#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)832-2404
Tool & Truck Rental(210)832-2411
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
435 Sunset Rd W
San Antonio, TX 78209
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Customer Store Reviews

  • 4.4
    out of 433 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (433)
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Showing 1-30 of 433 reviews
Paint Staff helpfulness
Francisco at the paint department was very helpful and kind to answer questions and savvy of knowledge about products I needed
by
    • Recommended
    Best customer service by Christina
    I have never had a better customer service representative! If you need direction on services at Home Depot Christina is your go to!
    by
      • Recommended
      Dave star employee ⭐
      Best customer service I have ever experienced at Home Depot. (All locations in S.A.) I would like to thank him for being so friendly, helpful and professional. He's a real assist. Dave in flooring.
      by
        Great service in Appliance Department!
        Timmye Nichols was thorough and patient with all of my questions.
        by
          • Recommended
          Today's Great Experience
          Today, I was approached by an employee that was extremely professional, very willing to help and stayed with me the entire time filling my list of wanted items. His name was Clarence, and he made my visit very short and sweet and located everything I needed. Hat's off to Clarence.
          by
            • Recommended
            Great customer service!
            Pat at the front is always so pleasant and helpful!
            by
              • Recommended
              Poor service
              I waited for over 39 minutes for someone to help make a simple key. No one showed up and the person that did over to help didn’t know how to use the machine and my keys didn’t work.
              by
                Great Customer Service
                Patricia Stockwell gave excellent customer service. She turn a bad experience at two other locations into a good experience.
                by
                  • Recommended
                  Customer service says alot
                  This store was the best. Everyone was so helpful and nice. Big shout out to Naomi at the customer service desk for helping me with the return and store credit card. She rocks
                  by
                    • Recommended
                    Nice & Helpful Employees
                    Needed help finding price of a plant. 3 employees went above and beyond. A young man stocking ( was a night shift employee, not dressed in HD clothing). Super nice young man, wish I had his name. And also Naomi and Mgr, Ruben in Customer Service were very helpful in getting a price for the plant. Thank you!
                    by
                      • Recommended
                      The amazing and friendly staff
                      Clarence in the lumber department went above, beyond and out of his way to help me today. Not only did he excel at his job with me today, this guy can multitask efficiently, and effectively! I overheard him on a call with another patron, and he displayed nothing but, kindness, respect, and a vast knowledge of your store and products. This employee is A+++ in my book. He made a challenging situation very easy for me today. Thank you Clarence! My house now has gutters that work! ❤️
                      by
                        Good experience
                        Si happy I ran into Rey, he was super helpful!!!
                        by
                          • Recommended
                          Happy to ship at this store
                          Happy to learn from employee knowledge
                          by
                            • Recommended
                            Home Depot
                            I order a special door they have lots of manufactures to pick from
                            by
                              • Recommended
                              Great guy in plumbing!
                              Albert in plumbing helped me today, 15 January, 2023. This is the second time he's helped me. He's very helpful, knowledgeable and takes his time to help me. I wish that he was there for all of my needs.
                              by
                                • Recommended
                                If you find Michelle
                                After 30 years of old grouch you have to beg for help, a smiling face asked if I needed help! I was blown away! Fantastic service from Michelle in the doors area ..
                                by
                                  • Recommended
                                  Customer service
                                  Michelle is friendly and very dedicated to making sure your experience is fun as well as assisting in helping me look for what I needed.
                                  by
                                    • Recommended
                                    Christmas Trees
                                    This home depot was my 2nd stop shopping for a Christmas tree for our new home... first location wanted $160+for the same tree, 2ft taller and paid half of what the first locetion wanted... It's going to be a good Christmas for my wife and grandkids...
                                    by
                                      • Recommended
                                      Customer Service
                                      Christmas Tree lot closed for associates to unload the tree truck. That in itself was not an issue. Issue was that customers were told the lot would reopen in 1 hr. Two hrs later lot still closed and associates were not sure that they would reopen.
                                      by
                                        Friendly and professional personnel
                                        Very helpful and informative
                                        by
                                          • Recommended
                                          Great customer service!
                                          I needed to replace my faucet fixture and do some tub work. I was assisted by Jackie was was very friendly, informative, and answered all my questions! She made sure I had everything I needed to complete my project/repair!
                                          by
                                            • Recommended
                                            Brought a Shed!
                                            Excellent experience with Home Depot and Tuff shed.
                                            by
                                              • Recommended
                                              NO Military Discount program
                                              I was verified and had used it before, but not they say it only works with online purchase.
                                              by
                                                Great people, with great personalities!
                                                I bought some tools today 09/22/22 and associate3 Cornell helped me sign up for a card gave me good luck because I wasn’t really in the mood for it but came out really great. Went above and beyond call the service for me and all just thank him for me!
                                                by
                                                  • Recommended
                                                  Love this location
                                                  I was in the middle of installing several sets of mini blinds and had to make a trip to find an electric screwdriver. All the associates were great and really helped me find everything I needed and suggesting other items that would help my project, which I did purchase. Thank god because it helped my project easier and faster to complete.
                                                  by
                                                    • Recommended
                                                    Lena was great!
                                                    So energetic and work friendly banter. Absolutely loved having her help me.
                                                    by
                                                      • Recommended
                                                      Like the Halloween display
                                                      I have brought several items at this location from yard tools, plants and lawn mower, weed eater and power washer. I’m supper satisfied
                                                      by
                                                        Great service and help
                                                        I picked up an order yesterday and AJ retrieved my order and even spotted a damaged corner on one cabinet and replaced it with another one. Then he even helped me load it in my vehicle.
                                                        by
                                                          • Recommended
                                                          Showing 1-30 of 433 reviews

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