#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(856)719-2200

Rental Center

(856)719-2202

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

116 Walker Ave

West Berlin, NJ 08091

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 417 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (417)
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Showing 1-30 of 417 reviews
EMPLOYEES DESERVE MUCH OF THIS CREDIT . . .CUDOS
EMPLOYEES DESERVE MUCH OF THIS CREDIT . . .CUDOS
by
  • Verified Purchase
  • Recommended
Store is clean considering how busy they have been during these trying times. And Employees are v...
Store is clean considering how busy they have been during these trying times. And Employees are very helpful and friendly.
by
  • Verified Purchase
  • Recommended
The store is always well stocked with a great selection.
The store is always well stocked with a great selection.
by
  • Verified Purchase
  • Recommended
Great Employees! They really do care for their customers! thanks for the great service!
Great Employees! They really do care for their customers! thanks for the great service!
by
  • Verified Purchase
  • Recommended
I have never written up Home Depot in a negative light, always positive. My recent visits have b...
I have never written up Home Depot in a negative light, always positive. My recent visits have become less and less pleasant, bordering on unpleasant. The shopping part of my visits is still fine, entering and exiting is almost painful. I sincerely wish I had an answer for the failures, but I only see things from a shopper's perspective.
by
  • Verified Purchase
Great staff, very helpful
Great staff, very helpful
by
  • Verified Purchase
  • Recommended
Works great under pressure (workers in customer service). Pleased with the help
Works great under pressure (workers in customer service). Pleased with the help
by
  • Verified Purchase
  • Recommended
My only employee interaction was with Ksenia(?) and she was sweet and helpful. It makes the say ...
My only employee interaction was with Ksenia(?) and she was sweet and helpful. It makes the say seem so much brighter when you're greeted with such enthusiasm. Thank you!
by
  • Verified Purchase
  • Recommended
The Berlin Homedepot.... They bend over backwards too satisfy the customer.
The Berlin Homedepot.... They bend over backwards too satisfy the customer.
by
  • Verified Purchase
  • Recommended
Nice people making an effort at a time I'm sure they'd rather be home. Thank you for being there ...
Nice people making an effort at a time I'm sure they'd rather be home. Thank you for being there during a National crisis!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
AGOOD PLACE TO SHOP. I AM ALWAYS THANKED FOR MY SERVICE BY SOME ONE AT THE CHECKOUT
AGOOD PLACE TO SHOP. I AM ALWAYS THANKED FOR MY SERVICE BY SOME ONE AT THE CHECKOUT
by
  • Verified Purchase
  • Recommended
1 found this review helpful
They are always there to help you.
They are always there to help you.
by
  • Verified Purchase
  • Recommended
We have been going to the Berlin Home Depot for many years. We have found it to be stocked with t...
We have been going to the Berlin Home Depot for many years. We have found it to be stocked with the products we need better than other such stores in the area. The employees here are pleasant and very willing to help. I highly recommend the Berlin Home Depot and believe you will be as satisfied in shopping there as my family and I have been..
by
  • Verified Purchase
  • Recommended
The customer service at this particular Home Depot is unparalleled. They really go above and beyo...
The customer service at this particular Home Depot is unparalleled. They really go above and beyond to help you out. You can always find someone around to help you. I really appreciate it.
by
  • Verified Purchase
  • Recommended
Great store! Plenty of sales associates. Always clean and we'll stocked! Maryellen at service ...
Great store! Plenty of sales associates. Always clean and we'll stocked! Maryellen at service desk extremely helpful!
by
  • Verified Purchase
  • Recommended
My daughter and I went shopping for bathroom fixtures. The store manager, Terry, patiently answe...
My daughter and I went shopping for bathroom fixtures. The store manager, Terry, patiently answered our questions and concerns. With his help, we confidently made our selections and are thrilled with our purchase. Even the cashiers made us smile!
by
  • Verified Purchase
  • Recommended
The employees, from the Store Manager, down to the cashiers, are always amazing. This is a very w...
The employees, from the Store Manager, down to the cashiers, are always amazing. This is a very well run store. Staff is professional, knowledgable, and friendly. The shelves are neat and well stocked. If you need help, there is always an employee nearby ready to help you and they all spend lots of time answering questions until everything you need is fully resolved.
by
  • Verified Purchase
  • Recommended
We had a great experience ordering custom blinds. The sales rep went through every option availab...
We had a great experience ordering custom blinds. The sales rep went through every option available to us so we could compare products and make informed choices.
by
  • Verified Purchase
  • Recommended
helpful personnel
helpful personnel
by
  • Verified Purchase
  • Recommended
The Home Depot is very clean and any material that I need for my jobs are generally located in th...
The Home Depot is very clean and any material that I need for my jobs are generally located in the same area which saves me time and money from running around! If I need professional help or guidance there’s somebody there to answer my question satisfactory.
by
  • Verified Purchase
  • Recommended
They have great customer service
They have great customer service
by
  • Verified Purchase
  • Recommended
Never a problem and everyone I ask for help is only too happy to.
Never a problem and everyone I ask for help is only too happy to.
by
  • Verified Purchase
  • Recommended
The minute we entered the store we were asked if the gentleman in a scooter could help us find so...
The minute we entered the store we were asked if the gentleman in a scooter could help us find something. I gave him the light bulb and off he went right to the selection of bulbs. He called another gentleman and the second one picked it right up out of the display matching the bulb we needed. Boom! It was done that fast. A big box store with all the convenience of a mon and pop store on the corner!
by
  • Verified Purchase
  • Recommended
We have been using this store for years.
We have been using this store for years.
by
  • Verified Purchase
  • Recommended
The visit to the store was overall satisfying as I found everything on my list.
The visit to the store was overall satisfying as I found everything on my list.
by
  • Verified Purchase
  • Recommended
The West Berlin store staff is excellent. They are all very friendly and helpful. Everyone knew, ...
The West Berlin store staff is excellent. They are all very friendly and helpful. Everyone knew, with laser precision, exactly were the products I was looking for were. The store was clean and well stocked, even after the crazy Christmas shopping season. The best part for me was the interaction with Cashier Frances before I left. She was kind, helpful and funny. She allowed me to park a full cart in her area while I filled another before checking me out and wishing me luck and success in the new year. And also an added bonus, a Chick-fil-A in the connecting parking lot!
by
  • Verified Purchase
  • Recommended
i would recommend home depot for all your handyman tools landscaping home etc............shopping...
i would recommend home depot for all your handyman tools landscaping home etc............shopping in their store is friendly and very helpful in finding what you need and giving feedback to help with whatever your doing its very convenient and easy to get to
by
  • Verified Purchase
  • Recommended
nice people
nice people
by
  • Verified Purchase
  • Recommended
Employees are friendly and helpful. They offer suggestions to help you with whatever project or n...
Employees are friendly and helpful. They offer suggestions to help you with whatever project or need you have.
by
  • Verified Purchase
  • Recommended
Always helpful, even when I arrive late and the associates justifiably have one foot out the door...
Always helpful, even when I arrive late and the associates justifiably have one foot out the door. That's not a criticism, I'd be in the parking lot!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 417 reviews

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