#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(714)687-6681

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

800 N Brookhurst St

Anaheim, CA 92801

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.6 out of 490 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (490)
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Showing 1-30 of 490 reviews
Paint Department
If you ever have a need for a special paint color, be sure to ask for Ruth, she is extremely helpful and does not give up until your color is perfect. Cheers to her
by
    • Recommended
    No Rug, But Friendly Staff
    I came looking for a rug I loved online that said this particular store had a few on hand. But, no one was able to find it for me. The staff was very friendly and helpful. Bryan from flooring and carpet took the time to check stock for me and Gigi from cashier was very friendly and quick at checkout
    by
      • Recommended
      ILEANA is lovely! 💗
      ILEANA was really sweet & patient. I needed help building a privacy screen due to nosy neighbors, and she was empathetic about my situation. She walked me to each item, and explained the building process along the way. She went above & beyond! ------ June 28 ---- 6:18pm.
      by
        • Recommended
        Great Help from Associates at store 6647
        I needed help with a specific type of hose and Johnny Ring I needed to replace my new Toilet with, My house was older, however the Associate in plumbing showed me how the new universal part worked and even tips on how to install it that made the work easy
        by
          • Recommended
          Lumber
          Not enough lumber at this particular store.
          by
            • Recommended
            Good customer service
            The workers there know their stuff and don’t just point you around. A guy named Marcus and a lady named Kyle helped me in the lumber section. The guy really knows his stuff. They were both super helpful
            by
              • Recommended
              great job marcy and dillon
              very happy with what i bought
              by
                • Recommended
                Easy to navigate and find items
                It's always easy to find items here. Staff is great and helpful.
                by
                  • Recommended
                  BEST CASHIER
                  Your Cashier Doris aka MONSE at your Anaheim store at 800 N. Brookhurst store was amazing and very helpful and knowledgeable. Very friendly and courteous. By far THE BEST cashier I've ever came across at any Home Depot.
                  by
                    • Recommended
                    The best Home Depot ever!
                    I bought two items today and one of these items I had questions. The young man working here helped me and answered my questions.
                    by
                      • Recommended
                      Disgruntled Staff
                      Staff here would rather stand around and complain about the store and management then help the customers who are trying to spend money here
                      by
                        Outstanding customer service
                        Cashier Gigi was awesome. Super-friendly and able to get a "tempermental" credit card chip to work! Clone her!!
                        by
                          • Recommended
                          Great
                          Ruth was very kind and helpful and was also very knowledgeable about the work I was trying to do.
                          by
                            • Recommended
                            Amazing employees
                            I walked in I was created right away asked if I needed help with anything. I was walked to my aisle of what I was looking for in the moment.
                            by
                              • Recommended
                              Great customer service
                              I needed a new tree stand and found the tree lot stocked well. Louise at customer service was there quickly to offer help with my purchase .
                              by
                                • Recommended
                                Vanessa the Great
                                Vanessa provided excellent customer service. All responses were prompt and professional. The attention to detail provided by Vanessa was impressive and her customer service skills are excellent. She is an amazing asset to the Home Depot company. I can’t thank her enough! We chatted with Vanessa she was very helpful and answered all our questions concerning our return/purchases. I believe she had our interest at heart and informed us about the 12 month no interest deal when we spend over 299$.
                                by
                                  • Recommended
                                  Thank You Vanessa
                                  My family and I frequently visit the Anaheim location Store ( ). We came in for a few items for our Backyard DIY project. Well I thought we only came in for items for our DIY project. While my son and I were off grabbing items needed , my wife wandered off and noticed some beautiful Christmas decor and had to have it. However she knew it would not fit in our car with the car seats inside. Unbeknownst to me , my wife spoke to Vanessa and Vanessa stated "Here this should make it easier” and informed her that my wife would be able to purchase the decor and pick up at a later day. Which made my wife ecstatic because it was the last decor available. My wife met up with myself and my son in aisle 16, and she was all smiles. She raved about how great Vanessa was and her service , and I thought to myself “we only came in for a few items” how did I get stuck about to purchase a 250$ decor item. It’s 30 mins to closing time and we get to Customer Service desk where a gentleman started to assist us because Vanessa was multitasking helping other guest and answering questions from staff. We thought she was apart of the management team, as we stood there all we noticed was Vanessas positive attitude/kindness, it was