Customer Reviews for Whirlpool 4.7 cu. ft. Top Load Washer with Agitator, Adaptive Wash Technology, Quick Wash Cycle and Pretreat Station in White

It lasted 2 years and 5 months until it started leaking. Now I have to pay for a service call. ALSO, the Whirlpool Dryer we purchased with it does not dry our cloths properly. Should have purchased a GE like we have in our summer home that is problem free.

the plastic at the bottom of the drum started to fall apart after two and a half years of use. don't waste your money. look for something that has all stainless steel, so you don't worry about the plastic. ridiculous it only lasted this long for the price. replacement parts cost is over half the cost of a new one. it's all a scam.

[This review was collected as part of a promotion.] This large capacity washer is about the best choice we have ever made. It is simple to operate and with the agitator it helps clean our clothes thoroughly. Works well for us and looking for many years of service.

[This review was collected as part of a promotion.]

Ok... I ordered my appliance in May with a delivery date of May 25, 2024. How about I JUST got my washer TWO WEEKS ago!! Where they do that (AT). They broke their delivery promise I'm breaking the English rules. Also, my neighbor ordered an appliance in January 24, how about the delivery driver PARKED HIS BIG WHITE TRUCK in my VERY EXPENSIVE TO MAINTAIN YARD. Home depot has always been my store BUT I should have gone somewhere else!

[This review was collected as part of a promotion.] I purchased this Whirlpool washer and dryer set to replace my 26 year old Whirlpool washer and dryer. My old set was still working but the washing machine drum had started to rust. I received my new set at the beginning of July and so far, I’m loving all the features it has to offer. With all the features, I thought it would be difficult to operate; however, on day one I found it very easy without having to rely on the manual. Aesthetically, it is very nicely designed and nice to look at too. I have had zero problems with this new set and no complaints. I looked at a several different brands prior to purchasing and I’m pleased I decided to stick with Whirlpool.

[This review was collected as part of a promotion.] I’ve had the washer for almost one month. So far it’s been great. So glad to have an agitator again and the prewash station is handy.

I was so excited when I purchased this item. I thought that I had done everything right as far as research. I even spent extra money for the color and that’s not easy for a single mom of two. Home Depot delivered my set around May 22. That same day the washer broke. I called for repair the next day and no one was able to come until June 7. Imagine how my house smelled with clothes and water stuck in the washer that long! The repair guy came and couldn’t fix it. He had to order parts and rebuild my washer and that wasn’t until June 27! I’m scared to use the washer. I can say that it’s cute but, I’m so disappointed. All I can say is GET A WARRANTY and keep it!! 2 stars is because the washer is cute.

I purchased The washer and dryer set in July 21’. I had no issues with either appliance until December 23’. The first issue was with the dryer, which was normal wear and tear. The washer however, began having issues in January 21’ and has been a complete headache not only for my family, but for my appliance guy since. He’s replaced so many parts that at this point, I could’ve just purchased a new washer. I am now having yet another issue with the washing machine, and have decided to trash it!

[This review was collected as part of a promotion.] I love my new washer. My clothes feel so soft after my wash.

Home Depot delivered my washer February 2024, it is beautiful, it loads a lot of clothes so that is the plus but I will say it definitely wrinkles my clothes to the point where it is hard to steam or iron out, it is very frustrating. Also the glass top completely separated from the washer. I called customer service and repair person came out today and said that it would take a few weeks to order the glass so beware of that. I would strongly suggest to buy the washer with the middle piece in it so your clothes wrap around and keep them from getting so wrinkled, even on the wrinkle cycle it still does not help enough.

I am not happy with the product. The glass lid broke and cost to replace it is what I paid for the washer. Whirlpool has been around for years and this lid breaking is a big disappointment.

I purchased both the washer & dryer. Beautiful set! However, I'm not used to the operation of the agitator because it doesn't FULLY ROTATE, it rotates in a back & forth motion. While watching the clothes wash, it doesn't appear to rotate the clothes throughout the drum. I purposely didn't "pre-treat" a clothing item and just like I thought, the item was not fully cleaned. The only favorable opinion that I can provide would be the large drum! It allows for more clothes to be loaded for washing.

[This review was collected as part of a promotion.] Works fine but is extremely loud while filling. In a small house, this can be a problem.

