#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(210)832-2404

Rental Center

(210)832-2411

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

435 Sunset Rd W

San Antonio, TX 78209

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 512 reviews
86%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (512)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 512 reviews
Store is great other than paint staff
Store is great other than paint staff
by
  • Verified Purchase
  • Recommended
store was clean and much nicer also loved the customer service desk! they are very helpful and kn...
store was clean and much nicer also loved the customer service desk! they are very helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
Very organize, well plan and safety a job well done(flag,forklift) also, rest room good housekeep...
Very organize, well plan and safety a job well done(flag,forklift) also, rest room good housekeeping.
by
  • Verified Purchase
  • Recommended
Rude Employees!!!!!
Rude Employees!!!!!
by
  • Verified Purchase
I love this store. My wife and I come here instead of any other. I'm just not a fan of the self c...
I love this store. My wife and I come here instead of any other. I'm just not a fan of the self checkout. Makes the shopping experience very robotic. No fault of any employee. I think it's Just a Bad trend we are going through.
by
  • Verified Purchase
  • Recommended
I am electrical contractor and place is always a mess and out of order. Always have to get assist...
I am electrical contractor and place is always a mess and out of order. Always have to get assistance cause never a dept manager or employee around. Stocking of items are horrible or out of place.
by
  • Verified Purchase
Finally- A store with help people. had to search for them, but when you find them, they are grea...
Finally- A store with help people. had to search for them, but when you find them, they are great!!!
by
  • Verified Purchase
  • Recommended
The employees are available and ready to help. Each person who helped me knew where items were. I...
The employees are available and ready to help. Each person who helped me knew where items were. I’m usually not too excited about shopping at a store where what I’m buying is going to mean I’ve got some project to finish. But I know I can quickly find what I need here. This Home Depot has excellent customer service!
by
  • Verified Purchase
  • Recommended
Been coming here forever. I really can't see myself going to another facility because this one fe...
Been coming here forever. I really can't see myself going to another facility because this one feels like home if that makes any sense lol. The atmosphere is friendly, helpful and always making sure your needs are met.
by
  • Verified Purchase
  • Recommended
Accessible and well stocked,plus helpful salespeople.
Accessible and well stocked,plus helpful salespeople.
by
  • Verified Purchase
  • Recommended
Mary Ester, the bulb lady, is an amazing source of lighting information. Learned so much from her!
Mary Ester, the bulb lady, is an amazing source of lighting information. Learned so much from her!
by
  • Verified Purchase
  • Recommended
The service was good and efficient as well as knowledgable dealing with my complicated order and ...
The service was good and efficient as well as knowledgable dealing with my complicated order and situation
by
  • Verified Purchase
  • Recommended
I recently moved to the area and frequent this store at least once a week. I love this Home Depot...
I recently moved to the area and frequent this store at least once a week. I love this Home Depot, great staff and always have what I need in stock
by
  • Verified Purchase
  • Recommended
This store is great if you need to run in and pick up a common item or lumber, but if you're ther...
This store is great if you need to run in and pick up a common item or lumber, but if you're there for a major purchase try a different location. Went in recently with the intent to purchase a specific model washing machine after doing research and visiting other appliance stores, and actually found what we wanted at a price we were happy with. We were approached by an associate in the area who immediately criticized our choice when she found out what we wanted. She could not give us a reason to not purchase this unit other than "it'll go out in a year or two" even though we personally know someone who has had this exact unit for 5 years with no major repairs. She then proceeded to tell us "YOU KIDS just grew up with Samsung everything, so that's why you want this brand." We are not kids by any means and this is not our first appliance purchase. We had already done our research both online and by talking to real, physical people we know with this brand and other popular brands. We finally gave up and left about 15 minutes late (probably less) after she tried to push a smaller, more expensive model on us and telling us that we "have" to get a model with an agitator. The entire exchange was her talking to us in a condescending tone as though we had no idea what we were doing. We ended up purchasing the exact same Samsung model at a competitor for a better price and with much better customer service.
