Please email us at Digitalsupport@us.toshiba-lifestyle.com for assistance. Have a great day! Toshiba Customer Support. (BBB A+ Accredited Business) toshibalifestyle
    • Recommended
    1 found this review helpful
    Compact
    Light and compact. No effort at all when installing it.
    by
      • Recommended
      cold but noisy little rascal
      Had to buy this unit because of a small window. Puts out cold air but noisy on any setting
      by
      Response from Toshiba Lifestyle TeamJun 24, 2024
      Hi BBQBill. Thank you for posting your feedback about the Toshiba 5,000 BTU Window Air Conditioner. We are sorry to hear that the unit is a bit noisy. We'd love to hear more about the situation and hope you will contact us at Digitalsupport@us.toshiba-lifestyle.com. Have a great day! Toshiba Customer Support. (BBB A+ Accredited Business) toshibalifestyle
        • Recommended
        1 found this review helpful
        by
        • Verified Purchase
        by
        • Verified Purchase
        “Barbie House AC” 👎
        I am a Disabled Senior grandma on a fix low income. Purchased this unit 2 yrs ago. And it does not cool my small 1 bedroom house down at all. And my home is small! About 4-500 sq feet. I’m guessing.You have to be sitting right in front of it to cool off. It was a waste of money that I did not have to waste on an AC unit that can’t even cool my whole house down especially when we here in California get our Heat waves🥵I thought I was going to pass out last summer and die! I will this summer.⚰️
        by
        Response from Toshiba Lifestyle TeamJun 18, 2024
        Hello, Grandma Lisa. Thank you for sharing your feedback about the Toshiba 6,000 BTU Window Air Conditioner. We apologize for the inconvenience caused by the unit not cooling. Please send us a note at Digitalsupport@us.toshiba-lifestyle.com so we can provide some troubleshooting steps. Have a great day! Toshiba Customer Support. (BBB A+ Accredited Business) toshibalifestyle
          • Recommended
          4 found this review helpful
          Awful!
          I bought this two years ago, and it freezes if the temperature drops below 70 outside. It has done that since I purchased it. If you are buying one to use on occasion, then this would work great. However, if you don’t have central air and have to run it for most of the summer, then I don’t recommend you buy this because it will freeze during the night and you won’t have able to use during the day.
          by
          Response from Toshiba Lifestyle TeamJun 7, 2024
          HI Tiffer. Thank you for taking the time to review our Toshiba 6,000 BTU Window Air Conditioner. We are sorry that the unit's cooling performance did not meet your expectations. Please send us a note at Digitalsupport@us.toshiba-lifestyle.com so we can provide some troubleshooting steps. Have a great day! Toshiba Customer Support. (BBB A+ Accredited Business) toshibalifestyle
            1 found this review helpful
            It's ok
            I had my other for 10 years. It wasn't getting cool So I purchased this one. It's really loud and it really Isn't getting cold to be set on the lowest numbers.
            by
            Response from Toshiba Lifestyle TeamMay 24, 2024
            Hi Tina. We appreciate your feedback regarding our Toshiba 6,000 BTU Window Air Conditioner. We apologize for the inconvenience with the unit not cooling and making loud noises. Please send us a note at Digitalsupport@us.toshiba-lifestyle.com so we can assist you further. Have a great day! Toshiba Customer Support. (BBB A+ Accredited Business) toshibalifestyle
              • Recommended
              Love it!
              This was easy to install and understand. It cooled down the room tremendously. My only complaint is that it’s very loud. Other than that, I highly recommend.
              by
              Response from Toshiba Lifestyle TeamMay 14, 2024
              Hello StaceyS. Thank you for your positive review of the Toshiba 5,000 BTU Window Air Conditioner. We're thrilled to know that you've found the unit easy to install and that you're enjoying its cooling performance. Have a wonderful day! Toshiba Customer Support. (BBB A+ Accredited Business) toshibalifestyle
                • Recommended
                afforadable and great
                Love this little ac! It was pretty light compared to others I have picked up, and it was very simple to install. It has cooled my room down from 78 to 69 in only a matter of 15 minutes!
                by
                Response from Toshiba Lifestyle TeamMay 3, 2024
                Hi BrittF, thank you for sharing your review of the Toshiba 5,000 BTU Window Air Conditioner. We are thrilled to hear that you are pleased with its performance. Have a great day! Toshiba Customer Support. (BBB A+ Accredited Business) toshibalifestyle
                  • Recommended
                  Caution. Will cut your hands straight out the box.
                  I was very excited to get this product. But when I went to take the AC unit from the box I sliced my finger badly on the back of the unit; I had no idea it was sharp! I’m in extreme pain and would not recommend this. I am waiting (due to the pandemic) then I will return this.
                  by
                  Response from Toshiba Lifestyle TeamApr 29, 2024
                  Hi, AgnosticFront. Thank you for sharing your review of the Toshiba 6,000 BTU Window Air Conditioner. We are sorry to hear about the injuries received while unboxing the unit. We'd love to hear more about the situation and hope you would contact us at Digitalsupport@us.toshiba-lifestyle.com. Have a great day! Toshiba Customer Support. (BBB A+ Accredited Business) toshibalifestyle
                    6 found this review helpful
                    Just installed
