We love the look and how easy this shower curtain rod is to use, but our shower wall tile is wavy, so the rod doesn't fit as snug as we would like.
by
Verified Purchase
Dec 20, 2023
To much of my dismay, this is the third and last time I will buy this product. The previous two broke on the end, which there’s really nothing much holding the rod on the wall. Metal prongs and a plastic protective pad and that’s it. If this one breaks, I will search for a different manufacturer. The only reason I bought it was because of the wife wanted it
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Response from ZHC_Customer_ExperienceDec 20, 2023
Hi Rusty, thank you for your feedback regarding the Adjustable Tension Decorative Shower Rod. You expressed disappointment with our rod because the end had broken off. It is unfortunate that you had this happen to two previous rods. Our customer care agents are available Monday through Friday between 8:30a.m. and 5:00p.m. (EST) at 800-892-3986 to assist with any issues regarding our products. We apologize for any inconvenience caused. It is our goal to provide products of the highest quality to our customers, and we are sorry that we fell short in this instance. Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. Your feedback is invaluable to us as we strive to provide the highest-quality products and experience for our customers.
Verified Purchase
Dec 20, 2023
Easy to install.
A J
by
Verified Purchase
Dec 17, 2023
Came broken
The rod came broken, it won't lock at all. Shows me to just buy what looks good in the shelf.
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Response from ZHC_Customer_ExperienceDec 19, 2023
Hi Kristen, we're sorry to hear your Adjustable Tension Shower Rod arrived broken. Our Quality Control department strives to prevent defects, and we're sorry that your item arrived in this condition. If you have not returned the product, please reach out to the Customer Service Department Monday - Friday from 8:30AM to 5:00PM EST at 800-892-3986. Representatives are available to help troubleshoot your concerns as well as process replacement parts. Please have a proof of purchase available when you reach out. We look forward to assisting you and thank you for your business!
Nov 27, 2023
Looked good, worked bad
Had to come review this product after four months of ownership. The rod looked really great and that aspect of it was awesome. It was what I wanted in that respect. However, the performance left a lot to be desired. It was tough to get the rod in position and for it to stay against my marble walls. Just now as I was doing dishes, the rod fell down on its own - hadn't been touched in over 24 hours - and this BROKE it. As other reviews notes, something inside the rod busted. It's done for now!
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1 found this review helpful
Nov 13, 2023
Over priced, junk
I thought because it was $35 it would be excellent quality. The rod is constantly falling. I can't keep it from falling off the wall. Just bought it today. Will have to look for something better tomorrow.
Poor quality. Thought it would be simple to install since no tools needed.
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Response from ZHC_Customer_ExperienceNov 15, 2023
Hi TLynn, we're sorry to hear your Adjustable Tension Decorative Shower Rod will not stay up. If you have not returned the product, please reach out to the Customer Service Department Monday - Friday from 8:30AM to 5:00PM EST at 800-892-3986. Representatives are available to help troubleshoot your concerns. Thank you!
1 found this review helpful
Nov 1, 2023
Easy install and looks great
by
Verified Purchase
Sep 27, 2023
by
Verified Purchase
Aug 23, 2023
Exactly what I was looking for.
by
Verified Purchase
Jul 26, 2023
Easy to set up. Love it
by
Verified Purchase
Jul 20, 2023
Easy installation and looks great.
by
Verified Purchase
Jul 19, 2023
No tools required!
Easy to fit.
Works great. Well priced.
Recommended.
by
Verified Purchase
Jul 19, 2023
So far it’s working fine.
by
Verified Purchase
Jul 12, 2023
Very nice quality and looks very nice.
by
Verified Purchase
Jul 6, 2023
This tension shower rod is not consistently stable which is a disappointment. Currently looking into purchasing another brand.
by
Response from ZHC_Customer_ExperienceJul 7, 2023
Hi NETTRICE, we're sorry to hear that your Adjustable Tension Decorative Shower Rod would not stay up consistently. If you have not returned the product, please reach out to the Customer Service Department Monday - Friday from 8:30AM to 5:00PM EST at 800-892-3986. Representatives are available to help troubleshoot your concerns. Thank you!
Verified Purchase
1 found this review helpful
Jul 6, 2023
The colors offer a multitude of options for purchasing towels and accessories. Extremely easy to put up. It is in a spare bathroom, so I need to check how well the curtain opens and closes.
by
Verified Purchase
Jun 28, 2023
0 star review. Doesn’t stay up
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Response from ZHC_Customer_ExperienceJun 29, 2023
Hi JENNIFER, we're sorry to hear your Adjustable Tension Decorative Shower Rod will not stay up. To help troubleshoot your concerns, please contact the Customer Service Department Mon-Fri 8:30AM-5:00PM EST at 800 892-3986. A representative will be available to help assist you. Thank you!
Verified Purchase
1 found this review helpful
Jun 23, 2023
by
Verified Purchase
Jun 21, 2023
Didn’t lock properly therefore it was useless. More HD junk....
Didn’t lock properly therefore it was useless. More HD junk.
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Response from ZHC_Customer_ExperienceJun 22, 2023
Hi PJ, we're sorry to hear your Adjustable Tension Decorative Shower Rod will not lock. If you have not returned the product, please reach out to the Customer Service Department Monday - Friday from 8:30AM to 5:00PM EST at 800-892-3986 for support. Representatives are available to assist you and help troubleshoot your concerns. Thank you!
Verified Purchase
1 found this review helpful
Jun 15, 2023
by
Verified Purchase
May 29, 2023
Really easy to use great style and color...
Really easy to use great style and color
by
Verified Purchase
May 11, 2023
It’s a beautiful rod, but because of the way the...
It’s a beautiful rod, but because of the way the ends are designed the curtains don’t go all the way to the wall
by
Verified Purchase
May 2, 2023
falls down and broke
The rod had the habit of frequently falling down requiring adjustments to increase the width and apply under pressure. The internal parts required to adjust the tension were made of light plastic that snapped after just 3 months.
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Response from ZHC_Customer_ExperienceMay 3, 2023
Hi John, we're sorry to hear your Adjustable Tension Decorative Shower Rod has broken. To help process replacement parts and troubleshoot your concerns, please contact the Customer Service Department Monday-Friday 8:30AM-5:00PM EST at 800 892-3986. Please have proof of purchase available when you reach out. Thank you!
1 found this review helpful
Apr 26, 2023
Good not great
It did not generate enough tension to stay up if bumped
by
Verified Purchase
Recommended
1 found this review helpful
Apr 19, 2023
by
Verified Purchase
Apr 12, 2023
Didn’t work for me
I could not get it to stay up
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Response from ZHC_Customer_ExperienceApr 13, 2023
Hi Jimv, we're sorry to hear that your Adjustable Tension Decorative Shower Rod would not stay up. If you have not returned the product, please reach out to the Customer Service Department Monday - Friday from 8:30AM to 5:00PM EST at 800-892-3986. Representatives are available to help troubleshoot your installation concerns. Thank you!
Verified Purchase
1 found this review helpful
Mar 29, 2023
by
Verified Purchase
Mar 29, 2023
These suck. They don't hold on tile, and the cheap...
These suck. They don't hold on tile, and the cheap pad they put on the end comes off if you look at it the wrong way.
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Response from ZHC_Customer_ExperienceMar 30, 2023
Hi Rodless, we are very sorry that you are disappointed with your purchase of this Decorative Shower Rod. We appreciate your feedback on our product and will share your comments with our product manager. If you have any additional questions or concerns, please feel free to reach out to the Customer Service department Monday - Friday from 8:30AM to 5:00PM EST at 800-892-3986. Thank you!