#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(503)526-8428

Rental Center

(503)646-1525

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

13700 Nw Science Pk Dr

Portland, OR 97229

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 489 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (489)
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Showing 1-30 of 489 reviews
Great experience with "Ruben" a young man with a head on his shoulders! Ruben is an asset to thi...
Great experience with "Ruben" a young man with a head on his shoulders! Ruben is an asset to this location--hope that someone realizes that. He made things smoother while we were dealing with "SEAN" cust ser, Ruben because of people like you we will continue shopping at this location, You deserve a gold star for this one! Thanks so much
by
  • Verified Purchase
  • Recommended
Thank you Josiah and store #4001 for going the extra mile for us today in acquiring all the items...
Thank you Josiah and store #4001 for going the extra mile for us today in acquiring all the items we needed. Everyone was friendly and helpful, especially with those hard to find items!! Great customer service!!
by
  • Verified Purchase
  • Recommended
I was looking for a respirator that fit under a welding mask and asked an associate nearby the we...
I was looking for a respirator that fit under a welding mask and asked an associate nearby the welding supplies where they might keep them. His reaction was to ask why I needed one for welding. When I tried to explain the toxic gasses produced from welding with electrodes and their affects on the human body, he interrupted me to tell me that he, himself, never uses a respirator when welding and that I shouldn't do it if it irritates my lungs that much. I don't know what kind of welding he thinks he is doing, but heating up metal to the point of it melting produces harmful gasses on its own. When you add to the mix metals that have come in contact with other toxic chemicals or the flux surrounding the electrodes, respiratory health is not to be shrugged off. If he is telling people not to bother, he's going to be the source of a lot of hospital visits. Time was a issue, so I still found what I needed in the painting section, but the interaction pained me so much that I'm tempted to return it. I know I will definitely avoid stepping into that store in the future, and it frankly makes me wary of Home Depots customer service practices as a whole. I am VERY disappointed.
by
  • Verified Purchase
Visits to this store always go smoothly. I get in, show what I want, and people help me find it. ...
Visits to this store always go smoothly. I get in, show what I want, and people help me find it. The elderly guy at the entrance is awesome. No matter what item I am looking for, he knows where it is. It is a joy to see this man help others with friendliness and skill, all day long.
by
  • Verified Purchase
  • Recommended
Employees were very helpful and friendly.
Employees were very helpful and friendly.
by
  • Verified Purchase
  • Recommended
Hugh at the Beaverton Home Depot did a special job, was very friendly and charged nothing for the...
Hugh at the Beaverton Home Depot did a special job, was very friendly and charged nothing for the service
by
  • Verified Purchase
  • Recommended
Unlike other Huuuuge Home Depots - this is much smaller - more neighbourly. Excellent Customer Se...
Unlike other Huuuuge Home Depots - this is much smaller - more neighbourly. Excellent Customer Service from the moment you enter. I drive 3 miles from my closest Home Depot to shop here
by
  • Verified Purchase
  • Recommended
Friendly and knowledgeable associates.
Friendly and knowledgeable associates.
by
  • Verified Purchase
  • Recommended
Aaron in the Lumber department is Amazing!
Aaron in the Lumber department is Amazing!
by
  • Verified Purchase
  • Recommended
Rude employee
Kristen, a middle aged woman working customer service, was extremely rude to me. I was returning a piece of pvc pipe and a connector and she complained that the connector was hard to get off, saying it seemed like I "jammed it on there." She almost refused to return the piece, saying she couldn't find out on my receipt. She finally was able to find it. She was rude and unpleasant the entire time, without apologies. Very bad experience.
by
    Great Customer Service at this store! Very knowledgeable & friendly staff!
    Great Customer Service at this store! Very knowledgeable & friendly staff!
    by
    • Verified Purchase
    • Recommended
    I love this store. I need a lot of help finding things. They are always very helpful. I like t...
    I love this store. I need a lot of help finding things. They are always very helpful. I like the door greeters too. They know where everything is. I love the garden center too. Very healthy plants.
    by
    • Verified Purchase
    • Recommended
    NO VARIETY OF VEGTABLE PLANTS. NO VARIETY OF ANY TOMATOES: WHERE ARE THE EARLY GIRLS, ROMA'S, BEE...
    NO VARIETY OF VEGTABLE PLANTS. NO VARIETY OF ANY TOMATOES: WHERE ARE THE EARLY GIRLS, ROMA'S, BEEF STAKE TOMATOES? NONE!! I VISITED 3 DIFFERENT DAYS IN A 2 WEEK TIME. NO REGULAR CUCUMBER PLANTS!! GET A GROWER THAT PROVIDES "VARIETY!"
    by
    • Verified Purchase
    Great customer service !
    Great customer service !
    by
    • Verified Purchase
    • Recommended
    THE EMPLOYEE ARE ALWAYS SO HELPFUL! GARDEN DEPARTMENT NEEDS TO HIRE DIFFERENT GROWER FOR VEGTABL...
    THE EMPLOYEE ARE ALWAYS SO HELPFUL! GARDEN DEPARTMENT NEEDS TO HIRE DIFFERENT GROWER FOR VEGTABLE PLANTS.
    by
    • Verified Purchase
    All the associates I could see were really hustling to reach all the customers they could. I saw...
    All the associates I could see were really hustling to reach all the customers they could. I saw lots of smiles on the employees faces and it looked like they were taking at least a little time to get to know, or have a conversation with, each customer.
    by
    • Verified Purchase
    • Recommended
    Associates were extremely helpful and friendly.
    Associates were extremely helpful and friendly.
    by
    • Verified Purchase
    • Recommended
    Fast, Efficient & Friendly.
    Fast, Efficient & Friendly.
    by
    • Verified Purchase
    • Recommended
    The many helpful, skilled employees help us get everything we need to make our homeowner projects...
    The many helpful, skilled employees help us get everything we need to make our homeowner projects big successes. We appreciate their willingness to share their experience, their genuine caring and desire to help, plus their gentle sense of humor. This store seems to make a big effort to hire intelligent, experienced people. We appreciate it.
    by
    • Verified Purchase
    • Recommended
    Talked with a sales associates in kitchen appliances. Inquired about a cooktop.
    Talked with a sales associates in kitchen appliances. Inquired about a cooktop.
    by
    • Verified Purchase
    • Recommended
    With assistance from employees in two different areas of the store I was taken to the products I ...
    With assistance from employees in two different areas of the store I was taken to the products I was looking for. This store is always clean. Associates were always friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    Clean store, Good service employees. Good price. Store employees friendly and helpful. The produ...
    Clean store, Good service employees. Good price. Store employees friendly and helpful. The products easily to find.
    by
    • Verified Purchase
    • Recommended
    Great customer service.
    Great customer service.
    by
    • Verified Purchase
    • Recommended
    Favorite Home Depot
    Clean store, friendly faces, lots of help, exactly what I need. This IS the store you are looking for!
    by
      • Recommended
      good stuff
      good stuff
      by
      • Verified Purchase
      • Recommended
      fun times
      fun times
      by
      • Verified Purchase
      • Recommended
      very helpful
      very helpful
      by
      • Verified Purchase
      • Recommended
      has wood
      has wood
      by
      • Verified Purchase
      • Recommended
      cool help here
      cool help here
      by
      • Verified Purchase
      • Recommended
      good ppl
      good ppl
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 489 reviews

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