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Customer Reviews for Whirlpool 21.4 cu. ft. Side by Side Refrigerator in Fingerprint Resistant Stainless Steel

Internet #302786603

Model #WRS321SDHZ

Store SKU #1002722001

  • Lowest repair rate among side by side refrigerators
  • Free up shelf space with the can caddy
  • Store more items on each shelf with frameless glass shelves

Customer Reviews

  • 4.1
    out of 14,545 reviews
  • 79% recommend this product
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Showing 1-30 of 14,545 reviews
It was just what I needed!
[This review was collected as part of a promotion.] I was in dire need of a refrigerator and stumbled upon this model. It is perfect for our needs, very roomy, bright and the perfect size to store all our groceries. I love the ice maker and water dispenser, which makes getting a quick and hassle-free glass of water so quick and easy! It is also great to have the ability to control the freezer and refrigerator from outside of the refrigerator. Being accustomed to storing milk containers on the top shelf was difficult; however, the side shelves are large and sturdy enough to store them, and makes it easier to access quickly!
by
    • Recommended
    Great size for small house
    [This review was collected as part of a promotion.] Bought this fridge as a replacement to my old one that died. So far pretty impressive with it but will see how long it lasts. Nothing is made like it used to be. Love the storage compartments on the side of the doors. Freezer space is a little for me but will manage. A little loud and on the noisy side but works well in keeping folks cold.
    by
      • Recommended
      Easy to clean
      [This review was collected as part of a promotion.] It was exactly what I wanted. It was the same as my old whirlpool side by side.
      by
        • Recommended
        Clean lines. Plenty of room
        [This review was collected as part of a promotion.] I really like it. I originally wanted a French Door but it would not fit in space salesmen tool our measurements and suggested this. We like it
        by
          • Recommended
          Nice Upgrade
          Very happy with this appliance. It is nicely refined, sturdy, runs quiet and has a top notch ice maker. Also their delivery men pulled it up a 39” wide staircase without complaint. Once inside, it could be rolled around effortlessly. Style1, this model, has leveling wheels, not leveling feet. Use piece of trim behind it to tip. Prop up front with a book, place a small block under each front corner. Turn wheel bolts left, remove book, and it will now sit on the blocks and no longer roll.
          by
            • Recommended
            [This review was collected as part of a promotion.] Everything works as it should. Outward appearance is nice and easy to keep clean. The biggest negative I’d give it is that the shelves aren’t adjustable, so if you have a family, you will have to do a lot of shifting around to get what you are looking for. Overall I’d give it a B+
            by
              • Recommended
              Not the worst option if you have a small space
              [This review was collected as part of a promotion.] I wouldn’t recommend this too strongly. Of note, the temperature is very inconsistent I put multiple thermometers in due to food safety concern. It is also loud all day and dispenses lukewarm water. The doors are uneven as well and it came with multiple dings and scratches. The cabinets inside the door of the fridge are cheap plastic—not the quality I expected for the price. That said it was one of the few options that fit in our space and had the door type needed, so if you are in a bind, it does fit smaller spaces.
              by
                Only Whirlpool!
                [This review was collected as part of a promotion.] My Refrigerator was not the one appliance I was expecting to go out. My dishwasher maybe but not my refrigerator. So I was very happy to find that Whirlpool had a refrigerator to fit into the small space in my kitchen. Whirlpool was the only brand available at that size. I’m very grateful for that because I didn’t know what I was going to do. Thank You!
                by
                  Good buy, great value
                  [This review was collected as part of a promotion.] I bought this about a month ago, and am very pleased. It’s great having filtered water and ice, right in the door. On first glance, I thought the freezer side would be too small, but everything fits. The can caddy in the fridge side door is a bit awkward, but I keep playing with it, and the adjustable shelves allow for configurations that work. It perfectly fits my slightly smaller space, and for the price, it’s a great value. Overall, a great refrigerator.
                  by
                    • Recommended
                    Separate paddles with ice and water is great,
                    [This review was collected as part of a promotion.] There are only two things about this refrigerator that I don’t like. First being the temperature controls are where they can be accidentally changed. I do not want to use the lock feature. The second thing I don’t like are the drawers are pretty cheap. I will have to be very careful to not weigh them down..
                    by
                      • Recommended
                      The price is right
                      Only had it a few days but so far so good. Seems like a lot more room than our old traditional fridge. Always a little worried when bits fall out. See pic. It was not levelled when delivered and the door was totally out of alignment but I have fixed the door and am working on the levelling. The freezer door closes with a satisfying thud but not the main door which might have something to do with the bits that fell out one of which is a magnet. Anyone out there know where it goes?
                      by
                        • Recommended
                        2 found this review helpful
                        Right size and color!
                        [This review was collected as part of a promotion.] I am beyond happy with my purchase. It has all the features that I wanted and it looks great.
                        by
                          • Recommended
                          It is ok
                          [This review was collected as part of a promotion.] Noisey, Doors are not even. One is higher than the other.
                          by
                            Perfect for my small house
                            [This review was collected as part of a promotion.] I bought this fridge last month. It's perfect for my small house. I like the white color on my house with white paint, very pretty. There's abundant space for just me and my son, shelves, drawers, freezer spaces, and will have more than enough. Water tastes good with the filter.
                            by
                              • Recommended
                              My refrigerator is freezing my food and I have it set below factory recommendations
                              by
                              • Verified Purchase
                              1 found this review helpful
                              Great appliance that speaks for itself
                              [This review was collected as part of a promotion.] I love my new refrigerator, it's so quiet, you don't even know it's running, the no fingerprint doors are exactly that which makes cleaning so easy. Thank you whirlpool will always buy another whirlpool appliance.
                              by
                                • Recommended
                                Nice refrigerator, but small freezer area
