Reviews for Alamo Heights #6544

Love their colorful selection of flowers, also pavers and all that is needed to get your weekend project going. This is just a lil area I wanted to fix up with plants, River rock, pavers and top soil from my Home Depot store. Next I will purchase stepping stones and smaller rocks for walkway next to this garden bed.

Francisco at the paint department was very helpful and kind to answer questions and savvy of knowledge about products I needed

The more important thing you have in this store in Alamo Heights is the people , Joselin always is very helpful, nice and a point of reference on the store, Albert is irreplaceable in Paint,, Cindy is the best at the pro cashier, so if the store doesn’t have everything the people there make the difference, thank you

Went in not knowing exactly what I needed to mount my cat wall and Stephen gave me super helpful tips and showed me everything I needed, and didn’t need, for the job!

I always get what I want and the employees are always ready to help! Great paint too!

I came in on a busy Sunday to get some keys made and buy some spray paint for a project. The minute key machine was not able to scan 2 of my 4 keys so I went over to the manual key machines and waited for someone passing to request an employee. I saw someone who looked like a manager and she said she would call someone over. I waited for a bit and someone from the cashier area noticed and asked if I needed help and I said I was waiting so she paged hardware. It was nice to get noticed and not have to leave the area to chase someone down and maybe miss whoever was called over. The woman from hardware came and was so helpful and went the extra step of wire brushing and buffing my minute keys as well!

They have the worst customer service. They treat some people like they are beneath them. Will never go to this location again

Employees made me leave an aisle so they could pull an online order that could have waited until a customer who made the effort to come into the store was finished.

Purchased heavy stepping stones- they helped me find them, purchase them and put them in my car for me! I appreciated every bit of it!

Employees are very considerate, knowledgeable, and professional. Will be returning in the future.

While we are being trained not yo seek help this store excels in employees who walk around or away from you if you look lime you need help

I had looked online for a washer and dryer. This Home Depot has nice and helpful people working there.

Hector was a great help in locating some hardware I needed. He proactively assisted me, after seeing my hands were full with two toddlers and that I was struggling to manage the two them and look for the hardware at the same time. It was nice to see an employee with initiative to help us.

People range from helpful amd friendly to liars. I needed wood cut. The guy refused and said it was against safety regulations l….before even seeing what I needed cut…and I could do it myself…that was what the cutting station was for….a nice woman passed and did it for us, NO PROBLEM!!! The guy obviously didnt want to work…he didnt care if i was there all day sawing poles…no problem for him!! If people dont want to work, they shouldnt collect a check…terrible!!!

Place is one of the more brutal stores they have, workers are friendly but if you need help with anything you’re on your own. Enjoy the wait in line, managers not willing to help in store customers when online deals undermine their purchases

Everything is always easy to find. Store is alway presentable and clean.

I selected several items for purchase in the garden center. I took the items to the register in the garden center. One of the items I selected had no price and no barcode. I hadn't noticed there was no price until the cashier was ringing up the items. She was extremely annoyed there was no barcode on it. "You're going to have to get another one." I suggested she look it up. "I don't know what it is, so I can't look it up." I told her the plants are called-hen and chickens. She glared at me and repeated her previous statement. She was completely disinterested in providing any form of customer service and made it extremely clear that my presence was incredibly annoying to her. I paid for the items that had already been rung up and went to speak to a member of management who stated he was disappointed in the employee's behavior and would discuss the incident with her. He suggested I complete a survey of my visit which I did.

I have bought several types of items in the past keep coming back since I am never disappointed

Kaitlyn in Lumber has great customer service, but felt like Garden has alota trip hazards

trying to buy spackling - 28 in stock per website; nope and employee is not helpful; bought similar product but had to return it; maybe DAP has changed labels and identifying information?

The politeness of the staff was amazing.

Whether I am shopping in person or online, curbside pickup, all area are great. The employees are extremely helpful and kind and knowledgeable! The store is clean and well organized as well!

AJ went above band beyond trying to help us with our purchase I left very pleased and will remember this store I, I normally go to walzem but he made this store my favorite by far

Naomi was extremely helpful. She recommended what I needed and I was so grateful to have her help!

This particular Home Depot has always been good to me and my family. Very friendly customer service reps

I bought several flowers today and they are always in great condition. The prices are very reasonable and the help is kind and very helpful. I love this Home Depot.

I enjoy going into the Home Depot to purchase all my items needed for my home and my job due to the satisfactory of the customer service given at the pro desk. Sonia is always helpful and always treat us like family. We enjoy coming to this Home Depot due to the fact that her customer service is always above and beyond and we are very thankful for her and her service.

The level of customer engagement at this store compared to the six other Home Depots I shop in the area make every visit feel as though they are "doing something special or provide service that was “above and beyond” your expectations".