Reviews for Avondale #441

I prefer to shop at your store over your major competitor (Rhymes with “Woes”) and the smaller hardware stores because of the amazing selections and wide varieties of differing products you offer. Your products and isles are more open and organized and I don’t feel like I’m on a treasure hunt through a puzzle maze of North-South/East-West product isles at Woes.

Flowers. Round up , Weed eater and Plumbing items

I purchased a couple of special-order cabinets from Home Depot. The designer Oralia was experienced and easy to work with. I appreciated her experience and who was able to do my small design and quickly quote and sell it to me on the first meeting, I buy a lot of cabinets for my own and other projects I do. I love the Masterbrand lines which is what I purchased. When they came in I picked them up and Jackie assisted me with getting them from the receiving dock and into my SUV. They are already installed in my walk in Pantry. The cabinets are nice and came in without any issues.

Very helpful customer service

Always happy with my purchases, never had a problem.

Im an exterior contractor and ive used different high end products and been buying a lot at home depot , you will be surprise how many products they carry or can get for you! Sébastian at sales PRO in Bellevue store has been a great help He can get anything that you'll need, I highly recommended.

I always have a good experience when visiting this location. Employees are always willing to help me with my needs.

Great store. It has everything a home owner needs or even wants.

Dan helped my friends and I with our physics project and was extremely helpful and a funny guy. Positive attitude.

Really happy with the stock

Pro Team is excellent and very nice.

Asked about the price of fridge to employee. Directed me to another who was helping another customer. Never received help. Plenty if employees around the area but they all seemed engaged with other tasks. Did not feel valued as customer looking for a price of a fridge i was looking at. Walked away after waiting 20 mins. Poor customer support. Requires the depot to have more robust training. Seems customer are last. Checking out was horrible one line for self check out. Poorly organized.

They used to have a good Veterans discount policy. The new policy makes a SHAM of the phrase " VETERANS DISCOUNT " as the discount is all most non existing. they are not helping us VETS like there advertising implies.

Life this store. They always avail themselve to answer my questions and walk me to the aisle I need to find a product.

Having to use self checkout is not customer positive experience for me. in fact the line to do so was at least 15 minutes long. it seems after 5pm the store basically manned by people stocking and not really there to help the customer several of the sale item i came in for were just never at this store and the store that did have them was across town.

When you need help they are ready to help you and they are polite.

Store look clean and organized and prices were reasonable!

Gary in lumber provided the best customer service I’ve ever received from a business. Thank him and give him a promotion and pay raise!

Prodesk at Avondale is second to none!

I went to the paint desk the other day and Patrick gave me expert advice and an exact color match. This will save me time, money and I will be happy to shop at this store going forward!

I work for a tiny home builder. I am responsible for purchasing all the items to build the tiny homes. With the current supply chain issues it can be challenging to obtain product. The Pro Team lead by Jacob is very helpful and happy to assist in ordering difficutl to obtain items, set up delivery and they go out of their way to keep me informed of upcoming deliveries. I rely on my Pro Team to help me every week.

Love coming to this location, employees are friendly and the store is clean and well organized

Always find what I need great place to shop for that hard to find item.

I visited the appliance section and was helped promptly, and the staff was friendly.

My visit was quick and easy thanks to well trained staff. PJ simplified my shopping. Thank you!

Employee in electrical department was very helpful

Had a difficult time finding storage boxes and trying to get help but when it was time to check out, this store really shined. Thanks to a cashier named Monica up front she was quick to handle the lines and made the check out experience fast and fun.

Gabriel came to my assistance a few minutes after I showed up at the Appliances section. I gave him my criteria for a refrigerator and we went shopping. He showed me several choices that were about right and I almost settled for one that met most of my needs. Most salespeople would have rushed me to sign on the dotted line. Gabriel, however, asked me if I was going to be totally happy with this choice. After thinking a minute, I determined that I would not. We looked a little bit more and found my perfect refrigerator. To add to this, once I went home and look at my choice, I realized that I hadn't picked the correct color. I called Gabriel. He had me come back into the store and in a matter of minutes, we had a new order in place with my corrected color. Gabriel went above and beyond what most salespeople would have done and was a joy to work with.

Tara was helpful and friendly.

I love it when i check out at this place the ladies at the front are always helpfull especially the one thats short and has curly hair always has a smile on her face and a positive additude she actually helped me create an account and set up my military on my phone as busy as you guys get she took the time to help me I appreciate her so much because I asked other people to help and they just told me they can't they are busy at the moment but not her I believe her name was Monica I really appreciate her and her time.