#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(972)913-3502

Rental Center

(972)913-3508

Store Hours

Mon-Tue:
6:00am - 11:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 11:00pm

Sat:
6:00am - 11:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12005 Elam Rd

Balch Springs, TX 75180

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Customer Store Reviews

  • 4.4 out of 640 reviews
84%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (640)
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Showing 1-30 of 640 reviews
need to keep stock in order
need to keep stock in order
by
  • Verified Purchase
  • Recommended
I love the fact that this store is a smaller store and therefore am able to go from one departmen...
I love the fact that this store is a smaller store and therefore am able to go from one department to another to get ideas and at the same time purchase like a light bulb or soil for my plants and pay my bill. If I have questions about anything I'm able to get assistance quickly too.
by
  • Verified Purchase
  • Recommended
Good Store and staff
Good Store and staff
by
  • Verified Purchase
  • Recommended
Cynitha was fablous freindly, smile radiant.. I look talking to her everytime I come in the store.
Cynitha was fablous freindly, smile radiant.. I look talking to her everytime I come in the store.
by
  • Verified Purchase
  • Recommended
When I walked in to the store and I requested for help Alexis Navarro was really helpful. He help...
When I walked in to the store and I requested for help Alexis Navarro was really helpful. He help me find all I needed for my closet. I highly rcomend this guy! Give him 5 stars!!
by
  • Verified Purchase
  • Recommended
great store
great store
by
  • Verified Purchase
  • Recommended
I love the Balch Springs TX location, It's local and easy to get to. Always friendly, helpful a...
I love the Balch Springs TX location, It's local and easy to get to. Always friendly, helpful and knowledgeable staff with that added down home feeling instead of a big chain store atmosphere. And I have never encountered any female snobbery by the employees, in a line of business that has traditionally been primarily male dominated customer base.
by
  • Verified Purchase
  • Recommended
Great helpful friendly employees. great location lots of fast food close by and gas station. con...
Great helpful friendly employees. great location lots of fast food close by and gas station. convenience store close by.Kroger grocery store just down street. just about find any thing at this location
by
  • Verified Purchase
  • Recommended
rate 10, enjoyed my visit, I will be back I learned a lot,,
rate 10, enjoyed my visit, I will be back I learned a lot,,
by
  • Verified Purchase
  • Recommended
I really appreciate the friendly employees. They make you feel welcome when you enter the store ...
I really appreciate the friendly employees. They make you feel welcome when you enter the store and are quick to help you find what you are looking for. This is really helpful to me becausr I do not know very much about building material. They are always ready to help me to find what I need.
by
  • Verified Purchase
  • Recommended
Hone Depot store is where u find everythjng u need.
Hone Depot store is where u find everythjng u need.
by
  • Verified Purchase
  • Recommended
The store is clean , great customer services.
The store is clean , great customer services.
by
  • Verified Purchase
  • Recommended
Everyone is very helpful and friendly, the store is clean and easy to move within the isles. Alex...
Everyone is very helpful and friendly, the store is clean and easy to move within the isles. Alex R. always with a smiling face, no matter which department he might be, is willing to help a customer. Say hello to Alex when you see him!
by
  • Verified Purchase
  • Recommended
This is the closest Home Depot so I see the employees in various departments frequently. They are...
This is the closest Home Depot so I see the employees in various departments frequently. They are to a person helpful and knowledgeable in their areas and patient with my unending questions!!! They will interrupt what they are doing if they can and help figure out what I need for my projects or just where something is. It simplifies finding things, especially as large as the store is. One lady in the paint department recently spent some time helping me figure out which method of stripping and painting my fence was going to be best and which product was preferable for my particular problem. In my eternal bewilderment with house projects, she was a blessing!!! I don’t remember her name, sadly. It is the Balch Springs paint department. Both ladies in that department are always knowledgeable and helpful! The men are as well, but these two ladies are able to understand my garbled explanations!
by
  • Verified Purchase
  • Recommended
FRIENDLY AND HELPFUL STAFF!
FRIENDLY AND HELPFUL STAFF!
by
  • Verified Purchase
  • Recommended
Best store in the metroplex store is clean organized and everything is easy to find
Best store in the metroplex store is clean organized and everything is easy to find
by
  • Verified Purchase
  • Recommended
This store is always clean, well stocked and employees are helpful
This store is always clean, well stocked and employees are helpful
by
  • Verified Purchase
  • Recommended
Any help needed is always available. Store is orderly and clean. Always seem to find it hard to...
Any help needed is always available. Store is orderly and clean. Always seem to find it hard to focus on just the things I came in to buy. Enjoy just looking at new things.
by
  • Verified Purchase
  • Recommended
Thanks for always ready to service! Love my store, Home Depot.
Thanks for always ready to service! Love my store, Home Depot.
by
  • Verified Purchase
  • Recommended
Happy customer
You have some great employees at this location. I feel very I feel very confident in coming here the employees make me feel welcome each and every time I visit this location thank you very much for your service in our community
by
    The management and employess at this store go well beyond what is needed by the customer. I have ...
    The management and employess at this store go well beyond what is needed by the customer. I have shopped there for over 10 years and never had a problem or concern that was not resolved.
    by
    • Verified Purchase
    • Recommended
    Great
    Good store to shop in can get the right kind of help
    by
      I was there Sunday 8-6 and was treated badly by the garden staff. The shelves were not stocked a...
      I was there Sunday 8-6 and was treated badly by the garden staff. The shelves were not stocked and the staff was standing around talking instead of fronting shelves or restocking. I have never had such a bad experience at this store! I would rather drive out of my way to anther store than be treated like that again!
      by
      • Verified Purchase
      Cynthia provided great customer service and her skills as a cashier are exceptional.
      Cynthia provided great customer service and her skills as a cashier are exceptional.
      by
      • Verified Purchase
      • Recommended
      I Love this store..
      I Love this store..
      by
      • Verified Purchase
      • Recommended
      sales are great and the employees will go over board to help you. also the store is very clean
      sales are great and the employees will go over board to help you. also the store is very clean
      by
      • Verified Purchase
      • Recommended
      Every time I shop at Home Depot (which is often) I antisapate a wonderful expierance! I have an ...
      Every time I shop at Home Depot (which is often) I antisapate a wonderful expierance! I have an account which I need to use more often, because of some much to choose from. Continue to hire nice people! I will soon be bying my flooring and water heater at the BALCH SPRINGS store, ( and please promote "CYNTHIA", she is very people orientated!
      by
      • Verified Purchase
      • Recommended
      Great Assistants
      Great Assistants
      by
      • Verified Purchase
      • Recommended
      they have always been very helpful to me when I go in... and when I need some wood cut to a parti...
      they have always been very helpful to me when I go in... and when I need some wood cut to a particular size, they are always helpful and willing to cut what I need and when looking for something, they are always helpful at pointing me in the right direction or taking me to what I need...
      by
      • Verified Purchase
      • Recommended
      There were enough clerks to help today, especially in paint (where they know enough to tell you w...
      There were enough clerks to help today, especially in paint (where they know enough to tell you when you don't know and choose the wrong paint/base/etc.) and at the cash registers. Cynthia (my cashier) was great, and the cashier next to her came to the aisle to ask if I was ready to check out (I wasn't, so I don't know her name). Not a bad visit for a home improvement store.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 640 reviews

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