                    We just installed this unit. Make sure to plug it in before the install. We had just returned an LG window unit the same size because the fan was making noise. This one is nice and quiet and seems too cool well. We'll see what happens when the hot summer hits us here in Florida. Hoping for the best!
                    by
                    Response from Toshiba Lifestyle TeamApr 12, 2024
                    Hi Mike. Thank you for providing your review of the Toshiba 6,000 BTU Window Air Conditioner. We are happy to hear that you are satisfied with the unit's performance. Have a great day! Toshiba Customer Support. (BBB A+ Accredited Business) toshibalifestyle
                      • Recommended
                      2 found this review helpful
                      Small and quiet. This ac, even on high is quiet. Purchased for an added room 9 x 15.
                      by
                      Response from Toshiba Lifestyle TeamMar 23, 2024
                      Hi Mike, Thank you for reviewing our Toshiba 6,000 BTU Window Air Conditioner. We're glad to hear that you're enjoying the unit's performance and quiet operation. Have a great day! Toshiba Customer Support. (BBB A+ Accredited Business) toshibalifestyle
                      • Verified Purchase
                      1 found this review helpful
                      Quit working at the year mark
                      This was a great unit to begin with until today all the lights stay lit and no buttons work I have 2 other Toshibas on my porch as well that kicked the bucket at a yr with control board issues.. I live in FL it's hot and I can't replace acs every year stay away from Toshiba!
                      by
                      Response from Toshiba Lifestyle TeamNov 24, 2023
                      Hello Courtney. Thank you for providing your feedback about the Toshiba 6,000 BTU Air Conditioner. We apologize for the issues you have experienced with our units. Please contact us at Digitalsupport@us.toshiba-lifestyle.com so we can provide assistance. Toshiba Customer Support (BBB A+ Accredited Business) toshibalifestyle
                        7 found this review helpful
                        don’t waste your money
                        Its the worst ac ever, the high cool mode isn’t cold enough, makes a lot of noise and stopped working 2 months after I bought, cheap quality
                        by
                        Response from Toshiba Lifestyle TeamSep 26, 2023
                        Hello Guille. Thank you for sharing your feedback on the Toshiba 5,000 BTU Window Air Conditioner. We are sorry to hear this unit is not working properly. Please contact us at DigitalSupport@us.Toshiba-Lifestyle.com for further assistance. Thank you. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
                          • Recommended
                          3 found this review helpful
                          LOVE IT
                          I just installed this in my room last night. First night that I slept like a baby in a week since our central air broke ! I set it on the high AC for about an hour and my room was cold 🥶 Then I put it on low fan (lowest setting) for when I went to sleep, and my room was still cool and very comfortable when I woke up. I'm not sure about longevity yet, but so far it's been a godsend. Works really good!!!!
                          by
                          Response from Toshiba Lifestyle TeamSep 15, 2023
                          Hello Jessica. We appreciate you taking the time to review the Toshiba 5,000 BTU Window AC. We are happy to hear you are enjoying your new AC. Have a great day. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
                            • Recommended
                            1 found this review helpful
                            So far, it's great.
                            I've only had this a couple of weeks, so keep that in mind. I just love this little AC unit. It's small (cute), has simple (priority), heavy duty controls, and works well. The stiffness of the knobs probably means that it's built with a heavy duty switch. I use this unit, in a capacity where it isn't being run flat out. I moderate a 15 x 20 room with it, in combination with a portable fan. It's 10 to 12 degrees cooler than outside air. That's good enough for me. I'd buy it again, very good deal
                            by
                            Response from Toshiba Lifestyle TeamSep 14, 2023
                            Hello KTeel. We appreciate you taking the time to review the Toshiba 5,000 BTU Window AC. We are pleased you are happy with your purchase. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
                              • Recommended
                              The worst AC unit ever
                              The air blow out is not cool at all. compressor keeps running and stopping. Has a noise when setting fan to low. Very loud. just installed it today.
                              by
                              Response from Toshiba Lifestyle TeamAug 11, 2023
                              Hello Zeee. We appreciate you taking the time to review the Toshiba 6,000 BTU 115-Volt Window Air Conditioner. We are sorry to hear this unit is not cooling as expected. Likewise, we value your business and would like to connect and learn more about the issue. Please contact us at DigitalSupport@us.Toshiba-Lifestyle.com and reference case number 111907383. Thank you. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
                                1 found this review helpful
                                Great little value A/C.
                                Bought it last spring because my central air quit keeping up and the housing office refuses to properly fix it. Cools my medium size bedroom in less than an hour. If I leave it on or fall asleep it will cool the room down to the high 50’s no joke. This unit has freeze protection as well. Thankfully. My only regret is I didn’t spend the extra $30-50 for a unit with a remote but that’s part of the reason this unit is only $170. Beast of a budget unit that’s been trucking on for last 2 years.
