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Customer Reviews for Virtu USA Caroline 72 in. W Bath Vanity in White with Marble Vanity Top in White with Round Basin

Internet #300855528

Model #MD-2072-WMRO-WH-NM

Store SKU #1002238523

  • Elegant modern design with shaker style doors and drawers
  • Sturdy high quality solid wood frame
  • Imported natural Italian Carrara marble countertop

Customer Reviews

  • 3.9
    out of 62 reviews
  • 71% recommend this product
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Showing 1-30 of 62 reviews
The cabinet is solid and great quality. I love the...
The cabinet is solid and great quality. I love the marble top, didn’t realize it wasn’t one piece with the sink. The shelf inside doesn’t move so my husband had to cut a hole for the plumbing to fit. I love the finished product it’s gorgeous
by
  • Verified Purchase
Beautifully put together and easy to install as a DIY’er....
Beautifully put together and easy to install as a DIY’er.
by
  • Verified Purchase
I would not be able to rate it since I...
I would not be able to rate it since I am still waiting for my sink to be delivered. Poor communication from the third party delivery service.
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
The counter top came shattered from the forklift driver who...
The counter top came shattered from the forklift driver who loaded it for delivery. I ordered it 1/9/2018 and now still waiting on the replacement top...
by
  • Verified Purchase
great product for the price. Only issue was with delivery so allow for 3 extra weeks. Also, unit ...
great product for the price. Only issue was with delivery so allow for 3 extra weeks. Also, unit does not come apart so make sure you can fit it where it needs to go. I had to cut the legs 2 inches to make it through a hallway and turn
by
  • Verified Purchase
  • Recommended
Great vanity, high quality soft-close door hinges and drawer rail,...
Great vanity, high quality soft-close door hinges and drawer rail, and it's gorgeous. I just wish it came with a side piece of marble for the backsplash.
by
  • Verified Purchase
it was as advertised...
it was as advertised
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  • Verified Purchase
1 found this review helpful
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Gorgeous! I'm sooo in love! It hasn't been installed yet...
Gorgeous! I'm sooo in love! It hasn't been installed yet but the looks are breathtaking. HomeDepot was great and very accommodating. Make sure to give yourself an extra week or two on the delivery on top of the "expected delivery date". Mine was delivered a week after.
by
  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Excellent quality and more beautiful than the picture!...
Excellent quality and more beautiful than the picture!
by
  • Verified Purchase
1 found this review helpful
Installation can be a little bit challenging, think it...
Installation can be a little bit challenging, think it through before proceeding.
by
  • Verified Purchase
Marble top arrived cracked like others have noted.
Marble top arrived cracked like others have noted.
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Response from Virtu USAAug 30, 2018
Hello, we are sorry to hear about the damage to your marble top in your shipment while in transit on Home Depot's carrier If you haven't, please contact Virtu USA Customer Service at customerservice@virtu-usa.com to request a replacement for this item. For all our replacement tops shipping from Virtu USA, we have created a specialized packaging method to help prevent any damages that my occur during transit. VirtuUSA
  • Verified Purchase
1 found this review helpful
Very solid vanity. It did take over a month to...
Very solid vanity. It did take over a month to reach my house though. Shipping company kept pushing the delivery date daily for over three weeks, very frustrating. Happy we have it though.
by
  • Verified Purchase
1 found this review helpful
The vanity is well built & the self closing doors...
The vanity is well built & the self closing doors & drawers is a plus. I wanted a softer gray color on the vanity so I should have chosen a different style. It does not take away from the overall effect since I had installed tile floor of a old barn wood look. I am very pleased with this product.
by
  • Verified Purchase
The vanity is very nice, but the space for plumbing didn't work. My home was built in 1975, so th...
The vanity is very nice, but the space for plumbing didn't work. My home was built in 1975, so the plumbing was lower than the space provided. My contractor had to cut into the back and also had to "elbow" up the plumbing to fit, which probably would have needed to be done with whatever vanity I purchased. Also the type of faucet needed is three separate pieces , which I didn't feel was made clear in the product description. Overall, I'm happy with this purchase.