                                [This review was collected as part of a promotion.] I chose this refrigerator because I needed a specific size refrigerator for the space in my kitchen and I also wanted an exterior ice dispenser. The cost was also important. If freezer space is important then I would say the freezer is a bit narrow and limited in space. I am not sure how a pizza would fit, it would have been nice if heights of the shelves were adjustable. The refrigerator side is very large and meets my needs, plenty of room to store everything I need. The ice maker dispenser area allows for a six inch cup to fit in, otherwise you have to tilt larger cups to get ice. Which is okay, because otherwise there would be even less freezer space. Would I buy this refrigerator again, yes. If I had a family and needed more freezer space then no. Overall, the refrigerator meets my needs.
                                by
                                  Looks great and cleans well
                                  [This review was collected as part of a promotion.] I bought this fridge because it had the I've and water dispenser in the door for my family. My grandkids love making their own " ice cups" as they call it.
                                  by
                                    • Recommended
                                    Love it but slightly not flush.
                                    [This review was collected as part of a promotion.] It’s exactly what we wanted. The only thing that is odd is the 2 doors are not flush. They are about 1/8 inch off. A delivery person said they are all like that. He even said he has one and it’s off. Could be a little quieter.
                                    by
                                      • Recommended
                                      Buyer Beware!!!!!
                                      [This review was collected as part of a promotion.] Stay away from Whirlpool. They do not stand by quality and safety. Absolutely do not buy this refrigerator. We have only had this fridge for 5 months. The non-freezer side freezes, the water constantly drips from the water spout, the ice maker might as well not exist because it makes ice slower than me using an ice tray, and now has a Freon leak. Everything smells and tastes like chemicals and Whirlpool thinks that’s safe and ok. Even with the extra purchased warranty, have been waiting for weeks. We are living out of ice chests and spending a fortune on eating out. All of our items including diabetic medicine is tainted and had to be thrown out and still no haste from Whirlpool to resolve this matter. Have called and used the chat option several times and when I request to escalate to a higher decision making person they give me the main phone line and no action. Whirlpool should be ashamed of themselves having a working family dealing with their problem rather than solving their problem.
                                      by
                                      Response from Consumer CareAug 12, 2024
                                      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 576518. We’re looking forward to hearing from you. Marie Q
                                        Something New
                                        [This review was collected as part of a promotion.] Great side by side refrigerator but need more room in the freezer. My left handle is loose and the back of the top of the refrigerator is freezing all that is put back there.
                                        by
                                          • Recommended
                                          Love the ice maker and it used the cubic space ver
                                          [This review was collected as part of a promotion.] I bought this a month ago to replace another refrigerator and it’s all I wanted. I am very happy with it.
                                          by
                                            • Recommended
                                            Small freezer, fixed frig shelves
                                            [This review was collected as part of a promotion.] This has fixed shelving, so taller items only fit on the top shelf or door. Door bins can be moved. Freezer narrow, only 10" wide, so very difficult to store much in freezer, but this was the only frig I could find to fit my space. My old freezer was 13" wide so I gave up a lot of freezer space, but these new models are taller for the space. I'm keeping more in my spare frig/freezer in basement.
                                            by
                                              Freezer area is very limited
                                              [This review was collected as part of a promotion.] I bought this refrigerator because it fit in my space. Luckily, I live alone so the extremely small and strangely compartmentalized areas of the freezer aren't too much of a bother. The refrigerator portion is fine, although I've had to rearrange the door shelves to accommodate the height of milk and orange juice containers.
                                              by
                                                Big Get
                                                [This review was collected as part of a promotion.] We bought this a week ago. I have to give it 5 stars. It's perfect for our needs and the price was in our range. I do have 1 issue though, when the door is opened, the fridge rolls towards you. Are there stoppers on the bottom to keep it from doing this?
                                                by
                                                  • Recommended
                                                  Stainless steel looks great!
                                                  [This review was collected as part of a promotion.] I bought this before my old one totally died and am glad that I did. There aren't many options for 33 in. fridges with ice and water dispensers on the door.
                                                  by
                                                    • Recommended
                                                    Great Size Option
                                                    [This review was collected as part of a promotion.] I am so happy I found a side-by-side that fits my limited space!
                                                    by
                                                      Loving it so far!
                                                      [This review was collected as part of a promotion.] I had a Whirlpool side by side similar to this in bisque that I had for 31 years. It really did its job! I am limited to a size that will fit in my area. I also wanted ice/water on the door like I had with my previous unit. The inside setup is similar to my previous unit with just a few minor changes. I am getting used to it. I also am glad I have a frig with the built in water filter feature.
                                                      by
                                                        • Recommended
                                                        Great Value
                                                        [This review was collected as part of a promotion.] I’ve had this refrigerator for about two weeks. So far so good. The ice maker is a little noisy but nothing excessive. I am very satisfied so far.
                                                        by
                                                          • Recommended
                                                          Great features
                                                          [This review was collected as part of a promotion.] Bought this cause wanted a frig with ice and water. The shelves are easy storage
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 14,545 reviews

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