#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(801)464-0013

Rental Center

(801)464-0004

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 5:00pm

Thu:
6:00am - 10:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

328 West 2100 South

Salt Lake City, UT 84115

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 629 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (629)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 629 reviews
excellent assistence
I had two wire mesh/chrome utility shelves that were holding some aquariums. They became unstable and unleveled- a ticking time bomb of aquatic catastrophy. I ordered two new 'Muscle' brand very strong utility shelving units which had become damaged in transit. One box wasn't too bad while the other was in need of replacement. Since I really needed one unit to transfer all my tanks to, I took the less damaged box home- only to discover that it was missing a few posts. I went back to the HD store and the employees were very helpful, understanding, kind, and considerate. We grabbed a 'Muscle' brand box (different measurements, but the same posts), swiped the number of posts needed, and off I went to build a much needed shelf. Thanks to these employees- who deserve a big fat $ raise, I am able to avoid catastrophy and save all of my fish and critters.
by
    • Recommended
    Have you seen our Anthurium Crystallinum?
    I arrived in a panic trying to find a gift for the plant child. Sir Tony must have felt my panic, and spoke up from the lift he was on, “Have you seen the Anthurium Crystallinum? You’re going to want to.” He untethered himself from the lift to come down and help me find what only my plant child would cry with joy over! I can’t find help at the other place, @HD they go out of their way to help!
    by
      • Recommended
      Poorly organized
      I was way more for the product I wanted do to employee mistake
      by
        1 found this review helpful
        Great customer service
        At this store I was greeted with kindness and every one of the employees that I spoke to was helpful but most importantly there was a gentleman with a beard and a beanie On I018 where all the power tools are at and he was very helpful and took the time to explain something to me that helped me with my purchase. I was making a spendy purchase... So I am grateful for that interaction because it really helped me in the end.
        by
          Great store. Subpar employees
          Little lady I'm plumbing acted like I was making stuff up when I asked if they moved there flushometers. She didn't know what I was talking about and when we found them she said with adittude (that's a water closet)
          by
            The best Home Depot employees in the state work here
            I’m simply amazed on how professional and knowledgeable the employees at the Home Depot at 21st South. each one of them helped me find exactly what I needed and even at checkout they helped me self scan what I thought was impossible nuts and bolts. Thank you for being so professional and on the ball if you ever need help with the project, I would drive the extra mile or two to this Home Depot. The people And the selection is always stocked.
            by
              Seamless Black Friday
              Mark in the garage door opener section was very efficient. He picked up my phone call, established a unit was available. Inquired if I would like to purchase, did the paperwork. I picked up the order in store. Young man at register was polite and efficient. Seamless, and on Black Friday.
              by
                • Recommended
                Rental equipment doesn't work
                Rented two chippers from Home Depot, neith of them worked due to failure of the "geniuses" at the rental shop to maintain the equipment and wasted an entire day dealing with their ineptitude. I will NEVER give Home Depot a dime of my money for the rest of my life. The second chipper they rented me practically empty of gas so I filled it before discovering it didn't work either. Guess what their customer service/manager said? Nothing! They ignored me waiting me at customer service until I finally left. What a horrible experience, they wasted my entire day. Never again!
                by
                  Almost all aisles blocked with seasonal merchandise!
                  Almost all aisles blocked with seasonal merchandise! Hard to navigate through the store with a cart and nearly impossible to navigate the store with a larger cart. As a contractor that shops here often this is maddening and makes me go elsewhere far more often between September and January
                  by
                    Incredible knowledge and support
                    I was shopping for cabinets and order on line but had a question about delivery. I ended up having the cabinets ordered in the store, associated insured the order was correct, gave me aisle numbers where the items were that I wanted to take. Billie, Deb and Ashley were exceptional.
                    by
                      • Recommended
                      This location isn't very helpful
                      We're looking for a dryer.First off, they don't have a lot in stock.There were only one that was ready to be shipped home.The rest we have to wait a full week for and while waiting and looking through different dryers, two different employees came as I asked them the differences between two different dryers.They seemed to both disappear and never came back
                      by
                        Run Down Home Depot in Salt Lake City
                        Hardly any employees around. Why does the store let in so many DOGS? This Home Depot has marked off a large area of the parking lot for their "rental trucks" making finding a parking spot tough. This location seems low class and run down.
                        by
                          Best store in Utah!
                          People who work there are always kind and helpful.
                          by
                            • Recommended
                            Best employees at any home depot this side of the Mississippi!
                            Chris, Derrick, Jan etc etc etc are hands down the reason we were able to accomplish our goal of doing an entire remodel on our historic home in Salt Lake City. We can not speak highly enough of their efforts to accommodate us.
                            by
                              • Recommended
                              It’s a good store but the parking can be lousy.
                              I rarely have to shop at HD these days but when I do, this is my preferred store. They have a great staff and I usually find what I need in stock and the store has always looked great inside. The outside though….you can never park close and I haven’t figured out yet if it’s because the areas contractors leave their equipment up front in the lot, or whatever is going on, but all the best spots are already taken so expect to walk a ways. Hopefully you know where inside your items will be at already or prepare for an unwanted tour of the place while you figure it out.
                              by
                                • Recommended
                                Messy, disorganized, cluttered store
                                I'll avoid this store if possible, its old, messy, disorganized aisles cluttered, throw dogs into that mix not a pleasant experience.
                                by
                                  Rude team member
                                  Went in just to ask a few questions and I was met with a lot of unkindness. I even had to pause and say, “I’m not trying to upset you” which was met with a rude glance and her being short. My buddy ended up going to ACE after I told him about this experience and you should too. Doesn’t take much to be kind
                                  by
                                    Efficient and Helpful Service
                                    The employees we encountered at the Salt Lake City Home Depot were courteous and helpful. They enabled us to find in a timely way what we were looking to purchase.
                                    by
                                      • Recommended
                                      Had the products I needed, just no folks who seem to want to be a positive csr.
                                      Read the title......
                                      by
                                        I have always shopped there since i bought this old house
                                        They have ALWAYS helped me load. Most appreciated
                                        by
                                          Give me light
                                          I bought a new light for the garage and boy did it light the garage up good. I have a old one and when the bulb goes out I will buy another since cant get replacement bulbs
                                          by
                                            • Recommended
                                            You want it, this store has it!
                                            I was running errands and remembered the “honey do” that still needed to be done, so I visited this mega-store to shop for the right fix. I have to say the store was filled to the brim with inventory that was well placed and thoughtfully done. The app sent me to the isle and bin so I didn’t wander around, it was get ‘er done. There were several options to choose from and I picked out the best option in my humble opinion, knowing my spouse will provide final say. It worked like a Swiss watch. Checkout was amply ready for checkout with friendly cashiers to assist if needed. I think I just found my favorite Home Depot
                                            by
                                              Not in-stock
                                              I've been here several times and the power tool section never seems to have what I'm looking for. Frustrating to have to go elsewhere
                                              by
                                                Everything I need
                                                It always has everything I need at unbeatable prices. I appreciate their return policies and their convenience to the city. It is my go to spot for projects and improvements.
                                                by
                                                  • Recommended
                                                  No hello
                                                  You moved everything around in the store. I can’t find anything where it used to be. As a contractor, time is money. I can’t find what I’m looking for, and if I happen to run into an employee, they don’t know where it is either.
                                                  by
                                                    Milwaukee tools rep Coooer
                                                    Best in store service I’ve ever recieved. While not a Home Depot employee Coooer helped with my purchase of a Ryobi snow blower from start to finish!! Super impressed with his customer service skills.
                                                    by
                                                      • Recommended
                                                      My least favorite home depot
                                                      Parking lot is crazy and hard to get into. Bathrooms are a disaster. Customer service ain't bad and it seems they have a lot of products.
                                                      by
                                                        Great tool selection
                                                        I'm very excited about the Milwaukee sell but hesitant to go in due to the rude pushy cashier that's working there
                                                        by
                                                          • Recommended
                                                          Great customer service!!
                                                          I really enjoy going through gardening and the paint depts. I’ll be back!!
                                                          by
                                                            • Recommended
                                                            Avoid this location
                                                            This is the closest Depot to my house but I only go there if I ABSOLUTELY HAVE TO. There's always something messed up here. Employees try to avoid you or the checkout is wonky or not working or the check out helper isn't helpful and really just in the way. No other Depot that I go to has these problems. Yea, 15 yrs now. UGH.
                                                            by
                                                              Showing 1-30 of 629 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              3398 S Highland Drive

