#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(816)318-2104

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1306 E North Avenue

Belton, MO 64012

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 489 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (489)
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Showing 1-30 of 489 reviews
Excellent help man in plumbing
came to the check out with a heavy duty flaring tool stop me from making a mistake in leu of using compression fitting.
by
    • Recommended
    Terrible Experience
    I could not walk down an aisle without being harassed by an employee. Customers are not allowed to just shop/browse anymore. 5 different employees stopped and asked me questions/if I needed help. At the self-checkout, it was the same thing. I could not just purchase and go, I had to deal with another employee.
    by
      Look for Jacob
      Jacob was so helpful. we often continue depot and have no customer service. Jacob went above and beyond until we had everything we needed.
      by
        • Recommended
        Love this store
        This is my favorite Home Depot in the Kansas City area. Always well staffed and stocked. Store employees are friendly and knowledgeable.
        by
          • Recommended
          Horrible employees
          Spent near $1000 in the Belton store and my grandson and I was followed around the store. When we got to the register to pay for my stuff, it was insinuated and I was made to feel that I was being accused of stealing something. This store is the absolute worst. If I could rate this store less than one star I would do so.
          by
            Amazing availability of product. (Odd ball items as well)
            I love Belton home depot. They always seem to have exactly what I need.
            by
              • Recommended
              Friendly Staff
              Flooring associate Consuelia was very friendly and helpful. Customer service employee (didn’t get her name) was very helpful with several questions I had.
              by
                • Recommended
                Excellent Customer service.
                Great help from Consuelo over the telephone. Returned our calls quickly with everything we needed to know. Thanks so much!
                by
                  • Recommended
                  GREAT CUSTOMER SERVICE
                  I have lived in the area for 15+ years and I have always had a fantastic time when I come to the Belton location they always go above and beyond when it come to helping their customers I really appreciate it
                  by
                    • Recommended
                    Great Costumer Service
                    I came looking for a new refrigerator. Consuelo was amazing. She help me find the perfect one for what I needed and my price range. She was friendly and made me feel appreciated.
                    by
                      • Recommended
                      Great customer experience
                      Khrushchev and Alan went beyond the call of duty, helping me with decisions and things I needed for my new project. They were friendly and went beyond to help me get my things and get them to the car all with a smile on their face. Great job!
                      by
                        • Recommended
                        Customer Setbice
                        The Home Depot team customer service is extrodinary
                        by
                          • Recommended
                          Great Home Depot To Shop At!!
                          Fantastic service I shop at other Home Depot's, in KCMO (31st Street & Bannister) very often, depending on where the property that I am working on is located, but hands down the Belton Home Depot has enough staff floating around to assist, the staff were super knowledgeable, the store was clean, well stocked and organized better than any of the other's that I frequent. The other stores need to model after this location.
                          by
                            • Recommended
                            Customer service
                            Multiple employees stepped up today to give us a hand. Very friendly. Check out in pro department Kelli,was very friendly.
                            by
                              • Recommended
                              Excellent Customer Service
                              Went to purchase some appliances at Home Depot today and Rachelle helped us with our purchase. From start to finish she was very kind and polite and genuinely seemed to want to help us and offered suggestions on products. If you need appliances, I would highly recommend Home Depot. Between the staff and the great prices, you can't go wrong!
                              by
                                • Recommended
                                Great people.
                                The people at the Belton Missouri Home Depot are amazing professional and very kind.
                                by
                                  • Recommended
                                  Consuelo was great help with washing machine purchase
                                  Entire department quickly became involved in my whirlwind purchase. Got me loaded and out of the store quickly offering me solutions to my challenging needs. Thank you
                                  by
                                    Great service amazing people
                                    Wonderful engaging team of employees
                                    by
                                      • Recommended
                                      Awesome Helpful Employees
                                      I always have a great time in this store. So many helpful people eager to point me in the direction I need.
                                      by
                                        • Recommended
                                        My favorite Home Depot
                                        Every time I've been to this location I've never had any issues. They seem to be well staffed and have very knowledgeable employees. The store is also always very clean and easy to navigate through.
                                        by
                                          • Recommended
                                          Need help in solving a hardware need… see Hector
                                          I have a bleacher seat that came apart, and I really needed to see if it could be fixed because of some missing screws etc. Hector kindly approached and inquired to see if I needed help. I did. He so kindly looked at the repair needed, found the best way to repair it, and did. I do not think it will ever come apart again. Thank you, Hector.
                                          by
                                            • Recommended
                                            Very good experience
                                            Very good sales assistance and on time delivery of item.
                                            by
                                              • Recommended
                                              Excellent Customer Service
                                              Kim provided excellent customer service. In this day and age of self checkout, Kim could have done nothing other than observe, instead she jump right in, rang me up and bagged my items. She did this with a beautiful smile on her face. She also thanked me for my business. This type of service is nearly extinct. Kim, thanks for showing excellent customer service can still be provided to HD customers!!!
                                              by
                                                Tami in paint is awful
                                                We visited the Belton store today to get some paint and some flooring to redo our bathroom. I was looking for a specific paint color and ask Tami a question as to where I could find it. She stared me blankly in the face for about 10 seconds before pointing in the direction of the samples. When I picked up my colors, I brought the papers up to the counter. She proceeded to sip her coffee, type a text message and point to the options (flat, eggshell etc) while in the middle of explaining that I wanted egg shell she literally walked away and helped somebody else. Once we made it to the checkout and I was able to speak with a manager, Matt, our experience got much better. He was very knowledgeable and helped us pick out a couple things we were missing, and Heidi was able to help us at the checkout she was also extremely kind and very apologetic for our issue with Tami in the Paint department. So kudos to Matt and Heidi. Tami you need to find a different job…. that doesn’t involve customer service.
                                                by
                                                  • Recommended
                                                  Thanks
                                                  I was in the store December 10, 2023 to purchase an extension cord/power strip with a flat plug needed to fit into a tight space behind furniture. I found what we needed at a very reasonable price. When I went to the self checkout, I could not locate the code to scan. So, I went to customer service where Asher helped me (he removed the cord from the wrapping and found the code). I appreciate the good value and Asher's assistance.
                                                  by
                                                    • Recommended
                                                    Customer service
                                                    Lola and Matthew are the best. They were the only ones who were able to help me.
                                                    by
                                                      Excellent Customer Service and Follow-through
                                                      Purchase a tool cabinet as a gift over the phone. Called in and spoke with Britt and Crystal. They were terrific to work with and great follow up. Thank you for making a phone purchase smooth and easy!
                                                      by
                                                        • Recommended
                                                        Great store
                                                        Such friendly and helpful employees. Large selection of merchandise at good prices.
                                                        by
                                                          • Recommended
                                                          Rowen was extremely helpful
                                                          Despite a company wide system glitch Rowen helped me get the item I needed and was extremely patient and helpful during the 3 hours I was there. As the mother of a transgender child I was disappointed that Rowen’s coworkers kept misgendering him. Rowen handled it with Grace and professionalism!
                                                          by
                                                            • Recommended
                                                            Thanks Ron
                                                            Happy about my purchase of grass seed and equipment.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 489 reviews

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