Three service visits in the first 60 days and problems remain with this machine. Whirlpool steadfast in their refusal to replace it. I have spent about 12 hours on phone calls, waiting for service people to arrive and then waiting while service was conducted. So sorry I let go of my old GE machine. Problems happen and occasionally a bad product gets to a customer but Whirlpool's lack of caring for the consumer and the burden they have placed on the customer is unforgivable. They are not a quality company.

I bought this machine in 2021. It has been broken more than it’s been able to be used. The first two months I have it the motherboard went that took six weeks to come in. I called the company they said that they sympathize with me, but there was nothing that they could do these things happen. And I asked her when do I get a new machine and she said it can be repaired. The machine leaks when you pull the tech out they tell you it’s not leaking. It’s not from the machine it’s from the hoses. I ran out got new hoses and it kept leaking again now it Russ around where the softener gets put the Teoh, this is where the bleach goes no. I told him that’s where the fabric softener went. He said that the company won’t do anything for Rust After the first year. It has rusted out so bad in a one year period that I got rid of the machine. Very Disgusted with this machine would never recommend it anybody but the garbage can.

[This review was collected as part of a promotion.] Much better than my previous washer. Love the agitator and places to put detergent and softener. Faucet and attached brush storage are awesome for pretreating stains! Can’t say enough that I LOVE this washer!!

Very disappointed with the washer, whirlpool overall washing machines trying to make a washing machine wash your clothes without water or very little of it and that is impossible! The load of towels I put in came out visibly dirty, and the seven flannel shirts I put in the wash the top three never even got wet until the rinse cycle let alone got any soap on them, so how did they even get clean? Not to mention the fact that the rinse cycle doesn’t work and it doesn’t rinse out the detergent which leaves too much detergent in my clothes, and makes me break out in a rash, which is never happened before with my old washing machine that I could put things in and walk away . This new washing machine from whirlpool I have to stand there and babysit it which is why I believe they put a glass lid on it so you could see what you needed to do to rectify the situation. I’ve had to wash my clothes too and three times to get the soil out of the towels, and I wear Dixon flannel shirts that are $75 each. I put seven in the wash and the top three didn’t even get soap on them and didn’t even get wet until the rinse cycle. Why would I want a boat anchor to try to wash my clothes with?

Even when selecting deep fill/bulky load it does not always fill high enough to rinse clothes sufficiently. Very disappointed in this product.

[This review was collected as part of a promotion.] This washer works great, BUT, it is quite noisy. My sister has the same model and says the same thing. It has some cool features and does wash well. I didn’t realize at first, you have to turn the softener feature on, or it leaves the softener in the tray.