                                by
                                Response from Toshiba Lifestyle TeamAug 1, 2023
                                Hello, Travis. We appreciate you taking the time to review the Toshiba 5,000 BTU 115-Volt Window Air Conditioner. We are happy to know that you're pleased with your unit's performance. You can purchase the remote on our third-party website: https://encompass.com. Have a wonderful day. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                                  • Recommended
                                  4 found this review helpful
                                  Bought this one when I saw in stock...
                                  My Office is unbelievably hot when i have to close the door with my two small kids and the sitter in the house. I only wish they would account for the fact most houses these days do NOT have vertical sliding windows ... so those of us who have this issue have to simply exercise our inner craftmanship and make a piece to fill the gap ourselves... not a big deal but it is certainly a bit of work if you don't want it to look horrible...Quiet enough... No Drain hole drilled one .... Cool room!
                                  by
                                  Response from Toshiba Lifestyle TeamJul 26, 2023
                                  Hi, EndUser2021. Thanks for your review on the Toshiba 6,000 BTU 115-Volt Window Air Conditioner. We are thrilled that you are happy with your unit's performance. Have a wonderful day. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                                    • Recommended
                                    3 found this review helpful
                                    Ok
                                    Extremely quiet unit! I am presently surprised.
                                    by
                                    Response from Toshiba Lifestyle TeamJun 6, 2023
                                    Hello, Daryl. Thank you for your 5-star review of the Toshiba 6,000 BTU 115-Volt Window Air Conditioner. We are happy that you are loving your air conditioner's quiet noise level. Have a wonderful day. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                                    • Verified Purchase
                                    • Recommended
                                    1 found this review helpful
                                    Broke within 3 days
                                    Set temperature to the lowest temperature possible and it broke the interface. The buttons didn’t work and all the lights on the ac stayed on. It was stuck.
                                    by
                                    Response from Toshiba Lifestyle TeamAug 31, 2022
                                    Hi, Hateit. Thanks for sharing your experience with the Toshiba 6,000 BTU Window Air Conditioner. We apologize that your AC's performance was less than impressive. We're here to help! Please email us today at DigitalSupport@Us.toshiba-lifestyle.com and reference case number 111602093. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                                      7 found this review helpful
                                      Great Air Conditioner with lots of Features
                                      It’s a great air conditioner with plenty of features. The app for it is buggy but it connects to my Alexa flawlessly so I can voice control it. Happy to have bought it especially with how hot the summers have been.
                                      by
                                      Response from Midea TeamAug 22, 2022
                                      Hi, Noah. Thanks for reviewing the Midea 10,000 BTU U-Shaped Window Air Conditioner. We're glad you're enjoying your AC's features and performance. Have a wonderful day. Midea Customer Care. (BBB A+ Accredited Business) midea
                                      • Verified Purchase
                                      • Recommended
                                      I got two of them one for me and one for my mom
                                      They where really easy to install. I just had to modify our windows so to the fact that we live in a mobile home that the wrong type of window opening so i just took out the window and put up a piece of wood to and 2x4 to make up for the window not being there any more and they work great.
                                      by
                                      Response from Toshiba Lifestyle TeamAug 19, 2022
                                      Hi william - Thank you so much for providing your great feedback of the Toshiba Air Conditioner! We’d love to learn some more about your experience. Feel free to reach out directly to myself at ex_edgar.m@partner.midea.com and reference this review so we can connect. Hope to talk sometime soon! Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                                        • Recommended
                                        2 found this review helpful
                                        Great Air Conditioner
                                        So far it has been excellent. Fairly quiet and keeps our bedroom cool.
                                        by
                                        Response from Midea TeamAug 8, 2022
                                        Hi, Brian. We appreciate you sharing your review of the Midea 10,000 BTU U-Shaped Window Air Conditioner. We're happy to hear your AC's noise level and cooling performance has left you impressed. Thanks for being part of our family! Midea Customer Care. (BBB A+ Accredited Business) midea
                                        • Verified Purchase
                                        • Recommended