by
  • Verified Purchase
Love the environment, clean store. Will shop more often.
Love the environment, clean store. Will shop more often.
by
  • Verified Purchase
  • Recommended
Great store very friendly people would shop here everyday if i could lots of ideals for the home
Great store very friendly people would shop here everyday if i could lots of ideals for the home
by
  • Verified Purchase
  • Recommended
We will definitely return to this location. Thank you.
We will definitely return to this location. Thank you.
by
  • Verified Purchase
  • Recommended
The store was very well cleaned..did not have to hunt down carts. Customer Service rep, especial...
The store was very well cleaned..did not have to hunt down carts. Customer Service rep, especially a young lady by the name of Erica, was very courteous and extremely helpful. Store seemed very well organized.
by
  • Verified Purchase
  • Recommended
This is where our family goes for anything and everything that goes into our home. Dave Meier is ...
This is where our family goes for anything and everything that goes into our home. Dave Meier is the man to go to for Countertops of Cabinets. He is kind, smart, knowledge and honest. When we had to return countertops because the vendor did not live up to expectations, Becca, Katie and the team were wonderful in making a stressful situation easy to manage. Thank you Home Depot-Alamo Heights
by
  • Verified Purchase
  • Recommended
I found the products I needed quickly and the store was clean and plenty of assistance. Easy chec...
I found the products I needed quickly and the store was clean and plenty of assistance. Easy check out and suggestions on what to use.
by
  • Verified Purchase
  • Recommended
Juan is an excellent customer service associate
Juan is an excellent customer service associate
by
  • Verified Purchase
  • Recommended
shop at this store on my way to work when I need hardware or small items for my shop everyone alw...
shop at this store on my way to work when I need hardware or small items for my shop everyone always happy dock loader too miss Cynthia cashier always with a happy smile when I see her early morning thanks for your help
by
  • Verified Purchase
  • Recommended
clean & friendly employee store - keep up the good work
clean & friendly employee store - keep up the good work
by
  • Verified Purchase
  • Recommended
Yes everyone was friendly and helpful.
Yes everyone was friendly and helpful.
by
  • Verified Purchase
  • Recommended
The employees of this store are very relaxed and friendly That's what makes this a great place t...
The employees of this store are very relaxed and friendly That's what makes this a great place to shop
by
  • Verified Purchase
  • Recommended
Awesome customer service!!! I was very impressed with the level of professionalism of the employ...
Awesome customer service!!! I was very impressed with the level of professionalism of the employees. If you need to buy appliances - this is the store - see Ms. Laurie Hemingway, Appliance Specialist - she's a rock star! ;)
by
  • Verified Purchase
  • Recommended
the store was clean and most of the employees were friendly .
the store was clean and most of the employees were friendly .
by
  • Verified Purchase
  • Recommended
Not a favorite location but provides good service.
Not a favorite location but provides good service.
by
  • Verified Purchase
  • Recommended
I needed help buying blinds, refrigerator, paint, garden supplies and everyone so helpful. Someon...
I needed help buying blinds, refrigerator, paint, garden supplies and everyone so helpful. Someone came out to measure and install the blinds and this person let me know when he was arriving, had measurements taken and then installed in a very short period of time. The person who helped me choose my refrigerator took his time and I was so happy with the choice. I also bought a matching microwave and these were delivered by friendly and knowledgable souls. Thank you Home Depot for always going the extra mile. You are appreciated.
by
  • Verified Purchase
  • Recommended
Simon in millworks knows his stuff Katie in plumbing as well...my go to people
Simon in millworks knows his stuff Katie in plumbing as well...my go to people
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 512 reviews

Nearby Stores

Find Another Store

1066 Central Pkwy S

San Antonio, TX 78232

4.01 mi

Rental Center

(210)402-2401

Pro Service Desk

(210)402-2475

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

4909 Windsor Hill

San Antonio, TX 78239

4.93 mi

Rental Center

(210)871-7602

Pro Service Desk

(210)871-7604

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

5101 Cambray Dr

San Antonio, TX 78229

6.75 mi

Pro Service Desk

(210)523-4123

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm