A bit big and clunky looking but does the job. Easy to install and no need to drill holes into the ceramic tiles etc.
by
Verified Purchase
Recommended
Customer review from homedepot.ca
Mar 5, 2021
No...
Had to revamp...
And molly bolt/ screw into walls...
No...
Had to revamp...
And molly bolt/ screw into walls
by
Response from ZHC_Customer_ExperienceSep 8, 2021
We're sorry to hear that you are unhappy with your purchase of this shower rod. I've noted that you experienced some problems with the tension mount installation of this shower rod and I'd like to let you know that the manufacturer does have a U.S.-based Customer Service department available to call Monday - Friday from 8:00 AM to 5:00 PM EST at 800-892-3986. Representatives are available to assist you with step-by-step instructions and can help troubleshoot your concerns. Please reach out for further assistance. Thank you for your business and feedback!
Verified Purchase
1 found this review helpful
Feb 27, 2021
by
Verified Purchase
Customer review from homedepot.ca
Feb 18, 2021
We have had it installed for two months and love...
We have had it installed for two months and love it.
by
Verified Purchase
Feb 17, 2021
not so easy to assemble but very sturdy once it is up. best used on tile.
not so easy to assemble but very sturdy once it is up. best used on tile.
by
Verified Purchase
Recommended
Feb 11, 2021
by
Verified Purchase
Customer review from homedepot.ca
Jan 29, 2021
It is a nice rod and works pretty well. The...
It is a nice rod and works pretty well. The instructions on installation could have been clearer.
by
Response from ZHC_Customer_ExperienceJan 29, 2021
Hi Bruce, thank you for taking the time to provide us with your feedback! We're happy to hear that overall you are pleased with your purchase of this shower rod! I've noted that you experienced some difficulty with understanding the installation instructions and would like to let you know that the manufacturer does have a U.S.-based Customer Service department available to call Monday - Friday from 8:30 AM to 4:30 PM EST at 800-892-3986. Representatives are available to assist you with step-by-step instructions and can help troubleshoot any concerns. Please reach out for further assistance and thank you for your business!
Verified Purchase
Jan 19, 2021
by
Verified Purchase
Customer review from homedepot.ca
Jan 11, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jan 8, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Dec 13, 2020
Easy to install. Very nice....
Easy to install. Very nice.
by
Verified Purchase
Dec 11, 2020
by
Verified Purchase
Dec 11, 2020
Wouldn’t install properly. Difficult to put together. Very unstable...
Wouldn’t install properly. Difficult to put together. Very unstable and disappointing!
by
Response from ZHC_Customer_ExperienceDec 17, 2020
We're sorry to hear about the issue you experienced with your shower rod, Cheryl! Please reach out to the manufacturer's U.S.-based Customer Service department Monday - Friday from 8:30 AM to 4:30 PM EST at 800-892-3986. Representatives are available to assist you with step-by-step instructions and help troubleshoot installation concerns, as well as process a claim for replacement parts as needed. We look forward to assisting you. Thank you for your business!
Verified Purchase
1 found this review helpful
Nov 14, 2020
It’s doesn’t lock correctly so over time you have to...
It’s doesn’t lock correctly so over time you have to keep readjusting! But it’s cute for the time being
by
Response from ZHC_Customer_ExperienceNov 23, 2020
We're sorry to hear about the problem you've experienced with your shower rod! If you are still experiencing issues, please feel free to reach out to the manufacturer's U.S.-based Customer Service department Monday - Friday from 8:30 AM to 4:30 PM EST by calling 800-892-3986. Representatives are available to help troubleshoot your concerns and assist you in processing a claim for replacement parts as needed. Thank you for your business!
Verified Purchase
1 found this review helpful
Nov 11, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Nov 11, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Nov 11, 2020
Was simple to install. Adds so much more space to the shower. The only thing that I don't care fo...
Was simple to install. Adds so much more space to the shower.
The only thing that I don't care for is the big holes at each end of the caps. Maybe it is because it's a tension mount.
by
Verified Purchase
Recommended
Nov 10, 2020
Had to return product.. , It would not secure properly.,...
Had to return product.. , It would not secure properly., And decor plates covering "suction tension " pads, would easly pop off... poorly made product...
by
Response from ZHC_Customer_ExperienceNov 13, 2020
We're so sorry to hear about the issues you experienced with your shower rod, Greg. We put a lot of thought into our products and are disappointed when they do not meet our customers' expectations. I'd like to let you know that the manufacturer does have a U.S.-based Customer Service department with representatives available to assist you in troubleshooting installation and assembly concerns. Again, we are sorry that we did not meet your expectations, but we hope you'll give us another try in the future. Thank you for your business!
Verified Purchase
1 found this review helpful
Nov 10, 2020
Cute but couldn't fot in my bathroom...
Cute but couldn't fot in my bathroom
by
Verified Purchase
Oct 8, 2020
Exactly what was needed. Didn't want to permanently mount the rod, so the tension part worked gre...
Exactly what was needed. Didn't want to permanently mount the rod, so the tension part worked great. Little difficult for just one person to install, but was still fairly easy.
by
Verified Purchase
Recommended
Sep 1, 2020
The huge gaping hole in the center of the mounts...
The huge gaping hole in the center of the mounts are a total eyesore, and I'm looking at this picture thinking it may have been photoshopped. I worry that one day a spider will take residence in that vast pit on the mount & make its presence known when I'm showering. There is no way to make this thing look sophisticated either - looks like its missing parts (again, because of that hole). I regret ordering two.
by
Response from ZHC_Customer_ExperienceSep 23, 2020
Hi FML, thank you for taking the time to provide us with your feedback. We are sorry to hear that you are unhappy with your purchase of this shower rod. We try to make our listings as clear as possible by adding multiple photos of the shower rod and endcap design so that you know what to expect when purchasing. We will use your feedback to see if there is a way that we can make our listing even more clear. We hope you are still able to get a lot of use out of your shower curtain and thank you for your business!
Verified Purchase
Aug 27, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Aug 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Aug 18, 2020
Fairly easy to assemble....
Fairly easy to assemble.
by
Verified Purchase
Aug 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Aug 13, 2020
Quite Happy
looks great, easy to install, holds solid, and I didnt have to commit to permanent holes drilled in my brand new tile.
by
Verified Purchase
Recommended
Customer review from homedepot.ca
Aug 6, 2020
by
Verified Purchase
Customer review from homedepot.ca
Aug 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Aug 1, 2020
Loving my new shower rod!
Makes the tub shower feel massive! Easy to install. Stays up. No falling down. Love it.