literally the best part of the whole thing. Not only did she help us and was doing her best to assist another employee in the midst of it all. The employee that was assisting us was taking quite some time to check us out and Vanessa was so patient in showing the gentleman how to do certain purchases however the staff member was a little bit older and continued to get confused. It’s now 5 mins till closing and Vanessa very professional and politely ask the older gentleman did he mind if she took over to assist us while he prepared for closing. Vanessa was quick and efficient and got us out right when the store closed. Vanessa even offered to walk us over and assist us with obtaining our three propane tanks we just purchased and thanked us for our patience and wished us happy holidays. BEST EXPERIENCE I'VE EVER HAD IN HOME DEPOT ALL BECAUSE OF Vanessa. THANK YOU Vanessa FOR GIVING MY WIFE AND I THE BEST CUSTOMER EXPERIENCE WE HAVE EVER HAD IN HOME DEPOT!! We Thank You for your knowledge and service Vanessa . Continue to do great things and always with a smile. TO THE MANAGERS: Other employees should watch and learn from Vanessa and how she interacts with customers. Hopefully they follow her lead.
                                  by
                                    • Recommended
                                    Amazing customer service
                                    The employee in the painting section when far and beyond what was expected. People like this should get a raise.
                                    by
                                      • Recommended
                                      Clean Store, Helpful Employees, Fair Prices
                                      I went to the Anaheim Store on Brookhurst and it was extremely well kept. All of the employees were keeping themselves busy, but not so busy that they were able to pause and help me look for umbrellas. When I found them they were very well priced and good quality. The long umbrellas and they were more than half of the price of the tiny short umbrellas I saw at two other places I went to just before. I was able to buy one for my friend. I always come to this Home Depot if I have anything I need that they would have.
                                      by
                                        • Recommended
                                        Worst customer service ever
                                        Trained your service desk people to behave good. Girl name Vanessa called me to help to do my return was behaving like I don’t have receipt, it was their one of the item having missing tag and she said we can’t take it back if it has no tags on it. I told her it is in my receipt but she was lazy to do receipt lookup, other girl name Elondra was check my stuff like that I steal it from somewhere, she was giving me wired looks. Always worst experience with service desk
                                        by
                                          Amazing
                                          Tam was the flooring gentleman that helped me ...I am a first time home owner and Tam was amazing answered ally questions with no hesitation...he was so friendly as was Danielle the cashier at the self check out they made this so much easier than many times before ...thank u both - DIY GIRL
                                          by
                                            • Recommended
                                            Very helpful staff
                                            Great help and great experience every time I shop there.
                                            by
                                              • Recommended
                                              Neat and clear to view items
                                              So glad about specials on tools
                                              by
                                                • Recommended
                                                very good customer service
                                                by
                                                  • Recommended
                                                  This is for reviewing Jeremy Vanam’s very professional services, polite, passion, and on time.
                                                  by
                                                    • Recommended
                                                    Ruth last name starts with C
                                                    helped me find right connection
                                                    by
                                                      • Recommended
                                                      Kylie Assistant manager
                                                      If you ever need assistance at the Anaheim store that requires an assistant manager, be sure to ask for Kylie, she truly is the best.
                                                      by
                                                        • Recommended
                                                        Great Employees
                                                        Jacob up was very helpful. He was very knowledgeable about his work and took the time to help men thank you
                                                        by
                                                          Great service and selection
                                                          Bought a whirlpool dish washer from Bryan. Great selection, service and price. Installation was as promised. Very happy.
                                                          by
                                                            • Recommended
                                                            helpfullness
                                                            We love going to this store. Everyone is so very helpful and they all know the store and where everything is located.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 490 reviews

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