#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk: 

(704)321-7404

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5415 Ballantyne Commons Pkwy

Charlotte, NC 28277

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Popular in Your Store

Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Free WiFi

  • In-Store Recycling

Store Details

Welcome to the South Charlotte Home Depot. We're excited to help you start your upcoming project.

No matter what DIY project you've taken on, we're here to help you finish it. From planters and stud finders to chest freezers and smoke detectors, you'll find it at your South Charlotte Home Depot. We also carry Halloween decorations of all sizes, including our famous Halloween animatronics. Let our associates get you in and out in no time. You can buy online with free pickup in store in two hours using our product locator app. Returns are just as simple — start them in the app or online to make the process even easier.

You can find us northwest of the intersection of I-485 and NC-16, between Staples and IHOP. Visit us today and see what's new. Check our local ad before you visit to plan for great in-store deals.

Sincerely,

Your Ballantyne Commons Home Depot Store Team

Frequently Asked Questions About Your Store

Can I get Express Delivery through my store?

Select supplies can arrive lightning-fast with Express Delivery, a same-day service that delivers straight from your store to your front door. Place your order by 4 p.m. local time to ensure delivery. Your order's eligibility depends on item size, driver availability, and local stock. Qualifying items will feature an Express Delivery tag in your cart and at checkout when you set your local store in The Home Depot app or online (excludes aerosols, custom mixed paint, and bulk orders). Express Delivery orders may be subject to additional delivery charges.

What Halloween animatronics do you have in 2026?

Looking for Halloween classics like skeletons or witches? We've got them. Want animatronic pirates, creatures of the Wicked Woods, grim reapers, or our 12-foot skeleton instead? Your local Home Depot has those, too. Remember eye-catching giant creatures to finish your frightening landscape. Visit your local South Charlotte Home Depot or shop our endless online aisles for all your Halloween animatronic needs.

Does The Home Depot have Black Friday deals on smart home products?

Hurry to your South Charlotte store from November 4th through December 2nd for the best Black Friday sales in 2026. Upgrade your home security and efficiency with Black Friday smart home deals on smart locks, smart thermostats, and more, including Ring products. Build a connected home affordably when you shop at The Home Depot for Black Friday smart home savings.

How can I prep my home for changing fall temps?

Make certain your home is ready for autumn cooling by replacing faulty components of your home. On the outside of your house, examine shingles or metal roofing for damage or rust that may let water leak inside. Keep gutters clear and functional to prevent water overflow from seeping beneath your shingles when storms arrive. Chimney caps and vinyl siding should be changed out if they're in poor condition. Also, check cinder blocks and bricks for cracks, and ensure indoor ceiling tiles are free from water damage and missing pieces. If moisture gets in the cracks, you could be in for a headache.

What kinds of moving boxes do you have?

Pick up an assortment of moving boxes to make storage and moving easier. We've got the sizes you're searching for, including specialty ones like TV and wardrobe boxes. Cushion any and all items with bubble cushion and moving blankets to ensure your belongings make it safely. Look into our moving truck rentals, too, and take care of your DIY move needs in one place.

Should I get an inverter generator or a portable generator?

Having a generator means you're prepared year-round for any circumstances Mother Nature throws at you. Whether dealing with tornados, blizzards, or strong winds, a portable generator lets you enjoy electricity after the elements take it out. When exploring different generators for sale, keep in mind that portable generators cost less and generate more electricity than inverter generators, but they're heavier and louder. Always run your generators outdoors, away from windows and doors, for safety purposes.

What are the benefits of doorbell cameras?

Enjoy privacy, peace of mind, and safety with a wired or wireless doorbell camera. Stop peeking through an adjacent window when you can view animal or human visitors in real time. Some doorbell cameras even let you talk to whoever is on your doorstep via your phone, a useful interaction to scare off potential porch pirates or talk to delivery people. Many cameras integrate with your smart home hub or app to give you flexible accessibility. Save video clips for future reference and worry less with more control.

What's the project at the Home Depot Kids Workshop this month?

Stop by for the Kids Workshop on November 7th, 2026, from 9 a.m. to noon or while supplies last. It's time to assemble a dump truck! Your little builder can put together their very own toy with room in the back for treasures and trinkets.

Does the South Charlotte Home Depot offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot app. Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We'll let you know via email or text message when your order is ready at the store. Bring a valid, government-issued photo ID with you.

Picking up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" text message or email to tell us in the app that you're on the way.
3. After you arrive, park in a designated Curbside Pickup space. It's usually located near the entrance of the store.
4. Check in through the app to tell us you've arrived.
5. We'll bring out your order and load it into your vehicle.

Find out more about Curbside Pickup.

Recycling at The Home Depot

PLASTIC BAG RECYCLING


What Can Be Recycled?

PLASTIC BAG RECYCLING

Common products:

Plastic grocery bags, plastic wrap, and film plastic

COMPACT FLUORESCENT BULB RECYCLING


What Can Be Recycled?