DON’T BUY! STAY AWAY FROM THIS ONE! ARIVED 4-22-24.IT HAS NOT WORKED SINCE I RECEIVED IT! CALLED HOME DEPOT AFTER THE 48 HRS BIG MISTAKE! THEY DO NOT CARE REFER YOU TO GE WHICH I’VE SPENT OVER 14+ HRS DEALING WITH UNSUCCESSFULLY! GE SAID THEY WILL HAVE A REPAIR MAN CALL WITHIN 48HRS TO SCHEDULE & COME FIX MY NEW WASHING MACHINE THAT HAS’NT WORKED SINCE I RECEIVED IT 17 DAYS AGO! IT SOUNDS LIKE A HAMMER JACK GOING INTO CONCRETE & HELICOPTER LANDING IN MY HOUSE WHEN RUNNING! IT’S CONSTANTLY UNBALANCED! EVERY SINGLE LOAD I’VE TRIED TO DO THEN SPIN CYCLE BINKS! I TRY TO REBALANCE WASHER AND TRY TO RUN IT THROUGH THE SPIN CYCLE THAT DOES NOT WORK IT RESTARTS WASHER FROM BEGINNING! HORRIBLY TANGLES & WRAPS CLOTHES INTO A TIGHT WAD! DOES NOT DRAIN! I HAVE NOT BEEN ABLE TO DO EVEN ONE LOAD! FINALLY RECEIVED RESPONSE AT 12:51 AM WOKE ME UP THOUGHT IT WAS EMERGENCY WITH MY MOTHER. HE TEXTED IF HE COULD COME OUT THAT MORNING BETWEEN 10:30-12:00 AM. I TEXTED BACK I CAN BE AVAILABLE THE FOLLOWING DAY. HE REPLIED HE WOULD NOT BE AVAILABLE THEN.I HAVE TO TAKE A DAY OFF WORK TO BE HOME. THE REPAIR MAN WILL NOT RESPOND TO ME NOW EITHER BY PHONE OR TEXT! UNBELIEVABLE! GE SAID THEY WILL SEND OUT A DIFFERENT COMPANY IN ANOTHER WEEK AND WILL GIVE ME $75 CREDIT! I JUST WANT A NEW WORKING MACHINE! I’VE SPENT OVER 12+ HRS AS OF TODAY ON THE PHONE WITH GE AND STILL THIS ISSUE WITH MY GE NEW WASHER HAS NOT BEEN RESOLVED! STILL WAITING FOR SOMEONE TO COME OUT AND FIX IT!!!!! GE & HOME DEPOT REALLY DON’T CARE ABOUT CUSTOMER SERVICE! PLEASE PLEASE DO NOT BUY THIS PRODUCT FROM GE! READ READ THE REVIEWS!!! I’M SPENDING MY FREE TIME NOW GOING TO THE LAUNDROMAT AT $7 A LOAD AND STILL WAITING FOR A REPAIR MAN TO COME OUT TO FIX THE NEW WASHER THAT HAS NEVER WORKED FOR EVEN ONE LOAD!!!! BUYER BEWARE! COMPLETE SCAM!!!! READ REVIEWS THERE ALL TRUE!!! IT’S BEEN ALMOST A MONTH AND I’M STILL HERE WAITING FOR SOME KIND OF RESOLVE! NOW WILL LOOSE A DAY OF WORK IF ANYONE DOES CONTACT ME TO COME OUT TO REPAIR OR HOPEFULLY REPLACE IT!!! UNFORTUNATELY I DID NOT READ THE REVIEWS!!!!!!!!!!!!!

Unable to use the washer because of defects. I have to wait an entire month before I have another delivery. I did not have the washer more 6 hours and I report to Home Depot before 48hrs yet, I have to wait to month. Schedule delivery is 25 March 2025. Never again!!!!

I absolutely love my new washer I'm so happy I bought it

This set was delivered four days ago and we just used it for the first time. The washer is extremely loud while agitating. I guess that is what it is still called. We got the one with the impeller. It is way louder than our previous one. I am extremely unhappy with this purchase. I will be reaching out and trying to return it as soon as possible.

[This review was collected as part of a promotion.] We have only have had this washer not even three years and the pump motor has gone out!! This is ridiculous!!!!!! I have never in my entire life seen or heard of a washing machine going out this quickly. V

[This review was collected as part of a promotion.] The washer is big and nice however it leaves all my dark clothes with lint and detergent still on them. They look ridiculous.

[This review was collected as part of a promotion.] Overall, we are happy with the washer. I bought this washer to replace an HE washer that had visibly stopped washing clothes beyond getting them wet. My clothes now smell and feel clean. I appreciate the customizability - I like being able to choose the soil level as well as the ability to presoak. However, the reason for four stars instead of five is that I found that the Regular cycle does not do as well of a job as the Colors cycle. I discovered this when watching a review of the washer and found this to be accurate. I also find myself frequently using the Heavy Duty cycle as well.

I purchased this less than 3 years ago from Home Depot. I did not get the extended warranty because the washers typically last a few years. However, not this washer, it completely rusted under the basket and of course this is not covered by the standard warranty. Please explain that to me, a washer than less 3yrs rusted?? Rip off!!!!!!!!

[This review was collected as part of a promotion.] I absolutely LOVE this washer!! It works outstanding and is super easy to figure out with the different wash cycles. I also love this it alerts you when it’s time to do the cleaning cycle on the machine. Clothes are super clean and the spin cycle is the best as your clothes come out w no moisture hardly at all.

[This review was collected as part of a promotion.] After using top loaders for 42 years, and moving into a home with a front loader 11 years ago, I went back to a top loader and love it. It may be all in my head, but my towels seem softer and clothes seem cleaner. This top loader is unlike the ones I had earlier—it uses only as much water as it needs, rather than always filling to a preset level. It gently moves the load before starting to wash to sense the size and I think to ensure the load is balanced. I haven’t had it long, (2 months) but so far I love it. Best of all—no more mold. Despite always drying off the seal and leaving the door open, I always had mold in my front loader.