by
    • Recommended
    4 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    I love this product! Very pretty, the drawers I wish...
    I love this product! Very pretty, the drawers I wish were deeper but other than that a great product. Heavy but easy to install
    by
    • Verified Purchase
    1 found this review helpful
    The quality exceeded not only my expectations bbut the contractor...
    The quality exceeded not only my expectations bbut the contractor was very impressed with the quality and very reasonable price! He said he installed many vanities that cost much more with much less quality!
    by
    • Verified Purchase
    4 found this review helpful
    Loved the product initially until we realized the counter top came broken. They ordered a second ...
    Loved the product initially until we realized the counter top came broken. They ordered a second replacement that took over a month to come in which when it did this one was also broken. Ordered a third replacement, another month+ later it came through broken. Was assured it wasn't a design defect or flaw, was told they would expedite shipping to get it here 3-4 days, 4 weeks later I called and its back ordered because apparently all the counter tops are getting broken (which tells me its clearly a design flaw/defect). Long story short I have spent hours on the phone trying to track replacements, order replacements, getting bounced from department to department and only to 4 months later to have completely returned, me still without a bathroom. Home Depot has helped some in discounting a replacement from another manufacturer to get me down to the same original cost, however paying what I paid originally and to be out a bathroom for four months + just doesn't seem like enough compensation.
    by
    • Verified Purchase
    The marble vanity top was cracked when we received it....
    The marble vanity top was cracked when we received it. We called and was told it would be replaced. We are still waiting for the replacement. We will rate it when we receive the replacement vanity top...hopefully soon!
    by
    • Verified Purchase
    Very good quality. Love the top and self closing drawers. Plenty of storage space!
    Very good quality. Love the top and self closing drawers. Plenty of storage space!
    by
    • Verified Purchase
    • Recommended
    Love the unit but the sink was not shipped with it. Waiting to hear from Virtu on the status.
    Love the unit but the sink was not shipped with it. Waiting to hear from Virtu on the status.
    by
    • Verified Purchase
    1 found this review helpful
    Beware. I highly doubt this is American made. ...
    Beware. I highly doubt this is American made. On the first order the knobs on one set of doors was misaligned. Returned and reordered and the next one had exactly the same problem. Home Depot said it wasn't their problem but was a warranty issue that needed to be taken up with the vendor. The vendor said they couldn't fix the doors! Also, the counter is too thin - only 2/3 of inch. As such it came cracked. This thickness would also not be able to support the sinks that came with it which are too large for the dimensions of the vanity.
    by
    • Verified Purchase
    The vanity looks really nice in the bathroom. It...
    The vanity looks really nice in the bathroom. It is very well built and even through it weighs more than 3 dead men we were able to get it through some pretty narrow doors.
    by
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Shipped with no problems. No damage. Looks great....
    Shipped with no problems. No damage. Looks great.
    by
    • Verified Purchase
    Just like other reviewer one sink came broken. I reached out to Virtu via email and did not get a...
    Just like other reviewer one sink came broken. I reached out to Virtu via email and did not get a response. I dont know how to go about getting the sink replaced???
    by
    Response from Virtu USAJul 25, 2017
    Hello, we are sorry to hear you sink arrived damaged. When you called Virtu USA, did a ticket # get created for you? If not, please contact them at 714-892-6800 to have a ticket opened and you will receive an email update with information regarding your replacement. Please note all requests are processed as they are received. VirtuUSA
      The vanity is beautiful and with the soft close drawers and doors it really has a touch of class....
      The vanity is beautiful and with the soft close drawers and doors it really has a touch of class. Entire family has remarked on it including our contractors. It is very heavy so you need strength if carrying it which is a plus for durability.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 62 reviews