                                                              Salt Lake City, UT 84106

                                                              3.32 mi

                                                              Rental Center

                                                              (801)461-2308

                                                              Pro Service Desk

                                                              (801)461-2302

                                                              Mon-Tue: 6:00am - 10:00pm

                                                              Wed: 6:00am - 5:00pm

                                                              Thu: 6:00am - 10:00pm

                                                              Fri: 6:00am - 10:00pm

                                                              Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 7:00pm

                                                              4581 S 4000 W

                                                              West Valley City, UT 84120

                                                              5.85 mi

                                                              Rental Center

                                                              (801)963-7026

                                                              Pro Service Desk

                                                              (801)963-7000

                                                              Mon-Tue: 6:00am - 10:00pm

                                                              Wed: 6:00am - 5:00pm

                                                              Thu: 6:00am - 10:00pm

                                                              Fri: 6:00am - 10:00pm

                                                              Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              1310 E Park Centre Dr

                                                              Salt Lake City, UT 84121

                                                              7.70 mi

                                                              Rental Center

                                                              (801)569-5405

                                                              Pro Service Desk

                                                              (801)569-5400

                                                              Mon-Tue: 6:00am - 10:00pm

                                                              Wed: 6:00am - 5:00pm

                                                              Thu: 6:00am - 10:00pm

                                                              Fri: 6:00am - 10:00pm

                                                              Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm