#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(830)249-1904

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

633 W Bandera Rd

Boerne, TX 78006

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 522 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (522)
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Showing 1-30 of 522 reviews
Great sales people
Michelle and Shirley are wonderful. They are very helpful. You are lucky to have such great employees.
by
    • Recommended
    Great sales!
    Wonderful sales and great product choices.
    by
      • Recommended
      Excellent Service
      Valerie in appliances & Ernie at customer service desk provided excellent service kind, polite, helpful! Didn't judge us because we were buying stove & under $575 each based on our budget. They are a blessing to thus store providing service above & beyond expectations!
      by
        • Recommended
        Excellent Service
        I was helped by Josh Holm who helped me selecting the drip irrigation products. he was very patient with my questions and was avaialble mentally and was listening very keenly to help me. I am very satisfied with Josh's service,
        by
          Best Experience Ever!!!
          Need a anything at the pro desk? Jeremy is your man!!! He provided the best experience I've ever had anywhere. Extremely efficient, professional, kind, patient and sincere. He stands by his word and calls you back when he says he will.This man cares about the customer, his job and the company he works for. Because of Jeremy I'm a Boerne HD customer for life!!!!
          by
            • Recommended
            Excellent customer service
            Alison was helpful and informative about the product. She was excellent and very knowledgeable. I will only shop at this store because of her! Thank you Alison!!!!!!!!!
            by
              • Recommended
              Best of the Best Store!
              This is Definitely the Store you want to shop at! They are Spot on in there handling of Any Issues or Projects you might have.
              by
                • Recommended
                customer service
                My return, couldn't have been easier or more pleasant.
                by
                  • Recommended
                  Inconsitant customer service
                  The level of customer service varies from employee to employee.
                  by
                    • Recommended
                    Great experience
                    I bought a washer and dryer and their staff was very informative and got us in and out in a timely manner. Very clean environment, clean restrooms and so many friendly employees. I shop here often. They always have everything I need in stock.
                    by
                      • Recommended
                      Great help at Home depot
                      Great service at Home Depot. They’re busy but they’ll kindly help if you ask them.
                      by
                        • Recommended
                        Love this place!
                        Every time we go into this store employees address us almost immediately and see if we need help. On this visit we purchased a washer and dryer and Valerie was very knowledgeable and helpful throughout the entire process.
                        by
                          • Recommended
                          Great paint department
                          Johnny in the paint department is the best I watched him match colors meticulously. He fixed my gray paint that looked blue on my walls and it is now the perfect color of gray! I will never go anywhere else!
                          by
                            • Recommended
                            Clean lot*
                            Had small miscianious items I needed last minute
                            by
                              • Recommended
                              Mostly Back to Pre-COVID Conditions
                              Overall, because this store is very convenient to me, I shop at it frequently. Over the past couple of years, in the lumber area, the floor has been full of freight and lots of fast moving items have been out-of-stock on the floor even though the web shows availability. But, recently, things have improved markedly. Store employees are good about finding products, but a 15-minute trip often took an hour or more to get products from overstock onto the floor for me to purchase (especially building materials). Recently, that aspect has improved. Hiring levels appear reasonably back to full strength. Most store personnel are friendly and helpful. Overall, things are back!!
                              by
                                • Recommended
                                The Very Best Service in the Garden Area
                                Mike B. is the very best!!! He's usually in the Garden area of the store. I always seem to bump into him and he's always asking what I need assistance with. He is so knowledgeable and knows exactly what I need, every trip. Mike makes a long trip of combing the store much easier by even telling me what isles I can find, what in. That cuts my trip time there, in half. He really is an amazing employee!!! Thank you Mike for all you do!
                                by
                                  • Recommended
                                  EXTRA MILE
                                  FREINDLY AND VERY HELPFUL TO CUSTOMER AHEAD OF ME.
                                  by
                                    • Recommended
                                    #6556 is my favorite Home Depot
                                    "Tiny" is my favorite employee
                                    by
                                      • Recommended
                                      Customer service rep rude and disrespectful.
                                      Rep Ashley was extremely rude and refused to help even the other reps. She’s in the wrong business.
                                      by
                                        Refused to give military discount
                                        Even though I had my ID, the cashier refused to give a military discount because I do not use apps.
                                        by
                                          1 found this review helpful
                                          My go-to store!
                                          This location is right on my route, so I visit here frequently. I can usually find help, if I need it.
                                          by
                                            • Recommended
                                            Strphanit and Christina were great!!!
                                            The turf builder seed that we bought didn't populate the area we used it for, but Stephanie and Christina remedied the situation by holding us harmless and makin us whole.
                                            by
                                              • Recommended
                                              Amazing customer service
                                              I visited this Home Depot to build a catapult for a school project and Raul and Cody helped me to cut PVC pipe and went above and beyond. Amazing employees!
                                              by
                                                • Recommended
                                                If you need help do not go to this store!!
                                                Everybody ignored you and they are not willing to help!!
                                                by
                                                  Customer Service back in Vogue
                                                  It's been a minute that I went to a store and sales associates offered assistance. Thank you Evan!!
                                                  by
                                                    • Recommended
                                                    Great Customer Service
                                                    Evan helped me find what I needed. Good customer service skills.
                                                    by
                                                      • Recommended
                                                      friendly store staff
                                                      Evan was very helpful helping me find what I was needed
                                                      by
                                                        • Recommended
                                                        Very Friendly
                                                        I have Always have a good experience when I shop the Home Depot in my Home Town, the workers are friendly and helpful, and know the store. John
                                                        by
                                                          • Recommended
                                                          GOOD NEWS ABOUT THE BOERNE, TEXAS HOME DEPOT STORE ! ! !
                                                          I typically shop your Boerne, Texas, Home Depot Facility at least twice a month and I spend more than my share of $ $ $ at this facility. IT IS A GREAT FACILITY, primarily because of the most friendly staff of this specific Home Depot, and they REALLY HELP all shoppers. You guys and gals (that is a compliment, believe me!) are the best and always help dudes like me trying to solve home problems. Keep up the great friendly work and you will continue to grow and succeed. Thanks for all the Plants and plumbing and structural pieces you all have sold to my family over the years ! GREAT GOING, HOME DEPOT OF BOERNE ! ! !
                                                          by
                                                            • Recommended
                                                            What To Do When Customer ServiceWon’t Help You!
                                                            Call Tim Muennink the store manager in Boerne, Texas or the manager of your Home Depot location - he cared, he helped me so much. I’m grateful for him!
                                                            by
                                                              Showing 1-30 of 522 reviews

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