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Customer Reviews for Troy-Bilt 21in. 140cc Briggs & Stratton Gas Push Lawn Mower with Mulching Kit Included

Internet #306935872

Model #TB100

Store SKU #1003845946

  • 140cc Briggs and Stratton Gas Push Mower
  • Mulching Kit included with TriAction Cutting
  • 11 in. rear wheels improve handling on all terrains

Customer Reviews

  • 4.4
    out of 1,558 reviews
  • 85% recommend this product
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Showing 1-30 of 1,558 reviews
Took back because it was assembled wrong...
Took back because it was assembled wrong
by
Response from Troy-BiltSep 22, 2022
Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for any inconvenience this may have caused. If you would like to discuss this problem further, please contact us at 1(800) 828-5500 and mention Case # 08362071.
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
I love this mower!! I can start it with...
I love this mower!! I can start it with no trouble at all
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Great mower for the price!...
Great mower for the price!
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  • Verified Purchase
The only reason I am giving it a 4 star...
The only reason I am giving it a 4 star rating is because I had to wait 3 week for it. How can lawn mowers be out of stock? His is the 2nd Troy-Bilt mower that I've had...the last one lasted 12 years. After oil and gas were put in, two pulls of the thing and it was running like a champ...I expected nothing less!
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Troy-BiltSep 8, 2022
Hello HomeDepotCustomer. We’re sorry to hear you haven’t been satisfied with your Troy-Bilt equipment. We do take our customers’ opinions very seriously and the feedback we receive helps us build better products. If you’d like to discuss your experience with us, you can give us a call at 1(800) 828-5500 and mention your case number 08259424 so we can help. Thank you very much.
  • Verified Purchase
No problem getting the mower ready, the instructions were excellent...
No problem getting the mower ready, the instructions were excellent
by
  • Verified Purchase
Do not waste your money ... B&S is BS!
Briggs & Stratton is junk, particularily the plastic carb. Undependable - constantly need to remove, dissassble, and clean carb. Unacceptable engineering and non-existant company support. Buy it today, wear your arm out trying to start, then another item for the landfill! Just garbage!
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Response from Troy-BiltSep 6, 2022
Hello eddieK. We're sorry to hear you haven't been satisfied with your Troy-Bilt equipment. We do take our customers' opinions very seriously and the feedback we receive helps us build better products. If you’d like to discuss your experience with us, you can give us a call at 1(800) 828-5500 and mention your case number 08242718 so we can help. Thank you very much.
    Easy assembly, fired right up after putting it together, adding...
    Easy assembly, fired right up after putting it together, adding the oil (included) and filling up the tank. Very light and agile, a wonderful change from the beast I used to hump around the yard.
    by
    • Verified Purchase
    by
    • Verified Purchase
    Would buy it again.
    Nice mower for the price
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Very powerful mower. The larger rear wheels make the mower...
    Very powerful mower. The larger rear wheels make the mower easy to turn. The mower has a nice solid frame and of course the Briggs and Stratton engine is the best.
    by
    • Verified Purchase
    1 found this review helpful
    Awful merchandise return experience.
    The mower is fine. The Home Depot sales system was awful. We purchased this model by mistake, thinkit it was self-propelled. When we tried to bring it in to our local HD store to return and get a self-propelled version the clerical staff was uncooperative and refused to carry out the transaction, giving the likely bogus excuse that because the purchase was made via Paypal they could not issue a refund.
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    • Verified Purchase
    by
    • Verified Purchase
    Best Little Lawn Mower I've Ever owned AND IT'S NOT HEAVY.
    This lawn mower handles so well and is so light, I am remembering how fun it is to mow my yard again. I've owned self-propelled mowers for the past several years and they are SOOO HEAVY and difficult to move around the yard. NOT THIS ONE! I've even compared other brands in the non self propelled mowers and they are heavy. NOT THIS ONE! I'm now a Troy-Bilt mower fan and will continue to be a loyal customer for years to come. And it's made in the USA unlike most other brands. LOVING IT!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    I’m abusing the heck out of it and it’s doing...
    I’m abusing the heck out of it and it’s doing a great job.
    by
    • Verified Purchase
    1 found this review helpful
    good value for price and quality. Delivered in a timely...
    good value for price and quality. Delivered in a timely fashion
    by
    • Verified Purchase
    Great start
    Great ordering and delivery process, plus easy to setup and get started. Product seems good and time will tell on quality.
    by
    • Verified Purchase
    • Recommended
    Delivery from the store turned into a week and a...
    Delivery from the store turned into a week and a half wait.
    by
    • Verified Purchase
    This lawnmower is poorly designed. The grass catcher bag has...
    This lawnmower is poorly designed. The grass catcher bag has a gap between it and the mower so cut grass / dust blows into the face and upper body of the person using it and creates a 'cloud' you can barely see through. It plugs up easily if the grass has any moisture in it and requires frequent emptying of the bag (like every 5 minutes). The pull cord is difficult and feels like it will break when pulled. The handle does not collapse for easy storage. I returned it after cutting the grass once. It is AWFUL!!!
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    Response from Troy-BiltAug 5, 2022
    Hello JABS. We're sorry to hear you haven't been satisfied with your Troy-Bilt equipment. We do take our customers' opinions very seriously and the feedback we receive helps us build better products. If you’d like to discuss your experience with us, you can give us a call at 1(800) 828-5500 and mention your case number 08009707 so we can help. Thank you very much.
    • Verified Purchase
    Have used it twice and so far excellent....
    Have used it twice and so far excellent.
    by
    • Verified Purchase
    My new Troy-Bilt works beautifully. It is a very...
    My new Troy-Bilt works beautifully. It is a very sturdy, efficient, easy to use lawn mower.
    by
    • Verified Purchase
    Horrible product, worse service.
    Purchased one mower, would not start at all. . Returned to Home Depot, they replaced it. This was in September, 2021. New one worked for one season, started fine in the spring and cut grass about 4 times, then it quit and would not start. Took it to service center, they were very vocal that if water was found in the gas that it would not be covered. They claimed the found water. Mower ran but then would just cut off for no apparent reason and would not start.
    by
    Response from Troy-BiltAug 2, 2022
    Hello Rotten. We're sorry to hear you haven't been satisfied with your Troy-Bilt equipment. We do take our customers' opinions very seriously and the feedback we receive helps us build better products. If you’d like to discuss your experience with us, you can give us a call at 1(800) 828-5500 and mention your case number 07985518 so we can help. Thank you very much.
      Showing 1-30 of 1,558 reviews

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      Features

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      Size of Yard

      1/4 Acre or Less

      1/4 - 1/2 Acre

      1/4 Acre or Less

      1/4 Acre or Less

      Cutting Width (in.)

      21 inches

      21 inches

      21 inches

      21 inches

      Rear Wheel Height (in.)

      High Wheel

      High Wheel

      Low Wheel

      High Wheel

      Engine Make

      Briggs and Stratton Engine

      Briggs and Stratton Engine

      Briggs and Stratton Engine

      Briggs and Stratton Engine