Hello Rodger,
Thank you for providing this feedback! We apologize for this experience and are glad you were able to take advantage of our 30 day return policy. This information has been shared with our Product Managers.
Please feel free to contact our Consumer Relations Team at 1-855-5-ZAREBA (1-855-592-7322) with any questions or for additional assistance.
Best Regards,
Jennifer
Consumer Relations Representative
Woodstream Corporation
Zareba®