                                        It's small. It doesn't stick out much on the inside,...
                                        It's small. It doesn't stick out much on the inside, so that's nice. Puts out cold air to cool my 112 sq. ft. tiny house pretty well. Simple, sleek design. The last window AC I had (LG 5,000 BTU) had a drain plug outside, but I could not find a drain plug on this Toshiba. Hopefully the apparent lack of a drain plug doesn't cause problems. I've only had it for about a week, so I'm not sure on longevity, but hopefully it keeps working.
                                        by
                                        Response from Toshiba Lifestyle TeamJul 29, 2022
                                        Hi N1987 - Thank you so much for providing your great feedback of the Toshiba Air Conditioner! We’d love to learn some more about your experience. Feel free to reach out directly to myself at ex_edgar.m@partner.midea.com and reference this review so we can connect. Hope to talk sometime soon! Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                                        • Verified Purchase
                                        2 found this review helpful
                                        Very nicely made unit
                                        I'm impressed with the design and build quality. Everything is top-notch, including the manual, especially given the low price. We installed this in a 12 x 15 bedroom (which it cools perfectly), but it together with a 'portable' 7000 DOE-BTU unit was purchased to get us through a rough patch when our whole-house AC blower motor went out. Obviously it can't replace the 48,000 BTU HVAC system, but it made our life much better and we're still using it.
                                        by
                                        Response from Toshiba Lifestyle TeamJul 13, 2022
                                        Hi MegawattKS - Thank you so much for providing your great feedback of the Toshiba Air Conditioner! We’d love to learn some more about your experience. Feel free to reach out directly to myself at ex_edgar.m@partner.midea.com and reference this review so we can connect. Hope to talk sometime soon! Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                                          • Recommended
                                          Great
                                          Bought this online and shipped to my house within a few hours! Was light and easy to install!
                                          by
                                          Response from Toshiba Lifestyle TeamJul 8, 2022
                                          Hello, Conservative05. Thank you for reviewing the Toshiba 5,000 BTU Window Air Conditioner. We are happy to hear that you are satisfied with your purchase. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                                            • Recommended
                                            I absolutely love this AC. It has saved our lives...
                                            I absolutely love this AC. It has saved our lives in the sense that our main AC unit is broken and it can't be repaired but I new AC unit needs to be installed. That cost a lot of money we currently don't have, so we purchased this unit and it cools our room enough that we need to use blankets at night. We also have a ceiling fan that we like to use but regardless, as soon as I turn it on, it blows cold air and in just a few minutes, the room is cold. I couldn't be happier. It was also easy to install and my husband didn't even use screws to avoid perforating our window frames, but instead, he used a tape around it and a piece of wood to support in the back of the unit on the outside to support it. Great Unit Toshiba for this price.
                                            by
                                            Response from Toshiba Lifestyle TeamJun 30, 2022
                                            Hi HomeDepotCustomer - Thank you so much for providing your great feedback of the Toshiba Air Conditioner! We’d love to learn some more about your experience. Feel free to reach out directly to myself at ex_edgar.m@partner.midea.com and reference this review so we can connect. Hope to talk sometime soon! Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                                            • Verified Purchase
                                            2 found this review helpful
                                            Showing 1-30 of 4,414 reviews

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                                            Voltage (volts)

                                            115

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                                            115

                                            115

                                            Window Type

                                            Double Hung, Single Hung

                                            Sliding

                                            Double Hung, Single Hung

                                            Double Hung, Single Hung

                                            Air Conditioner Features

                                            Overload Protection

                                            No Additional Features

                                            Digital Display, Filter Light Reminder, Timer

                                            Digital Display, Filter Light Reminder, Sleep Setting "Sleep Mode", Timer

                                            Included

                                            Window Panels

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                                            Remote Control, Window Venting Kit Included

                                            Remote Control, Window Venting Kit Included