COMPACT FLUORESCENT
BULB RECYCLING

Common products:

Unbroken indoor/outdoor compact fluorescent bulbs

RECHARGEABLE BATTERY RECYCLING


What Can Be Recycled?

RECHARGEABLE
BATTERY RECYCLING

Common products:

Undamaged rechargeable batteries used in power tools, cell phones, and laptops

Nickel Cadmium (Ni-Cd), Lithium Ion (Li-ion), Small Sealed Lead Acid (SSLA/Pb), Nickel Metal Hydride (Ni-MH), Nickel Zinc (Ni-Zn)

Eco Actions LogoEco Actions QR

The Home Depot's core values are based on doing the right thing for our associates and customers. Explore Eco Actions at The Home Depot, where we are harnessing the power of the DIY movement to build a better world.

Nearby Stores

Find Another Store

1837 Matthews Township Pkwy

Matthews, NC 28105

5.71 mi

Rental Center: 

(704)841-7410

Pro Service Desk: 

(704)841-7413

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

10210 Centrum Pkwy

Pineville, NC 28134

6.22 mi

Rental Center: 

(704)541-4350

Pro Service Desk: 

(704)541-4333

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

1220 N Wendover Rd

Charlotte, NC 28211

9.15 mi

Rental Center: 

(704)367-9404

Pro Service Desk: 

(704)367-9419

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.6 out of 645 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (645)
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Showing 1-10 of 645 reviews
Not the correct store!
Your site thanked me for shopping at the South central store in Charlotte. I shopped at the store in Fuquay Varina.
by
    • Recommended
    Great service
    I bought a month ago, great service!
    by
      • Recommended
      Amazing Smells! 🚡
      I had to return two small boring items and they made it seem SUUUUUUPER easy. We will obviously be coming back with no doubt. Thank you for your service and love! (You have the best smelling home store anyone could ever imagine. Thank you for your attention to this matter. ❤️🚡
      by
        • Recommended
        Looking for a specific kitchen faucet
        I got one and going to install it in a few days
        by
          • Recommended
          HORRIBLE EXPERIENCE!
          We had a terrible experience with Home Depot both in Pineville, NC and Providence Promenade! We began the process of trying to purchase the 3000 Series Anderson Storm Door on 6/25/26. Pineville ended up canceling our the measurement after it was completed and erased it from the system where there was no way for the Ballantyne store to use it (so we were told). So we went to Providence Promenade where we had to pay a second $40 to get a measurement on a Door that had already been measured. We paid it as we really needed the door and liked that 3000 series model. We paid for the 2nd measurement and door on 7/18/26. The door came damaged. At that time, we were treated like dirt by the same man (I will not say his name though I have reported it to Home Depot) who ordered it. He would not call me back. When I finally reached him by calling him, he was so incredibly rude to me over the phone and then took it upon himself to cancel our order in the system and refund our money without telling us. We got a call from some lady telling us we had to come into the store for a refund. I then started speaking to the Store Manager who was no help at all and very unprofessional. It's now 9/25/26 and we still have no door because the second door came in damaged. They have actually charged our credit card again twice for $39.90 which is a random amount as they say they cannot refund the wns $40 we paid for a measurement. "Their system will not allow them to refund the exact amount." We have all our receipts showing what we paid and the two people who are "helping" us are doing some weird math and not wanting to refund the full amount. Currently we are out almost $1000 and still have no storm door. I'm furious and will continue to fight this company. Please do not go there! Go to a smaller hardware store locally who actually wants your business! We are now going through the same company who installed our windows as they are wonderful to work with.
          by
            Best location in Charlotte
            I have enjyed going to this location over the years. The staff is very helpful and knowledgeable. If I encounter someone who doesn't know the answer, they are able to find someone who does. The shelves are always stocked and organized. If something I want is not in store , I can usually order it in the store and have it delivered to my house by the next day for FREE! I love the South Charlotte location, they are the best!
            by
              • Recommended
              Pleasant experience while shopping
              I really enjoy shopping at this Home Depot as it is always clean and never cluttered. Employees are always smiling and willing to help, even if they don’t work on that particular aisle. They are very knowledgeable and always seek to make sure I’ve been helped if they see me looking lost when trying to find a particular item. I’ve yet to be disappointed. Thank you!
              by
                • Recommended
                Great people
                Home Depot South Charlotte is my go to place for everything I can because the people are always helpful. I have shopped there for years. We moved about a year ago and we are now closer to another HD but I will continue to go to South Charlotte. HD should duplicate this model in every store.
                by
                  • Recommended
                  Great customer service and order pickup
                  Online order and pickup went so smooth. They loaded the heavy items in my truck for me. Great service
                  by
                    • Recommended
                    Store had the products available in store
                    Bought chemicals and a couple of garden hoses.
                    by
                      • Recommended
                      Showing 1-10 of 645 reviews