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Customer Reviews for Veranda 5 in. x 5 in. x 9 ft. White Vinyl Pro Fence Line Post

Internet #206737092

Model #245314

Store SKU #1001676865

  • White routed end post made of durable, low-maintenance vinyl
  • Routed holes for a braket-free post-to-rail connection
  • Use 9 ft post to connect rail sections in a fence run

Customer Reviews

  • 4.1
    out of 73 reviews
  • 77% recommend this product
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Showing 1-30 of 73 reviews
Post hole were short 2 inches AGAIN!!!!!!!!!!!
I HAD A MOST HORRIBLE EXPERIENCE WITH THIS ORDER. IT CAME IN PIECES SO THAT EVEN THOUGH I HAD THE FENCE I COULDNT ERECT IT BECAUSE THE POST DID NOT COME FOR WEEKS LATER- THEN TO MAKE A TERRIBLE EXPERIENCE EVEN MORE HORRIBLE THE OPENINGS FOR THE LINE POSTS WERE TWO INCHES SHORT. MAKING THINGS EVEN MORE HORRENDOUS, I READ THAT ANOTHER CUSTOMER HAD THE EXACT SAME SITUATION. I HAD TO HAND SAW OPENINGS TO BE ABLE TO ERECT MY FENCE. THIS WAS THE ABSOLUTE WORST ON LINE ORDER!!!!!!!!!!!!!
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Response from UFPI RepresentativeMay 20, 2024
Dear David Vivian, Thank you for letting us know about your frustrating experience. While we’re always working to make our products and processes better, we couldn’t do it without honest feedback from customers like you. If you would like the opportunity to discuss the issue further, please reach out to UFP Retail Solutions at UFPRetailCS@UFPI.com, referencing this review, and one of our customer service representatives will be happy to assist you.
    1 found this review helpful
    Very good quality and great price!
    Very good quality and great price!
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    • Verified Purchase
    • Recommended
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    • Verified Purchase
    HD really needs to do a better job with packaging. Had to go to numerous stores to find undamaged product. Finally had multiple ones delivered just to pick one good one out. The product is fine, but the packaging is terrible. On top of that, they literally left 6 of these 8ft posts at my mailbox, hanging out in the street a foot. That's unacceptable.
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    Response from UFPI RepresentativeSep 12, 2024
    Dear Home Depot Customer, we appreciate you taking the time to let us know about your experience! We apologize for any lack of satisfaction you experienced. If there’s anything else that we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
    • Verified Purchase
    Waited for product and then the delivery company could not deliver when promosed and never contacted me. They said they did but repeatedly lied about it. I canceled order but they stil delivered it 5 days later. Now I'm stuck with a 9ft fence post I can't use. Service dept handled it correctly but I would suggest someone different other than central transport services
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    Response from UFPI RepresentativeAug 8, 2024
    Dear Home Depot Customer, we are sorry to hear this product did not meet your expectations and would like the chance to discuss the issue with you further. Please reach out to UFP Retail Solutions at UFPRetailCS@UFPI.com, referencing this review, and one of our customer service representatives will be happy to assist you
    • Verified Purchase
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    • Verified Purchase
    Was practically impossible to locate the fence posts that matched this brand and model. Ordered the wrong ones, then when we went to get them replaced at Home Depot two store managers and two heads could not locate the appropriate fence posts products. Had to cut an off-brand to fit the slot fittings to meet the project's timelines. Customer Service from the manufacturer should be also available on weekends.
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    Response from UFPI RepresentativeJun 20, 2024
    Dear HomeDepotCustomer, thank you for letting us know about your frustrating experience. While we’re always working to make our products and processes better, we couldn’t do it without honest feedback from customers like you. If there’s anything we can do to help you with this product, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Every routed hole had to be enlarged to allow the rails to fit, and hand cutting is rarely as finished looking as factory routed. Also the routed holes were not spaced far enough apart on the posts which resulted in every single fence board having to be cut shorter. This created a lot of work and resulted in a fence that was not the full 6 feet height. Very poor quality control. I would buy any other posts over these.
    by
    Response from UFPI RepresentativeAug 4, 2023
    Dear Reviewer, thank you for letting us know about your frustrating experience. While we’re always working to make our products and processes better, we couldn’t do it without honest feedback from customers like you. If you would like the opportunity to discuss the issue, please reach out to us at UFPRetailCS@UFPI.com, referencing this review, and one of our customer service representatives will be happy to assist you.
    • Verified Purchase
    3 found this review helpful
    These posts worked great. They matched the originals perfectly....
    These posts worked great. They matched the originals perfectly.
    by
    Response from UFPI RepresentativeJun 21, 2023
    Dear Dave, we appreciate your business and value your positive feedback about our White Vinyl Routed Fence Line Post. If there is anything else that we can do for you, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
    • Verified Purchase
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      • Verified Purchase
      Easy to put up & good quality...
      Easy to put up & good quality
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      Response from UFPI RepresentativeOct 21, 2022
      Carol, Veranda appreciates your business and values your feedback. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com.
      • Verified Purchase
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      • Verified Purchase
      Way to handle and level...
      Way to handle and level
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      Response from UFPI RepresentativeJul 8, 2022
      Palm, thank you so much for taking the time to leave an excellent review. Veranda really appreciates your business. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com
      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      Could be thicker gauge....
      Could be thicker gauge.
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      Response from UFPI RepresentativeApr 27, 2022
      Veranda appreciates your business and values your feedback. If there is anything else we can do for you, please e-mail our customer service department at ufpretailcs@ufpi.com.
      • Verified Purchase
      Cheap, cheesy and panel top and bottom would not fit...
      Cheap, cheesy and panel top and bottom would not fit cutouts. Had to fix.
      by
      Response from UFPI RepresentativeApr 29, 2022
      Dear Valued Home Depot Customer, "We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.
      • Verified Purchase
      1 found this review helpful
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      • Verified Purchase
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        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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          Showing 1-30 of 73 reviews

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          Features

          UV Protected

          UV Protected

          UV Protected, Water Resistant

          UV Protected, Water Resistant

          Nominal post height (ft.)

          9 ft

          6 ft

          9 ft

          9 ft

          Nominal post width (in.)

          5 in

          4 in

          5 in

          5 in

          Application Type

          Line

          Blank

          Line

          Line

          Fencing Installation Type

          Dig

          Dig

          Dig

          Dig